Woolworths backflips - QF points are coming back

[trixydoza]

I'd be more concerned that the CFO of Qantas is earning ~$1,500,000 in one year. That is ludicrous. A couple of hundred thousand and that would be overpaid.

That opinion is unrealistic.

 

[Moody]

Moody, to be pedantic, I know I am no expert meself, but EDR as in the previous program does not exist anymore, though that card might still be usable, but the new system/mantra is WWR!
$3,000 worth of groceries for a measly 2 in WWPesos though, streuth!
How much to earn 10 WWPesos (equal to 870 QF FF points) though, $10,000 in groceries, without email bonuses/any bonuses?

To be equally pedantic .... to spend $3000 to get just $2 back under the new scheme is quite frankly astounding and would take an extraordinary amount of effort to achieve. Do you work for Coles or are you just an expert at deliberately un-gaming the system just to make a point? (Pun intended).

 

[mannej]

To be equally pedantic .... to spend $3000 to get just $2 back under the new scheme is quite frankly astounding and would take an extraordinary amount of effort to achieve. Do you work for Coles or are you just an expert at deliberately un-gaming the system just to make a point? (Pun intended).

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Sorry but what garbage - great for you that you have saved $180.00 in the last couple of months, but I would suggest that is quite atypical of the new scheme. Not everyone is going to go out of their way to purchase "Orange" ticketed items if they don't need them (last catalogue I counted 0 Orange ticketed items, the one before had a grand total of 4 items - not great is it), nor is everyone getting offers through e-mail.

I find that when someone throws the "you must work at [insert company here]" insult, they are struggling for substance to their argument.

 

[Sprucegoose]

I spread our shopping around getting what we need and when required rather than chasing points these days. It's quite liberating not being tied to 'loyalty' especially in the case you described where it seems to be one way !!!

 

[Sprucegoose]

Masters failed because they didn't a trade section for the tradies like most Bunnings do.

Bunnings employs a lot if staff over 50 who actually know what they are taking about. That's helps decide your purchasing patterns quickly.

A bad deal with points is still a bad deal

 

[OATEK]

I spread our shopping around getting what we need and when required rather than chasing points these days. It's quite liberating not being tied to 'loyalty' especially in the case you described where it seems to be one way !!!

Totally agree. Woolies have some items that I want, some drinks mainly, and Coles does not carry. Easy decision, and occasionally there is a deal offered on these, presumably based on my past spending patterns.

Same for Coles, the shop I frequent most has fresh duck, fresh bagels, Woolies doesn't - again easy decision. Go where my needs or wants dictates, now that I am liberated from chasing points.

We use the ALDI coffee machine, and buy our pods there, etc.

If we get a decent offer, we might take it up like the recent 2,175pts for $125 spend at Woolies.

Across a 2 week period (how we budget), we would typically be in Woolies, Coles, ALDI, IGA and Supabarn for something or other.

Loyalty is neither sought nor given; we are now totally pragmatic buyers where once we spent 90% at Woolies.

 

[Moody]

Sorry but what garbage - great for you that you have saved $180.00 in the last couple of months, but I would suggest that is quite atypical of the new scheme. Not everyone is going to go out of their way to purchase "Orange" ticketed items if they don't need them (last catalogue I counted 0 Orange ticketed items, the one before had a grand total of 4 items - not great is it), nor is everyone getting offers through e-mail.

I find that when someone throws the "you must work at [insert company here]" insult, they are struggling for substance to their argument.

Point #1 - I NEVER, EVER make purchase items based on any bright and sparkly symbols on display. That sort of thing is for the gullible. The ONLY deviation from normal spending habits is if a reasonably non-perishable item is on a super special (e.g. - half-price whether via cashback or immediate markdown), I might buy 2 or 3 of them rather than one. Sorry, but there's no ring through MY nose.

Point #2 - Fine - my example of 12.5% (on average) cashback may not be typical, but I struggle to imagine how anyone can receive a cashback rate of less than .07% unless they are deliberately ignoring every opportunity for free money.

 

[Pushka]

My orange card is now in a Woolies bin as it is pretty much useless to me now. 5c for several hundreds spent. And I don't think I am an atypical purchaser.

 

[Virgin Bart]

What a load of cough this is. Spent $430 this morning (most expensive item $18 ), total of ZERO. I gave it a go, but no more. FB it is.

 

[lovetravellingoz]

A bad deal with points is still a bad deal

Exactly. Whether it is a card sign up bonus, doing a survey, buying groceries, booking a flight on a particular airline, unless it stacks up financially and time-wise various points promos can cost you more than you gain.

From what I have seen to date mot of the "orange ticket " deals are bad deals that actually cost you money and even worse have you buying an item that you would not normaly buy.

There were some reasonable "launch" cash promos that I missed as I was verseas, but until the points on coughulative prom returned over this last fortnight the Woolwards Rewards sheme has more been a Woolworths Avoid scheme.

As a self declared frugal shopper the previous Everyday Scheme had great value for me as I could shop that way and still amass great coughaltive spend based promos. The new Woolworths Rewards scheme from what I have seen to date is one way value to WOW by mainly pushing bad deals for the customer.

 

[medhead]

Well something is wrecked. According to woolies they transferred points to me on 16, 20, 22 and 24 June of 193, 625, 625, 625 points.
QFF account has been credited with 224, 193 and 389 from woolies, which roughly matches what I should've got. Not a problem besides the records being completely wrong.

 

[JohnK]

That opinion is unrealistic.

Why do you care so much?

 

[RAM]

To be equally pedantic .... to spend $3000 to get just $2 back under the new scheme is quite frankly astounding and would take an extraordinary amount of effort to achieve. Do you work for Coles or are you just an expert at deliberately un-gaming the system just to make a point? (Pun intended).

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I totally agree with you - astounding. Perhaps a bit stronger in that it could well be a deliberate ploy to only entice you to spend on the highest margin products. Also the number of WWR labels/tickets has decreased significantly.

I believe WoW are now at risk of yet another ACCC investigation and substantial fine. Much bigger than the $3m from last week.

Why - the constant advertising and emails etc appear to amount to an extreme example of false, misleading and deceptive behaviour.

Coupled with the earlier repeated failures (deliberate?) to credit the QFF points that we had earned (& kept the dockets to prove the EDR card was swiped) makes it appears as if it also was/is a deliberate corporate policy not accidental.

A failure to credit the points once or twice on an automated system is hard to believe. Dozens of failures AND despite calls (acknowledged by CC records and our phone records) where they undertake to post 2,000 points offers (screen print of online order showing offer & qualification) for two different EDR accounts = systemic abuse.

Despite swiping various coupons/dockets etc for 250 points for $20 spend on F&V etc - only 2 credits across 4 accounts in our family over 12 months - again we have the dockets with success messages on them.

Now you say astounding to earn so little.

Not really when you have a look at how the WWR work - there are virtually never on any fresh beef, lamb or pork. There are none on most essentials but only often on high margin specialties such as $5 bread for example.

Last week was an exception with $1 WWR on celery but other than that there has not been a WWR on any F&V at a reasonable price per kilo/item that we use.

Seen any WWR on laundry powder? Dish washing liquid or dishwasher powder/tablets? Toilet rolls other than 2 packs? Long life milk, flour, sugar, rice, pasta etc.

Some people have been getting WWR but I suspect it is due to purchasing predominantly the highest margin products.

All I know is that the EDR 'accidents' and lack of WWR earning despite the spend make our family signifcantly worse off than if the EDR had worked as promised and was continuing.

 

[Himeno]

To be equally pedantic .... to spend $3000 to get just $2 back under the new scheme is quite frankly astounding and would take an extraordinary amount of effort to achieve. Do you work for Coles or are you just an expert at deliberately un-gaming the system just to make a point? (Pun intended).

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I have earnt W$16 and saved $10 since the program change. And all of that came from a single shop, with an offer, on xmas eve. I have never seen an orange ticket on something I would buy. I have not gotten a single offer since xmas.

 

[Himeno]

Also the number of WWR labels/tickets has decreased significantly.

Between the IT issues sending the WWR tickets down to stores, the constant comms saying to change/remove tickets that had been sent by mistake and many staff finding the new program quite dumb and pointless, I'm convinced that many stores simply aren't putting the orange tickets up and will only print out orange tickets for the items that are in that weeks catalog.

Not really when you have a look at how the WWR work - there are virtually never on any fresh beef, lamb or pork.

Last week was an exception with $1 WWR on celery but other than that there has not been a WWR on any F&V at a reasonable price per kilo/item that we use.

When the program relaunched, the FAQs paperwork sent to stores stated that random weight items (ie, most stock in the fresh departments) wouldn't have W$ on them, but then they started having some on produce lines sold by the kilo. Those produce lines never get sent through the normal ticket batch like special tickets. They are sent to the produce manager through store email as pdfs to print. No idea why they can do it for produce but not meat, deli or bakery.

 

[stoneman]

Neither of our accounts have had a single offer since before Christmas, one account has 11 wow pesos.
Are others in the same boat??

 

[rainbowgirl]

There has been discussion on this thread and other threads regarding the lack of orange stickers in store.

My store hasn't been putting up all of the the orange stickers. I spent just under $40 today and one of the items, Don Mild Hungarian Salami showed up with 60cents in WWD even though there was no orange sticker on the specialised Deli shelf. None of the other Don Salami had orange stickers, however I think the Hot Salami in this range also has WWD attached to it this week.

I have just under $4 in WWD on my account from orange sticker items. It will be many more months before I can redeem them. The only WWD I have redeemed so far were from targeted offers.

 

[snabbu]

Neither of our accounts have had a single offer since before Christmas, one account has 11 wow pesos.
Are others in the same boat??

Same here. All 4 accounts have this year received a grand total of zero offers.

 

[exceladdict]

Same here. All 4 accounts have this year received a grand total of zero offers.

Should we take a poll on demographic information wow might be using to target offers?

I.e. I'm in Perth, male, metro postcode, qf gold, all spend using gift cards, average weekly grocery spend approx 150.

 

[AustraliaPoochie]

Make sure you have subscribed to receiving offers.
I had to go to the WWR website to unsubscribe... I had sent 2 letters after they kept sending me offers to go to WW, but after the 2 letters were to no avail, (I don't live close to a WW store-and as pets can't drive!)..., so have had to unsubscribe.
I used to get quite a lot of offers.
About once a fortnight, but since the news that EDR was closing, I had not stepped into a WW store.
So, maybe the trick is to ignore going to WW for a month, or 6 weeks to 2 months, and see if the fishing lure comes to you.
Its the same as Coles FB, if you don't buy certain things, but have bought them in the past, they start dangling it out in the email I get from FB.