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The person I reached with had tried, and he couldn't find anything, especially for 3 tickets. And he admitted he could see more availabilities on re-booking flights, but when he tried to search classic rewards via normal channel, then got nothing. He could get me to HKG on QF flights for 3, but...

This is the worst new for me today, as I have booked 3 business awards seats at the end of the year, now they are suddenly gone! Rang customer service to seek solution, "Sorry, can't help you out, we can't find any award seats for you during the whole month of Dec 24, and we can't book you into...

Westpac doesn't require $500 per single transaction, but its policy provider Allianz does say "have used this card to spend at least A$500 of each traveler's prepaid travel cost", so if you have any family members to travel with you and you'd like to get them all covered, you will have to...

I think CX and QF have started blocking AA for rewards availability, some months both QF and CX members can see bunch of rewards seats available, but switch to AA, it shows nothing.

This probably will work for AMEX, but definitely won't work for big 4 or other retail banks within Australia, as mentioned above, they are not allowed to offer any incentives regardless, it's black or white, keep or cancel.

Has anyone found out the redemption ratio to airline frequent flyer program under the Latitude rewards? It looks like you have to log into the David Jones rewards hub to find out, and they don't even publish it on its T&C.

If you are waiting for your refund of your points to sort out the urgent issue right now, I think you should just try it, and most of the time refund QFF points is almost instant or no later than 24 hours. I think you have tried most of ways to get the mess resolved, but so far nothing is...

This reason has been used by AMEX for years.

I don't know how Qantas booking system exactly works. But I feel sorry for the OP. My understanding is the initial booking was a return trip and both legs are in the same PNR, and OP would like to change only one leg to a different date and keep the rest unchanged. This could trigger the whole...

Thanks so much for the reply, really appreciate it. I’m not too concerned about issuing the boarding pass. However, I’m worried the luggage allowance, I checked the Qantas website regarding the checked luggage rules, and it says if the trip includes several sectors, then the most significant...

Hi All, I’m a bit confused with one world alliance check in luggage policy and hope someone here could help me out. I have a long haul award ticket with CX in business class from HKG-AKL, and another separate cash ticket with QF in economy class from AKL-SYD within the same day connection. My...

I'm pretty sure you will find lots availability after Oct 1st, it's their purpose to wash your accumulated miles off, otherwise there's no point for devaluation.

Hi everyone, Can I please check if Qantas complimentary lounge pass can be used in Gold Coast QF club with JQ flight? I'm trying to link pass to my JQ flight, but the website asks me to choose the lounge location, and there are only very limited locations in the list and Gold Coast is not in...

QF never offers a competitive Economy product in the market. Among all of the wide body aircrafts that QF has at the moment, 787 is already one of the best, it offers the best seat pitch - 32, yes, AJ has declared it's a very generous seat pitch despite it's a standard seat pitch in other...

Thanks very much for the reply. In the case you mentioned above is definitely "yes" to the lounge access, as TPE-HKG is in business, but for the connecting flight that transits in HKG, the HKG lounge access doesn't seem to be the case but I could be wrong. Btw, I just checked my flight details...

Hi everyone, I have a coming CX flight depart from SYD-HKG travel in Premium Economy cabin and have a connecting flight to ICN travel in Business cabin. I know I can access the lounge in HKG due to the 2nd sector travel class, but will Cathay give lounge access for the 1st sector? I know if I...

Thanks for the tip. My booking was classic rewards flight and the cabin changes from the first to the business, I doubt Qantas will charge me the same amount of points for both.

Hi, I just received an email from Qantas this morning regarding my initial booking class (used by FF points) was being downgraded due the aircraft change from its partner airline. In the email it only offered to accept the change or cancel the booking, I accepted the change but for requesting a...

I called up Qantas Wine, the order process was smooth and agent answered the phone promptly. However, after I addressed the issue with voucher that was issued in last year, the agent promised that they will do a refund of $50 to my credit card if I pay the full price for the order. Now, almost 2...

Thanks for that, will give it a try tomorrow.