- Joined
- Jan 22, 2013
- Posts
- 6,879
At least they picked the right man for the job...I figured this was the best place for this one.........
From: Flashback
Sent: Today
To: GM of hotel
Subject: RE: Your recent stay at IHG hotel in location X
Thanks GM for reaching out. Only one minor comment, Spire Elite is gone now and it's changed to Diamond Elite; perhaps time to update the automated e-mail templates
Have a great day!
Cheers,
Flashback.
-----Original Message-----
From: GM of hotel <[email protected]>
Sent: Today
To: Flashback
Subject: Your recent stay at IHG hotel in location X
Dear Flashback,
Thank you for taking the time to tell us about your experience at IHG hotel in location X and thank you for being a Spire Elite IHG Member and thank you for staying with us. Thank you also for your review. You are very much appreciated!
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing IHG hotel brand, and if I can be of assistance to you, please contact me directly at xx_.xx_.xx_x or [email protected].
Warm Regards,
Noddy
General Manager
xx_.xx_.xx_x
[email protected]
Noddy