Woolworths gift card thread

[Franky]

purchased yesterday no problems

today with the new interface, I see it as "payment pending" on my credit card (multiple times as I tried many times).

however woolies keep saying payment cannot be authorised.

really annoying - hate it when they try to "enhance" their website - everytime they do something it screws up my purchases! if it aint broke stop tinkering with it!

if anybody has success, please let me know.

Sounds just like the QF website...

 

[Jacques Vert]

Went to my 3 local wows and found ten at each.

Then something exciting happened: I spotted another 20 on a different rack

At the check out, these extra cards priced at $93.95 On closer inspection, they were the 2018 cards.

What a disappointment

 

[lilkid28]

Went to my 3 local wows and found ten at each.

Then something exciting happened: I spotted another 20 on a different rack

At the check out, these extra cards priced at $93.95 On closer inspection, they were the 2018 cards.

What a disappointment

WOW

 

[BettyB]

Gift Card offers for 6-14 Feb (slightly longer period than normal):

1,000 points for $50 Hoyts, Webjet, Ultimate for Him and Ultimate for Her Gift Cards
2,000 points for $100 Hoyts, Webjet, Ultimate for Him and Ultimate for Her Gift Cards
10% off 'Restaurant Gift Card', 'Best/Restaurants Gift Card', 'The Hotel Card' and 'Best/Spas & Beauty Gift Card'

Ultimate for Her can be used at David Jones, Lorna Jane, Bras n Things, Seed, L'Occitane and Napoleon Perdis (although maybe I'd be wary of the latter)
Ultimate for Him can be used at BCF, Drummond Golf, Barbecues Galore, Supercheap Auto and Rebel

I know you can't use a WISH card to buy perfect gift card and visa on;y's, but have they also stopped the use of WISH card for 'other' gift cards like these?

 

[Dr Ralph]

I know you can't use a WISH card to buy perfect gift card and visa on;y's, but have they also stopped the use of WISH card for 'other' gift cards like these?

I haven't tried this year. But in 2018 the answer was yes.

I realise it wont help you for these offers from Woolworths, but don't forget that the 'gap' in the system still exists at Coles.

 

[HTG2016]

I realise it wont help you for these offers from Woolworths, but don't forget that the 'gap' in the system still exists at Coles.

You mean david jones and other qualify for weekly offer ?? At Coles ?

 

[Dr Ralph]

You mean david jones and other qualify for weekly offer ?? At Coles ?

No. I meant that you can use a discounted Coles gift card to buy any gift card at Coles. But now you can't use a discounted WISH card to buy any gift card at Woolworths.

 

[Captain Halliday]

To mix two great metaphors... Loose lips will kill the goose.

 

[SOPOOR]

Tried to buy some $88 cards today but upon reaching the counter was told that they couldn't sell it to me because there was something wrong with the system and it wasn't activating these cards. Never heard that excuse before although I can't see why they would lie about it.

Unfortunately self serve wasn't an option as its one of those stores that won't allow gift cards at self serve.

my opinion,
many staff through either their experience or through their managers whenever there is an issue with gift cards , all they hear or are told are "scam scam scam, fraud fraud fraud"

so they are extra careful or cautious,
ive had one manager say that fraud on the cards was occuring so now gift cards dont work on self serves, and if someone tries to buy it a security alert goes to the head office, so I told them, why did it work on this machine yesterday, "oh it should never work"

so I went back on another day when that manager was nt on and it worked

ive heard, scam, fraud, security alert, system outage, headoffice wont allow,type of excuses by multiple people,

no point arguiung, just go to another store, or come back when that manager isnt on

 

[Dr Ralph]

i saw that woolies have changed their GC purchase website interface

tried to buy 1 card this morning. however seemed to have been rejecte (trying with 2 cards). but i noticed a pending charge on one of my accounts.

anyone else having trouble purchasing this Ewish cards or is it business as usual?

purchased yesterday no problems

today with the new interface, I see it as "payment pending" on my credit card (multiple times as I tried many times).

however woolies keep saying payment cannot be authorised.

really annoying - hate it when they try to "enhance" their website - everytime they do something it screws up my purchases! if it aint broke stop tinkering with it!

if anybody has success, please let me know.

@ermen how did this get resolved?

I need to order some more eWISH cards but might hold off if there's a system wide issue.

 

[SOPOOR]

Went to my 3 local wows and found ten at each.

Then something exciting happened: I spotted another 20 on a different rack

At the check out, these extra cards priced at $93.95 On closer inspection, they were the 2018 cards.

What a disappointment

ive just come back from overseas today, and so disappointed I missed out on the CNY cards by 24 hours ! (

I seriously hoping there is one more similar promo with gift cards before april deval

 

[ermen]

@ermen how did this get resolved?

I need to order some more eWISH cards but might hold off if there's a system wide issue.

yes i wrote to customer service.
basically this is a known fault to woolies.
i had to refill every single line of the address field and update it. it then worked for me today.

official response here

++++++

Dear Customers,

On Tuesday 5th February, 2019 Woolworths launched their new gift card website to Cashrewards customers.
During the transition, a small number of customer addresses did not format correctly resulting in some customers not being able to place orders.
We anticipate this issue will be rectified overnight on Wednesday 6th February.
In the interim any customers impacted by this issue can use the following steps to place orders:
1. Log in to your gift card account via Cash Rewards.
2. Click on your name located in the top right hand corner of the page.
3. Select “address details” from the menu.
4. Select “update address” and delete contents.
5. Re-enter your address.
6. Click save. Once saved, this should resolve the formatting issue and you should be able to place an order.

If you require further assistance, please contact the Woolworths Gift Card team on 1300 10 1234 (Option 3) From 8am to 8pm Monday - Friday or 9am to 5pm Saturday and Sunday.

 

[MathNerd]

@ermen how did this get resolved?

I need to order some more eWISH cards but might hold off if there's a system wide issue.

As a point of reference, I ordered a $500 WISH eGift Card on Tuesday night at 8:50pm AEST, Tax Invoice received literally 1 minute later.
The eGift card landed in my inbox at 10:19pm AEST. No errors with payment etc.
Must have gotten lucky!

 

[Dr Ralph]

Bought some of the Ultimate for her gift cards yesterday and today got this email:

"Dr Ralph, your dream holiday is getting a little closer.

You have now banked a total of $20 Woolworths Dollars which will be converted to 66,990 Qantas Points."

Hoping this is correct!

 

[get me outta here]

Rushing out to buy Ultimate gift cards for her ...

Bought some of the Ultimate for her gift cards yesterday and today got this email:

"Dr Ralph, your dream holiday is getting a little closer.

You have now banked a total of $20 Woolworths Dollars which will be converted to 66,990 Qantas Points."

Hoping this is correct!

 

[andye]

Bought some of the Ultimate for her gift cards yesterday and today got this email:

"Dr Ralph, your dream holiday is getting a little closer.

You have now banked a total of $20 Woolworths Dollars which will be converted to 66,990 Qantas Points."

Hoping this is correct!

Maybe you should arm yourself with a screenshot and press the case DrR

 

[Dr Ralph]

Rushing out to buy Ultimate gift cards for her ...

Based on #3114 expect them to be sold out soon

 

[cove]

Is there a new 10 gift card limit now on Woolies gift cards everywhere?
I just went to buy many and NO GO.
Not that way in December.

 

[Dr Ralph]

For those playing along at home, there's nothing in the catalogue this week.

 

[LadyC]

For those playing along at home, there's nothing in the catalogue this week.

Thanks. I was waiting for an update here.