Have been on the road for about the last 3 weeks solid.
Was on an international flight in whY Jet* (as I refuse to pay for *class) today.
Got to speaking to the pax next to me. Turns out she just found out her Air Australia flight had been cancelled / grounded from overseas to BNE. So she had to shell out a heap of cash for her flight + two additional connections etc – but found herself now seated next to me. During the flight an interesting story unfolded as to why she was overseas.
She took it all in her stride but I could see that financially this hurt her at a bad time as she didn't select meals or the comfort pack. Plus other things that came up during the conversation gave indications and explainations.
So I purchased 2 bottles of water and some nibbles and handed them over as we chatted.
Anyway, as we landed I offered to drop her off at Syd T2 from T1 for her connecting J* flight to BNE (and then incidentilly she was connecting to BDB via QF) as I had a car waiting for me - which she graciously accepted.
Then as we hit T2 I offered to assist her with check-in ... again she was surprised but happily accepted.
Then as we got through security (where she commented "that is the fastest I have ever checked in and gone through security in my life”, I wisked her to the QantasPub near gate 49 where I triggered Arrivals Access (which worked perfectly). I asked her if she'd ever been in a lounge to which the answer was "no never". After pointing to the food and coffee etc and saying "it's all free, help yourself" her face lit up bright red. It was priceless. I then gave her a handshake and the euro kiss on each cheek and said "now you will have a good storey to tell your freinds" and then I left.
Net cost to myself was $15 worth of food & drinks, 10 mins extra time at T2 & additional $15 limo service.
Value to me was priceless helping a stranded passanger due to no fault of her own.