Can you believe this [No XL PJs in F]

[Bundy Bear]

I'm siding with the pax on this. They paid cash for the ticket - at least $15k round trip and it's not like no large passengers ever fly ex USA.

It Sounds more like they had a series of poor experiences with QF that day and pjs was what tipped them over.

If they wanted to 'suck it up' then they would have flown Business or UA.

I am starting to agree with the passengers, if you are flying F then you would expect a near faultless flying experience, so their is no F PJ, what else has been left off the plane.

If I pay an airline an obscene amount of money so that I can sleep in a nice seat in a nice set of pj´s, and upon boarding they tell me that they couldnt organise the pj´s, I would be pissed off at them.

If you buy an F ticket you would expect the full F product, which includes the pj´s. The failure to provide that full service is the fault of the airline. The reaction of the pax will depend on how that failure is handled, and the particular sensitivities of the pax. If a couple were on their honeymoon and wanted everything perfect, and the airline staff were dismissive of their disappointmennt, then the situation could understandably deteriorate quickly.

This is most certainly an example of a ¨first world problem¨. But so would complaining about a Y+ seat not reclining on a 14hr flight, or a 6 hr delay in takeoff.

Agree here.

And while I am at it - I cannot believe that the pilot was so unprofessional. Can anyone please explain why his description of the cause for delay was necessary or desirable ?

I think the pilot has made an error of judgement here, he should have said 2 passengers aren't flying with us tonight, and we need to remove their bags which will cause a delay. In the heat of the moment you probably say things that you shouldn't have said.

The thread will stop when members stop posting and then will auto close 18 months after the last post.

You all now know how to stop the thread going on too long.

And add 15 minutes.

 

[JohnK]

The thread will stop when members stop posting and then will auto close 18 months after the last post.

You all now know how to stop the thread going on too long.

Yes we do. Report post and ask a moderator to close thread.

I cannot believe people are making such a big deal about pyjamas even though it is something they were entitled to receive.

Again they are much better than anyone else because they paid much more than anyone else for their ticket....

 

[whatmeworry]

It's funny that this thread is getting more replies then the thread about DJ not allowing Unaccompanied minors sitting next to Men. I guess it shows the priority of some people on this forum.

 

[Hvr]

It's funny that this thread is getting more replies then the thread about DJ not allowing Unaccompanied minors sitting next to Men. I guess it shows the priority of some people on this forum.

Maybe it is because people here are more likely to fly F than sit next to a UM? After all the platinum shadow has to be good for something.

 

[amaroo]

It's funny that this thread is getting more replies then the thread about DJ not allowing Unaccompanied minors sitting next to Men. I guess it shows the priority of some people on this forum.

Maybe......or it simply shows the general lack of interest in VA:idea:

 

[juddles]

..Yes we do. Report post and ask amoderator to close thread....

I can´t see what posts could be reported here. The only offense that anyone could take here is at a difference of opinion.

….I cannot believe people are makingsuch a big deal about pyjamas even though it is something they were entitled toreceive...

Very true, so perhaps there is a bit more to the story?

For the record, I have never personally purchased an F ticket. Am simply not rich enough. But if I did decide to splurge on a second honeymoon or similar and empty the bank account for the ticket, I would be very disappointed to be told upon boarding that they didn´t bother getting the fancy pj´s which my wife was looking forward to as part of her pampering experience.

No, I would not explode and demand to get off the plane, but if it was the final part of a sequence of bad experiences that day (not necessarily just with Qantas) I can understand that someone may just reach breaking point.

If it was indeed a ¨hissy fit¨ only about pj´s, yes, I would agree with the masses who describe the pax as tossers. But we just do not know that.

…. I think the pilot has made an error of judgement here, he should have said 2 passengers aren't flying with us tonight, and we need to remove their bags which will cause a delay. In the heat of the moment you probably say things that you shouldn't have said….

Yep.

No doubt he was annoyed that his aircraft was delayed by a lack of pj´s. I would love to know the language he used off-mike J

 

[TheEmu]

Hang on everyone, I know it is nice to knock some unknown rich guys as a pair of tossers, but how about a bit more of a balanced viewpoint.
.

Nah - put the slipper in and let's have a laugh!

 

[TonyHancock]

I can´t see what posts could be reported here.

Once again the much maligned DYKWIA has received a bashing at the hands of members of this forum. We are a small minority who do no harm to anyone, well apart from delaying the flight in this case, yet we are constantly picked upon with no moderator intervention. When other minority groups call foul, we soldier on oblivious to the constant bashing we receive.




I can't help feeling there is a bit more to this story than has been published.

 

[Foreigner]

I think the pilot has made an error of judgement here, he should have said 2 passengers aren't flying with us tonight, and we need to remove their bags which will cause a delay. In the heat of the moment you probably say things that you shouldn't have said.

:

Let's not blame the pilot and make the two pax look like victims. I reckon them getting off better for the other F passengers, if there were any, and crew. Otherwise, it could have been a flight through hell.

 

[whatmeworry]

Well the culprits that left the plane have been revealed as Dr Peter Hart and his wife.



Cookies must be enabled | Herald Sun

 

[Foreigner]

A medico? He won't like having a dose of his own medicine!

 

[TheEmu]

Really, the effect of this incident was minimal. Qantas failed to provide jammies for a premium pair of pax, and so instead had to pay for an increased fuel burn to speed the aircriaft to arrive at the same time. So the remaining pax were not inconvenienced, and Qantas footed the bill. Slow news day.

The effect was indeed minimal - no increased fuel burn: the extra speed came from being 2 hippos lighter...err sorry, pax and their 96kg of baggage each. And 2 sets of XL pyjamas

 

[Happy Trails]

A medico? He won't like having a dose of his own medicine!

Psychologist it seems, so I wouldn't favour him as a medico.

 

[TheEmu]

I thought the pilot made a good call - a lot of people get tense when they fly, particularly just before they get hurled into the wide blue (black?) yonder in a big tin can. Delays will most likely heighten the concerns of the nervous folk, especially when the type of aircraft they're in once had one of its big bunsen burners go bang mid-flight. Having a good belly laugh is a good result. Hopefully the off-loadees were well out of earshot as the howls of derisive laughter of 400 relieved pax echoed up the air bridge...

 

[TheEmu]

The only real failing of AFF is threads that go on too long. This one has run its race, we've all agreed the behaviour was pretty extreme, can we stop now ?

Stop reading?
I do agree with you though, ashelyn - I'm going over to that tread where the lady didn't get any pre-take off bubbly in J...

 

[JohnPhelan]

And while I am at it - I cannot believe that the pilot was so unprofessional. Can anyone please explain why his description of the cause for delay was necessary or desirable ?

Being honest with the passengers is highly desirable. And I think the other 400+ pax have a right to know that the selfishness of a couple of buffoons caused a significant delay.

 

[elbarto]

To the ground crews credit the bags were found in about 5 mins so all up the total delay was approx 30mins.

And who says priority baggage never works?

 

[TheInsider]

Psychologist Dr Peter Hart and his wife Ann arrived home a day late but looking refreshed yesterday and – the lack of extra large pyjamas aside – praised the airline.Cookies must be enabled | Herald Sun

Just copied this from another forum.

 

[spreezy]

I despise people like you juddles.

Nancy boy

 

[Sprucegoose]

Psychologist Dr Peter Hart and his wife Ann arrived home a day late but looking refreshed yesterday and – the lack of extra large pyjamas aside – praised the airline.Cookies must be enabled | Herald Sun

Just copied this from another forum.

We need to take the hat around and get the oversized couple a gym membership.