The Vic Health Minister said the system will take a little while to settle down and catch up, including that initially that there will be some duplicates.
However as I have said a few times now the important thing is that positives are registered and known, and not the total numbers of cases.
Due to the sudden surge in cases in a holiday period yes the overall system is struggling, but it is a step in the right direction.
The more seriously affected are being helped in the main. But hospitals, paramedics etc are all under the pump.
Those that mildly affected just need to isolate at home and self_care just as they would for a cold or flu.
The webform supplies details to allow some screening.
It is not perfect, but given the massive surge in infections it would delusional to expect instant care of the mildly affected.