10 QFF Points per $ - Gift Vouchers are back!

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An email (from a person) in response to my second email basically said sorry but just keep checking your account, they'll appear when they appear...
 
Its such a long drawn out affair maybe they should double the missing points to appease us all :p.
 
Three emails, several phone calls and finally

21 MAR 14 QANTAS GIFT VOUCHER BONUS POINTS 21MAR14--- 12,000
 
Yep me too mine finally arrived, be last time I buy any unless they give an absolute to when they will be posted next time.
 
Apology was done by Red Roo above, on behalf of QF. Now we can lay this thread to rest....hopefully
No. Now we can get back to the serious issues like bookings made with residual vouchers not being able to be maintained online. :(
 
Have 3 bookings from residual vouchers created which I could not view and had to contact Qantas to remove the reference to gift voucher.

That was done yesterday and now I can view bookings but I cannot change or cancel these bookings. Called back only to be put on hold and after 10-15 minutes told there is nothing they can do and would need to escalate issue.

Why is it so difficult? Not really good enough.

But those who said residual vouchers are rubbish were poo pooed. I will say I told you so.
 
Australia's highest-earning Velocity Frequent Flyer credit card: Offer expires: 21 Jan 2025
- Earn 60,000 bonus Velocity Points
- Get unlimited Virgin Australia Lounge access
- Enjoy a complimentary return Virgin Australia domestic flight each year

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Emails, with phone response from premium desk, PMs with reply from Red Roo....

Purchased and used on 3rd Dec. I'm usually quite patient, but this is getting a bit ridiculous
 
Emails, with phone response from premium desk, PMs with reply from Red Roo....

Purchased and used on 3rd Dec. I'm usually quite patient, but this is getting a bit ridiculous

Rushed off to my QFF a/c after reading #706, heart all aflutter...:-|
No love here either.
Also purchased and used 3/12. Phone and emails to chase them.
 
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