Hi Jlien and anyone else who transferred points over from Citi on 1 May but who have not received the bonus. Apologies from Velocity!
Citi have been made aware of the issue and have confirmed that the bonus points will be honoured for all point transfers made on the 1[SUP]st[/SUP] of May. Outstanding bonus points will be credited to Velocity accounts as soon as possible.
No weasles here
Hooray, some justice for the little guy
Thank you for the rapid response
Edit : Can I expect that this problem will resolve itself, or do I need to call up the call centre again? Hopefully they know what i'm talking about this time.
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