10 QFF Points per $ - Gift Vouchers are back!

[JohnK]

I have a 'booking' in MMB that I can't open either. Maybe that is my missing $1.

These were actual flights I had booked with a residual gift voucher.

 

[TheEmu]

An email (from a person) in response to my second email basically said sorry but just keep checking your account, they'll appear when they appear...

 

[Limewood]

Its such a long drawn out affair maybe they should double the missing points to appease us all .

 

[rogerkambah]

Its such a long drawn out affair maybe they should double the missing points to appease us all .

That would be a nice gesture to keep good faith

 

[TheEmu]

That would be a nice gesture to keep good faith

A nice gesture would be to post 2013's bonus points before announcing 2014's Christmas Gift Voucher promo...

 

[Deleted User]

Three emails, several phone calls and finally

21 MAR 14 QANTAS GIFT VOUCHER BONUS POINTS 21MAR14--- 12,000

 

[Cat207]

I got mine too!

 

[geordieladinoz]

Snap. My second 10k went in this afternoon. No 'sorry for the delay bonus points' though.

 

[equus]

The final missing points (2x pax vouchers, already used) have been posted.

 

[QF WP]

Apology was done by Red Roo above, on behalf of QF. Now we can lay this thread to rest....hopefully

 

[Limewood]

Yep me too mine finally arrived, be last time I buy any unless they give an absolute to when they will be posted next time.

 

[JohnK]

Apology was done by Red Roo above, on behalf of QF. Now we can lay this thread to rest....hopefully

No. Now we can get back to the serious issues like bookings made with residual vouchers not being able to be maintained online.

 

[medhead]

Have 3 bookings from residual vouchers created which I could not view and had to contact Qantas to remove the reference to gift voucher.

That was done yesterday and now I can view bookings but I cannot change or cancel these bookings. Called back only to be put on hold and after 10-15 minutes told there is nothing they can do and would need to escalate issue.

Why is it so difficult? Not really good enough.

But those who said residual vouchers are rubbish were poo pooed. I will say I told you so.

 

[rogerkambah]

My remaining points have posted too

 

[Fokker]

Still waiting here...

 

[Deleted User]

Still waiting here...

Did you email...? Have you made any attempt to chase up?

 

[blackcat20]

Points are in here too. Now to chase up my $1 voucher.

 

[Fokker]

Emails, with phone response from premium desk, PMs with reply from Red Roo....

Purchased and used on 3rd Dec. I'm usually quite patient, but this is getting a bit ridiculous

 

[TheEmu]

...
Now we can lay this thread to rest....hopefully

Ahhh, not yet...

 

[TheEmu]

Emails, with phone response from premium desk, PMs with reply from Red Roo....

Purchased and used on 3rd Dec. I'm usually quite patient, but this is getting a bit ridiculous

Rushed off to my QFF a/c after reading #706, heart all aflutter...:-|
No love here either.
Also purchased and used 3/12. Phone and emails to chase them.