All my 4000 pts bonus deducted this morning too.
Now they took another 2000 from my account.:evil::evil:
All my 4000 pts bonus deducted this morning too.
I received 1,000 and had 2,000 deducted! :evil:
Seems to be a lot of that going around!
What type of card are you referring to?They took 1455 off mine, when I only got 1000 bonus. The CS hasn't been helpful either! You guys got any luck getting the rest back?
What type of card are you referring to?
Was the 1455 taken as one or two or several adjustments?
Has there been any other transactions reversed lately?
I think it is probably time to ask some questions.Mine's a reward maximiser and it was a single adjustment, which happened today.
I've just checked my account too. I earned 2,000 bonus points and all reversed. Annoying thing is I used the card at a number of places where I incurred a higher loading than I would have had I used my Citibank Visa, including paying over $ 4,000 tax to the ATO whereas I normally EFT it from my Chq A/c ( 1% = $40 + down the toilet !).
I'm out of pocket over their stuff up.
Any thoughts ??
I probably have an alternative view to many on this forum.
Personally I think it is good that Amex makes "mistakes" as it provides opportunity for extra earn from time to time.
This however means that one has to take the good with the bad.
Yes in this instance one would hope that Amex would just make some "goodwill" points payments...but by the same token if you accidently transferred some money to the wrong person would you let them keep it, or would you ask for it back?
... and some of us just sit back and watch with amazement:!:Exactly. So many of us have gained very significant amount of MR points due to Amex's previous unintended "generosity", yet at the slightest issue, seem ready to sue Amex's pants off!:shock:
Why should we be the ones to pay ?
or maybe they are just as dumb as dog$%^& and stuffed up ??
Any thoughts ??