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When are people getting the offer? My anniversary date is 30th of November and I'm going to fall about 165 SC short of keeping WP.

I called the call centre a week ago and today I received an email saying "We have reviewed the flight under booking reference and noticed that it was not booked through qantas.com. Hence, this makes it ineligible as a carbon offset flight that counts towards Green Tier." This was booked through...

I book through CWT so I also can't offset at the time of the booking. First flight taken 6 days ago and no green tick yet. I've also offset another upcoming flight and nothing.

I offset a flight after booking 4 weeks ago and still no green leaf. I figured I had to take the flight first for it to tick over but I guess it might be more complicated.

I am giving Future Broadband a try after ABBs announcement to change me from 100/40 to 100/20 and raise the price at the same time - ouch. My referral code is MD2866 if anyone wanted to sign up for the $35+1,000Gb extra in data bank.

Hello, I'm trying to transfer some expiring miles from KrisFlyer to Velocity. I have my Velocity member number linked in my KrisFlyer account and going Miles > How to Use > Virgin Australia - Velocity then the screen pops up to choose Airline partner but nothing appears in Partner Programme...

I signed up for the August promo offer which was 90k points. Hit the spend in October (2nd statement). Bonus points still have not come through. I called them up last month and they promised them this statement but no luck. I see the current promo says 12 weeks but my print out of the T&Cs...

Thanks - that makes sense based on past experience (which I'd forgotten).

If I end up with a QF flight from AUS to US and then a domestic US flight on Alaskan under the same PNR - will I be able to interline a checked bag?

Hello, I currently have a few refundable bookings for a trip in September and need to lock one in. I'm weighing up between Hilton Waikiki, Hilton Hawaiian Village (HHV) Waikiki Beach Resort or Marriott Waikiki. I am Diamond with Hilton and Gold Elite with Marriott. We are a couple travelling...

What about booking through the Qantas Premier Credit Card concierge and using the discounted companion fare?

Any harm putting in an ABN registered to Business Rewards in a booking? Will the promo still be valid?

Are there any issues with using a gift voucher to pay for part of a fare?

Where are the Q3 offers?

Well I pulled the trigger Sunday night and received the match Wednesday morning so approximately 2 US business days. IHG Plat matched to Diamond.

Did Qantas volunteer this offer or did you negotiate it with them?

I am planning on using Status Match to try to match my IHG Platinum to Hilton Diamond. I have some upcoming stays in Hilton that I want to take advantage of but it will be touch and go whether I can complete 8 within 90 days so I'm trying to get as much breathing room as possible. I am at...

case closed hopefully.. got a call from the Customer Experience Team who acknowledged the issue and their mistake. Refunded annual fee without asking and points should come through next cycle. Good enough for me.

on-going dramas with Westpac...found the time to get through to the Customer Experience Team today who were still not very useful but at least a formal complaint is logged now. Has anyone got a saved copy of the T&Cs from January? Is the "The bonus Altitude Points or Qantas Points will be...

well now just over 12 weeks from when I met the spend criteria with nothing. Very frustrating experience dealing with the Westpac credit card team who claim they can't do anything other than transfer me to Qantas. The supervisor CSR cut me off and did a blind transfer which is quite offensive...