JohnK
Veteran Member
- Joined
- Mar 22, 2005
- Posts
- 43,980
I cancelled my daughters sim last month as it was getting too expensive trying to find enough data on a plan that's not too expensive.
I am currently in Circles.life 100GB plan for $38/month. I saw them advertising 250GB for $70/month with $65/month for first 6 months.
Got on chat and asked them to upgrade. Offer only available to new customers. What about existing customers? Tough luck and screw you. They can offer 100GB for $33/month. I mean it's not enough but why didn't you offer the $5 discount to me before?
I'm not unhappy with Circles.Life! I've been with them since Sep 2020 but that is poor customer service. Why do all businesses screw existing customers?
A few minutes later I found Optus SIM only plan 500GB for $89/month with $20/month discount for first 12 months. Perfect. I need 100GB and daughter now has 400GB. I didn't want to go back to Optus but....
I am currently in Circles.life 100GB plan for $38/month. I saw them advertising 250GB for $70/month with $65/month for first 6 months.
Got on chat and asked them to upgrade. Offer only available to new customers. What about existing customers? Tough luck and screw you. They can offer 100GB for $33/month. I mean it's not enough but why didn't you offer the $5 discount to me before?
I'm not unhappy with Circles.Life! I've been with them since Sep 2020 but that is poor customer service. Why do all businesses screw existing customers?
A few minutes later I found Optus SIM only plan 500GB for $89/month with $20/month discount for first 12 months. Perfect. I need 100GB and daughter now has 400GB. I didn't want to go back to Optus but....