10 pts / $ for Qantas Vouchers - Back for Xmas 2014

[medhead]

The points issue came about when the voucher was used shortly after purchase. If it wasn't used immediately the points seemed to post ok.

This thread has reminded me that QF never did issue my residual voucher, even after several phone calls. I don't think I have the PNR anymore either.

I did end up getting my 2x $3.99 residual vouchers issued. This year I will be buying $50 vouchers only because of the hassles with residual vouchers. Which means I'm unlikely buy $4250 worth again. FWIW all of the points for my vouchers came in via the Qantas process, either normal or the correction.

From the T&C:

View attachment 37311

Does this mean that I cannot book for 2 pax travelling together on the same PNR?

Whereas another point in the T&C states:

View attachment 37312

which implies that "recipients" (more than one) can be booked.

I haven't done one of these with a voucher and am not sure about it.

Since no one has answered your question. Firstly, that one person at a time applies to customer care vouchers NOT gift vouchers. the full conditions are list for 2 voucher types here: Qantas Vouchers|Terms and Conditions There are 3 heading on that page:

1. General Terms for both Qantas Gift Vouchers and Qantas Customer Care Vouchers
2. Qantas Customer Care Vouchers - additional terms
3. Qantas Gift Voucher - additional terms

Only points 1 and 3 apply to gift vouchers.

To answer the second part of your question. When you buy a gift voucher you nominate the value per person and the number of travellers. For example, 2 people and $50 per person will result in a PNR for the 2 names people and it will cost you $100. Yes, you can book for 2 people travelling together. The catch is that 2 people must then travel together.

 

[scheps]

I did end up getting my 2x $3.99 residual vouchers issued. This year I will be buying $50 vouchers only because of the hassles with residual vouchers. Which means I'm unlikely buy $4250 worth again. FWIW all of the points for my vouchers came in via the Qantas process, either normal or the correction.

Smart move. Same strategy here. I rather forgo some bonus points than end up "paying" for the bonus points when residuals don't come. You either pay with money, or pay with a lot of your precious time.

 

[medhead]

Smart move. Same strategy here. I rather forgo some bonus points than end up "paying" for the bonus points when residuals don't come. You either pay with money, or pay with a lot of your precious time.

indeed. it was easy to buy $500 vouchers last year, but a massive waste of time calling multiple times to have comments removed from the residual vouchers. Plus chasing up the 2 $3.99 vouchers. So the limitation this year is only my patience with buying multiple $50 vouchers.

 

[Pushka]

How easy are the vouchers to convert? From memory when we've tried to use credit vouchers from cancelled flights then the offerings are sparser than what's actually available if buying the tickets normally and there is a redemption fee to boot.

 

[scheps]

Oh, my understanding is; in your situation, when you have a refund like that, you must book a ticket in excess of the voucher you hold, therefore, all the cheaper fares will suddenly become unavailable. The gift voucher is different. It is more flexible upon first execution, subsequent events are more unpredictable.

 

[medhead]

How easy are the vouchers to convert? From memory when we've tried to use credit vouchers from cancelled flights then the offerings are sparser than what's actually available if buying the tickets normally and there is a redemption fee to boot.

Gift Vouchers are very easy to use, but note the comments about limitations for international flight options. Note that gift vouchers are not subject to credit card fees.

on the issue of credit vouchers from cancelled flights AFAIK it was the case that you had to call to use those vouchers and would thus incur an assistance fee. However, I believe that all vouchers can now be redeemed online, potentially avoiding such a fee. Edit: and what was said about having to book an equal or higher fare with cancelled vouchers. I have experienced a number of times that it is better to try to redeem credit vouchers when there is not a sale happening.

 

[serfty]

Such cancellation vouchers are different in that they become sort of 'messed up' and require manual intervention - a lot.

Keep your travel vanilla and the use of vouchers is strait forward.

As posted, $50 are the way to go if you can work it that way.

Even then you can have problems. I use a $50 voucher to purchase a $180 flight - I had to cancel (having to wear the $80 fee), however the double processing of the voucher under the one PNR caused all sort of problems.

In the end, after a few hours of calls, the full $100 credit was placed in a brand new Voucher/PNR and the old one zeroed out (this still shows on qantas.com under my bookings as "May 1 - QZW Airport - QZY Airport").

 

[scheps]

In the end, after a few hours of calls, the full $100 credit was placed in a brand new Voucher/PNR and the old one zeroed out (this still shows on qantas.com under my bookings as "May 1 - QZW Airport - QZY Airport").

Oh yea when you have too many residuals or vouchers, your "my bookings" or whatever its called now, will appear to be quite busy, and you will feel like you are a P1

 

[blackcat20]

Smart move. Same strategy here. I rather forgo some bonus points than end up "paying" for the bonus points when residuals don't come. You either pay with money, or pay with a lot of your precious time.

That's why I stopped chasing a $1 voucher; my time is worth more than that.

 

[Pushka]

Thank you all for the info re cancellation vouchers. I hate them and the loss of sale fares means they are pretty much useless really. We've tried redeeming online and the fee is still there.

Maybe next year I'll look into these - at the moment there's too much "stuff" happening at home and work to work it all out.

 

[get me outta here]

Presumedly, a $50 voucher could be used for the outward flight, and then make another bkg and use another voucher for the return flight. That way, buy more vouchers and get more points.

 

[defurax]

Presumedly, a $50 voucher could be used for the outward flight, and then make another bkg and use another voucher for the return flight. That way, buy more vouchers and get more points.

That's my strategy, but only works for domestic flights.

 

[blackcat20]

Presumedly, a $50 voucher could be used for the outward flight, and then make another bkg and use another voucher for the return flight. That way, buy more vouchers and get more points.

But you get the same number of points whether you buy 2x$50 or 1x$100...

 

[defurax]

But you get the same number of points whether you buy 2x$50 or 1x$100...

Yes, I think the idea is more that no flight costs less than 50$, so you remove the residual voucher problems.

 

[blackcat20]

Yes, I think the idea is more that no flight costs less than 50$, so you remove the residual voucher problems.

Very true.

 

[scheps]

or just buy it to cancel out cc fee of any booking, but buy small, unless you know how much your ticket will cost.

 

[gogo419]

Can they​ be used for paying the taxes of award bookings?

 

[serfty]

Can they​ be used for paying the taxes of award bookings?

No - only valid for revenue one-way or return booking that originate in Oz.

 

[gogo419]

No - only valid for revenue one-way or return booking that originate in Oz.

Dammit it that counts me out..

 

[fersea]

That's why I stopped chasing a $1 voucher; my time is worth more than that.

It says this year that they won't issue a residual voucher for less than $2. In part that makes me think they have fixed their system and the residual vouchers will issue easier.