Comm Bank to issue AMEX... changes to QF/Velocity point earning

[SOPOOR]

interesting, after another (MOAN) call to the bank (YET AGAIN)

my balance was transferred across in approx 31st Dec, my old statement date was like the 8th of Jan,

Ive got the statement in front of me, but the points haven;'t been transferred over when every month its done about 3-4 days after the statement date,

so assuming its another CBA screw up, I call and got told since I closed my account, it takes another extra 1 month for the points to be credited, I ask whether it will be at the current rate or the new rate since most of these transactions are actually decemeber, and got told it would be at the rate of the month you earnt it , so I assume it will be at 3:1, I sincerely hope that I don't have to go through this mess again!

 

[WOLF13]

Sounds like a mess.

Well, I followed all the tips here- racked up another 61K on the card this statement. Last day of that statement was yesterday.

Time will tell whether or not they screw me on this.

The split was 40K on the AMEX and 21K on the VISA

So, the points I'm expecting is:
3:1 AMEX - 120,000
1:1 VISA - 21,000

141,000 QFF points transfer??

I know the cap is 120 for the amex so looks that's reached, and then there's 21,000 on the visa after that.

I hope I'm on the right track here. But knowing Commbank, someting wont be right.

 

[Diesellife]

Sounds like a mess.

Well, I followed all the tips here- racked up another 61K on the card this statement. Last day of that statement was yesterday.

Time will tell whether or not they screw me on this.

The split was 40K on the AMEX and 21K on the VISA

So, the points I'm expecting is:
3:1 AMEX - 120,000
1:1 VISA - 21,000

141,000 QFF points transfer??

I know the cap is 120 for the amex so looks that's reached, and then there's 21,000 on the visa after that.

I hope I'm on the right track here. But knowing Commbank, someting wont be right.

Don't think you will get the 1:1 to visa?
I thought after 120,000, points can only be earned on AMEX only at a reduced rate (something like that) ??!!
And Amex has priority over visa points...

so perhaps you will only earn 120,000 and thats it. Nonetheless, 120,000 is pretty good for 1 month:mrgreen:

 

[WOLF13]

OK- points have been transferred.

21 JAN 10 COMMONWEALTH AWARDS 148,754

7000 above what I estimated- looks like commbank have a happy customer this month.. Very suprised they came through. Couldnt be happier.

From the start of the promotion- have gouged 196,226 QF points from them in 2 months.

Now that it turns into the pathetic point system- looks like Im back to AMEX Ultimate and Citibank Plat for MC. Adios Commbank- thanks for the points.

 

[SOPOOR]

well my statement day is the 25th (next monday)

so I went out and purchased heaps of gift cards last night,

geez I hope they are processed to show up on my statement tongith!!

cos if they aren't I just prepiad months worth of cards for nothing,

I also paid heaps of bills last night, so basically if they arent processed tongith, the next date will be the 26th and then I shall be very disappointed

 

[MAX_1]

Maybe in a week's time, if it doesn't work out the way you would have liked, return the gift cards to the place of purchase and ask for a credit.

Make sure you have the original docket.

 

[SOPOOR]

Maybe in a week's time, if it doesn't work out the way you would have liked, return the gift cards to the place of purchase and ask for a credit.

Make sure you have the original docket.

yeah, good idea, admittedly, buying $1000s at woolwroths/coles was a real pain, sometime took 20 mins due to secutiry checks, I hope the refund won't be as hard

but i think most have shown up, my statement date is the 25th, however since the accounts don't update until 2am-5am tonight, will any transfactions made last week pop up under todays date, or will it be the 26th, and if they pop up on the 25th, will this be counted on my next statement??

 

[SOPOOR]

Great another issue with the bank,

so they charged me an annual fee on my old card of $250,

and then a few days later, a refund of $200,

I asked what that was all about, and they said they weren't sure and probably for stuffing me around,

so I confirmed that an annual fee WON'T be charged on my new card at all, and they confiremd it, I asked to put it on the notes, I did this with 2 differente card specialists,

today I log in and another $250 annual fee on the new card,

im simply going to call up and have it removed, if they don't oblige in a second, off to the banking ombudsman immediately, after the amount of stuffing around, I am not willing to negotiate as probably they will have no record of it anyway

 

[SOPOOR]

well, i Had a my annual fee removed, after being promised a refund, they ended up refunding me $50, after charging me $450 in annual fees, oh well it was fixed after 3-4 phone calls, naturally, the info I specifically asked to be put on my account wasn't recorded, even after the previous guy confirming that they already did

anyway, I wanted to confirm when the 5000 bonus points would go on, he wasn't sure, and said he would email me, but no job (what a surprise!)

so does anybody know when the 5000 bonus points goes on?

 

[SOPOOR]

Has the promo for 3 points per $1 been extended???

one of my friends signed up for the amex card on the basis of the 3:1, just today,

and hte link

Personal - Platinum Card Rewards & Features - Commonwealth Bank Group

seems to not mention the date anymore??? and its still advertising 3:1

 

[MAX_1]

Has the promo for 3 points per $1 been extended???

one of my friends signed up for the amex card on the basis of the 3:1, just today

3:1 for Awards points that convert to 1.5 Qantas FF points

 

[SOPOOR]

yep got it thanks, I just forgot!

 

[lovestotravel]

So my statement up to the 4th of Feb was just issued!

5000 bonus points - Yes
3 points per $1 right up to the end of Feb as I stated many times - Yes
3 points per $1 transferred to QFF at that rate, as I stated many times - Yes
Another huge transfer to QFF - Yes

:mrgreen::mrgreen::mrgreen::mrgreen::mrgreen::mrgreen:

Sorry for those that stuffed around changing bill cycle dates! You didn't need to bother.

 

[straitman]

I still believe it is Commbank who has stuffed the whole system around. I simply have given up trying to follow this and now use my Commbank cards a whole lot less :!:

 

[SOPOOR]

So my statement up to the 4th of Feb was just issued!

5000 bonus points - Yes
3 points per $1 right up to the end of Feb as I stated many times - Yes
3 points per $1 transferred to QFF at that rate, as I stated many times - Yes
Another huge transfer to QFF - Yes

:mrgreen::mrgreen::mrgreen::mrgreen::mrgreen::mrgreen:

Sorry for those that stuffed around changing bill cycle dates! You didn't need to bother.

well done! good for you

the 5000 bonus points, is it itemised,

because the credit card specialist promised to email me about when the bonus points would be credited, but surprise surprise surprise, no email

 

[lovestotravel]

well done! good for you

the 5000 bonus points, is it itemised,

because the credit card specialist promised to email me about when the bonus points would be credited, but surprise surprise surprise, no email

Yep!

This is from my statment

Visa earned reward points 331 :evil:

American Express earned reward points xx,xx_

Total reward points earned this period xx,xx_

Visa earned bonus points 0

American Express earned bonus points 5,000

Total bonus points earned this period 5,000

Date Transaction details Points

14 Jan AMEX Introductory Bonus Points Offer 5,000

5 Feb Points redeemed QFF Direct Points Transfer xx,xx_

 

[sparoy]

I've got my 5000 bonus points too, but since it's only transferred to QFF after 1 Feb, I've only got 2500 QFF points
Needless to say I've stopped using both CBA Amex and Visa since early Jan.

 

[SOPOOR]

I've got my 5000 bonus points too, but since it's only transferred to QFF after 1 Feb, I've only got 2500 QFF points
Needless to say I've stopped using both CBA Amex and Visa since early Jan.

that doesn't sound right at all,

you should be getting the extra 1 point per $1 spend on any purchase made in Late nov or december, so unless you made no purchases, they should be all/most on 5000 bonus points, so it shouldn't matter when your statement date is!!

 

[basic]

that doesn't sound right at all,

you should be getting the extra 1 point per $1 spend on any purchase made in Late nov or december, so unless you made no purchases, they should be all/most on 5000 bonus points, so it shouldn't matter when your statement date is!!

Err... 5,000 bonus Awards points becomes 2,500 QFF points. Sounds right to me?

-Me

 

[SOPOOR]

well, I can't exactly remember the promotional material but my impression was that as long as you earnt them before the end of the billing cycle in January, you would get 3:1 and then 1:1 BONUS for the first 5000 points,

so essentially, allowing people to get an extra 5,000 QFF points, not 2,500! if they spent their amex card, so to get them halved once you hit your feb statement seems a bit deceptive to me,

my statement date is approx 25th Jan, so does that mean, i will get my 5000 or 2500 points on the 25th of Feb???

as it seems that someone has already received their points in Feb for 5000 bonus points, something doesn't seem consistent!