Virgin Australia Business Flyer Program

[JessicaTam]

Did you get 3 month of status match or does it last until your orginal review date?

12 months.

 

[pauly7]

Didn’t want to start a new thread…

But has anyone had a slightly dodgy looking emails from Virgin business flyer asking to click a link to complete a ‘maintenance’ form?

Unsure if it’s a phishing scam or glitch..?

 

[simmomelb]

Didn’t want to start a new thread…

But has anyone had a slightly dodgy looking emails from Virgin business flyer asking to click a link to complete a ‘maintenance’ form?

Unsure if it’s a phishing scam or glitch..?

Not here. Did you inspect the email address?

I don't believe bus flyer will send out any emails asking for "maintenance" via a link.

Any updates/changes should be done directly at Virgin Australia B2B Portal

 

[Vic]

Didn’t want to start a new thread…

But has anyone had a slightly dodgy looking emails from Virgin business flyer asking to click a link to complete a ‘maintenance’ form?

Unsure if it’s a phishing scam or glitch..?

Got something back in September that looks similar, but this was go into the draw for 5 millions points by activating the offer. The link takes me to an update contact details form. populated with ABN

At Nintex automation website...

Post automatically merged: Oct 19, 2023

My question is the email I got today to say a glitch meant you business wasn't getting points, we've fixed it now.
No idea what this was. I might log in to see if any points have come in

"It was recently brought to our attention that over a number of months your business was not awarded Velocity Points and benefits (if applicable) that your business was entitled to. This was due to a glitch within our external vendor's system."

 

[oz_mark]

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Got something back in September that looks similar, but this was go into the draw for 5 millions points by activating the offer. The link takes me to an update contact details form. populated with ABN

At Nintex automation website...

Post automatically merged: Oct 19, 2023

My question is the email I got today to say a glitch meant you business wasn't getting points, we've fixed it now.
No idea what this was. I might log in to see if any points have come in

"It was recently brought to our attention that over a number of months your business was not awarded Velocity Points and benefits (if applicable) that your business was entitled to. This was due to a glitch within our external vendor's system."

I got this email about a glitch as well. No idea what the issue was, and nothing looks changed in my account.

 

[HNL808]

I have recently closed my Virgin Business Flyer account and would like to know if I reopen the account whether I'm eligible for the tier one bonus of two pilot velocity gold after spenting $2K in the first three months of reopening the account.

 

[simmomelb]

I have recently closed my Virgin Business Flyer account and would like to know if I reopen the account whether I'm eligible for the tier one bonus of two pilot velocity gold after spenting $2K in the first three months of reopening the account.

Not if you are using the same ABN/ACN.

 

[Mattg]

I flew with VA yesterday and the flight has credited to my Virgin Australia Business Flyer account as "Not eligible to earn points".

It's a regular J fare that I booked on the VA website - the only thing that's special about it is that I used a promo code (ZXW75) to get a 7% discount. Does this exclude you from earning points through Business Flyer?

FWIW the flight I took the day before, also booked with a (different) promo code, did earn points through Business Flyer.

 

[Happy Dude]

Don't think this warrants a new thread, but......

Other than the discount for Flex and J fares, is there a difference between booking through the business portal and booking through the VA website with an ABN added?

 

[simmomelb]

Don't think this warrants a new thread, but......

Other than the discount for Flex and J fares, is there a difference between booking through the business portal and booking through the VA website with an ABN added?

Extra Velocity points, effectively doubled, and extra bonuses when you reach 2nd/3rd tier, such as awarding Gold Status to other Velocity members on your account.

 

[Happy Dude]

Extra Velocity points, effectively doubled, and extra bonuses when you reach 2nd/3rd tier, such as awarding Gold Status to other Velocity members on your account.

I think you get all that if the booking was made through VA with an ABN added? That is, such a booking would count towards and accumulate points to the BF account.

Here is what constitutes an eligible flight for the current new sign up bonus:

A. a one-way domestic or short haul international flight marketed and operated by Virgin Australia, with a VA flight number, booked through virginaustralia.com adding their ABN number to the booking before travel, the Virgin Australia Business Flyer booking portal or via the member’s nominated Travel Management Company,

 

[GSP]

Has anybody had any issues signing up for the VA Business Flyer?

I have a current ABN and I applied last Monday, no email or anything so I applied again the next day. Same, nothing and I applied again yesterday, no acknowledgement of application of details of an account? The details I put in were all via the drop down boxes, so I believe I stayed withing the safety rails. Not sure what has happened.

 

[SYD]

Has anybody had any issues signing up for the VA Business Flyer?

I have a current ABN and I applied last Monday, no email or anything so I applied again the next day. Same, nothing and I applied again yesterday, no acknowledgement of application of details of an account? The details I put in were all via the drop down boxes, so I believe I stayed withing the safety rails. Not sure what has happened.

I recall it was processed pretty quickly for me a few years ago.

But if it’s any consolation, even as an existing member I still get invites to join….

 

[GSP]

I recall it was processed pretty quickly for me a few years ago.

But if it’s any consolation, even as an existing member I still get invites to join….

Haha, I'm still getting invites regularly, but no processing.

 

[rebmalin]

How do you go about claiming the pilot gold when you spend the $2000 in the first 3 months? I'm the admin in our business account, but I can't see where to do it?

 

[_TheTraveller_]

Has anybody had any issues signing up for the VA Business Flyer?

I have a current ABN and I applied last Monday, no email or anything so I applied again the next day. Same, nothing and I applied again yesterday, no acknowledgement of application of details of an account? The details I put in were all via the drop down boxes, so I believe I stayed withing the safety rails. Not sure what has happened.

I applied a week ago and I still haven't heard anything!

 

[Azro]

Hi everyone.

Someone mentioned here that using Business flyer program gives you "Extra Velocity points, effectively doubled". I booked two domestic flights and got 445 and 575 points. Didn't book it via Business account, though. Now I claim missing points via Business portal and expected to get the same amount but only got 51 and 74 respectively. Claim was approved instantly by the system and not a human. Am I missing something?

 

[padders]

It's extra, but not double.
Velocity earn is $1:5 points, then whatever tier bonuses apply. Business Flyer is $1:1.

Just checked my earn from a recent trip and it's posted correctly at $1:1point.

@Azro Did you spend $51 and $74?

 

[Azro]

I spent $89 and $115 (therefore got 89*5=445 and 115*5=575 points), so these 51 and 74 points don't make sense to me... Should've gotten 89 and 115.

 

[AIRwin]

View attachment 406299

* The earn rate is calculated on the base fare, exclusive of taxes and surcharges