The new WOW leaves more than a little to be desired. It is built on the base of smoking mirrors which makes the whole scheme too complicated to even be bothered with. Since the new scheme started I have managed to accumulate $4.75 in my kitty. On that basis it could be another 3 months before I get my $10.00 off my grocery shop. I cant believe that anyone with a brain could come up with a scheme so complicated and unrewarding. Woollies appear to continue to dig a hole for themselves, one hopes that Roger can turn the place around and bring back some sanity. My first suggestion to Roger would be to move on their loyalty progam manager, go back to where they were and reduce their prices. They are getting to be very expensive with very little in return for loyalty