David Jones: AMEX to Latitude

[andyrb]

but interestingly AMEX have discontinued this card as of 11th March

That seems a bit odd. It was a good entry level card for someone who wanted the basic rewards and benefits without all the extras. Wonder if they'll replace it with something else?

 

[tess1988]

1. Looks like the In-store services are pretty much staying the same.
2. Three levels of cards - Icon, Prestige and Premier.
3. Points earn varies by where you spend (DJs, petrol stations/supermarkets/everywhere else)
4. Points can be redeemed for rewards such as, digital gift cards, Points for credit, to pay with points, and for a transfer of points (e.g. Airline frequent flyer programs).

3 cards, icon? Not on website
Do you know what the earn rate is eg. 2000= $10 off?

 

[oz_mark]

3 cards, icon? Not on website
Do you know what the earn rate is eg. 2000= $10 off?

I am starti8ng to think the Icon is just to have somewhere to migrate storecard people.

 

[spud60]

I've cancelled my DJs amex for Platinum Edge, wonder if there will be a sign on bonus for new customers with Latitude.

 

[oz_mark]

I've cancelled my DJs amex for Platinum Edge, wonder if there will be a sign on bonus for new customers with Latitude.

I'd guess so, the current offer says

This offer is limited to new and approved David Jones Premiere/Prestige credit card applicants and is valid until 30 April 2024. Offer is limited to one offer per applicant every 12 months.

 

[tess1988]

I've cancelled my DJs amex for Platinum Edge, wonder if there will be a sign on bonus for new customers with Latitude.

$250 credit to card spend within 90 days
Premiere spend $1500
Prestige spend $5000

“This offer is limited to new and approved David Jones Premiere and David Jones Prestige credit card applicants and is valid until 30 April 2024. Offer is limited to one offer per applicant every 12 months. Eligible transactions include all everyday purchases and do not include cash advances, cash equivalent transactions, credit fees or charges, credits, refunds, reversed transactions or reimbursements. To qualify, you must fulfil all the terms of the offer by activating the card and spending $1,500 using your David Jones Premiere credit card or $5000 on your David Jones Prestige credit card within 90 days of approval. Your account credit will appear on your statement within 60 days of the offer end date.”

 

[wxxnxs]

Has anyone found out the redemption ratio to airline frequent flyer program under the Latitude rewards? It looks like you have to log into the David Jones rewards hub to find out, and they don't even publish it on its T&C.

 

[centeredcalm]

Has anyone found out the redemption ratio to airline frequent flyer program under the Latitude rewards?

Asking Latitude recently about frequent flyer partners they currently have, the answer is zero, and it is only the cashback, gift cards or David Jones online points redemptions currently, the same in the link I’d posted earlier on the Latitude help desk page

 

[dontwanttoregister]

Today is the last day to cancel your storecard/DJ Amex if you don’t want your info passed on to Latitude.

 

[Claudes]

Which number did you contact? I'm being run around in circles?

How did you get that offer from Amex I just called and was advised to cancel my card and apply online for whichever card I wanted.

 

[kyle]

Asking Latitude recently about frequent flyer partners they currently have, the answer is zero, and it is only the cashback, gift cards or David Jones online points redemptions currently, the same in the link I’d posted earlier on the Latitude help desk page

So that means I should get my points out now.

 

[DC3]

How did you get that offer from Amex I just called and was advised to cancel my card and apply online for whichever card I wanted.

Not good news. And welcome to AFF.

 

[he3at]

So it looks like the AMEX website has some streamlined Product Transfer options for those of us still with DJ cards. Offers end 28 May.

• Qantas AMEX Ultimate, bonus 60k QFF pts
• AMEX Platinum Edge, $0 annual fee (usually $195) for one year

T&Cs for the Qantas Ultimate:
By submitting this product transfer request you are agreeing that:

• You would like to cancel your existing David Jones American Express Card.

• Any active additional Cards and outstanding balances from your cancelled David Jones American Express Card will be transferred to a new Qantas American Express Ultimate Card. Your credit allocation will remain the same.
• Your new Card has an annual fee of $450, an interest-free period of up to 44 days, and an interest rate of 23.99% p.a. on purchases.

• If you have any interest free plans, these will be cancelled, and the remaining balance transferred to a promotional interest rate of 0%p.a. for 12 months. After 12 months the rate reverts to the standard purchase rate. You will be required to pay the minimum due amount every month by the payment due date.

• Any remaining Membership Rewards points will need to be redeemed within 30 days. Any remaining Qantas Points will be transferred to your Qantas Frequent Flyer Account as usual.

• Direct Debit enrolment and any existing Cash Advance facility will not be transferred to your new Card.
• You will need to update any recurring charges or subscriptions with your new Card number and select a new PIN for purchases.
• If you pay your bill via BPay, the BPay Biller Code and Reference Number will change. Please refer to your next statement for details.

• You will no longer be entitled to any of the benefits on your previous Card.
• Your new Qantas American Express Ultimate Card includes certain travel insurance benefits; if you wish to make an insurance claim, the benefits under the terms and conditions of your Qantas American Express Ultimate Card insurance benefits apply, not your David Jones insurance benefits.
• You can find the Qantas American Express Ultimate Card insurance Terms and conditions at https://www.americanexpress.com/content/dam/amex/au/pdfs/credit-cards/pds_ultimatecard.pdf.

• Any active additional Cards and outstanding balances from your cancelled David Jones American Express Card will be transferred to a new Qantas American Express Ultimate Card. Your credit allocation will remain the same.
• Your new Card has an annual fee of $450, an interest-free period of up to 44 days, and an interest rate of 23.99% p.a. on purchases.

• If you have any interest free plans, these will be cancelled, and the remaining balance transferred to a promotional interest rate of 0%p.a. for 12 months. After 12 months the rate reverts to the standard purchase rate. You will be required to pay the minimum due amount every month by the payment due date.

• Any remaining Membership Rewards points will need to be redeemed within 30 days. Any remaining Qantas Points will be transferred to your Qantas Frequent Flyer Account as usual.

• Direct Debit enrolment and any existing Cash Advance facility will not be transferred to your new Card.
• You will need to update any recurring charges or subscriptions with your new Card number and select a new PIN for purchases.
• If you pay your bill via BPay, the BPay Biller Code and Reference Number will change. Please refer to your next statement for details.

• You will no longer be entitled to any of the benefits on your previous Card.
• Your new Qantas American Express Ultimate Card includes certain travel insurance benefits; if you wish to make an insurance claim, the benefits under the terms and conditions of your Qantas American Express Ultimate Card insurance benefits apply, not your David Jones insurance benefits.
• You can find the Qantas American Express Ultimate Card insurance Terms and conditions at https://www.americanexpress.com/content/dam/amex/au/pdfs/credit-cards/pds_ultimatecard.pdf.

• Upon the submission of this request your current David Jones American Express Card will be cancelled. Please cut up the Card and dispose of it securely.

T&Cs for the Plat Edge:
By submitting this product transfer request you are agreeing that:

• You would like to cancel your existing David Jones American Express Card.

• Any active additional Cards and outstanding balances from your cancelled David Jones American Express Card will be transferred to a new American Express Platinum Edge Credit Card. Your credit limit will remain the same.
• Your new Card has an annual fee of $195, waived for the first year, an interest-free period of up to 55 days, and an interest rate of 23.99% p.a. on purchases.

• If you have any interest free plans, these will be cancelled, and the remaining balance transferred to a promotional interest rate of 0%p.a. for 12 months. After 12 months the rate reverts to the standard purchase rate. You will be required to pay the minimum due amount every month by the payment due date.

• Any remaining Membership Rewards points balance will be moved over to your new Card and may be redeemed under the new rewards program. If you are enrolled in Qantas Frequent Flyer, any remaining point balance will be automatically transferred to your Qantas Frequent Flyer account within 30 days.

• Direct Debit enrolment and any existing Cash Advance facility will not be transferred to your new Card.
• You will need to update any recurring charges or subscriptions with your new Card number and select a new PIN for purchases.
• If you pay your bill via BPay, the BPay Biller Code and Reference Number will change. Please refer to your next statement for details.

• Your new American Express Platinum Edge Credit Card includes certain travel insurance benefits; if you wish to make an insurance claim, the benefits under the terms and conditions of your American Express Platinum Edge Credit Card insurance benefits apply, not your David Jones insurance benefits.
• You can find the American Express Platinum Edge Credit Card insurance Terms and conditions at americanexpress.com/au/platinumedge-insurance.

• If you have any interest free plans, these will be cancelled, and the remaining balance transferred to a promotional interest rate of 0%p.a. for 12 months. After 12 months the rate reverts to the standard purchase rate. You will be required to pay the minimum due amount every month by the payment due date.

• Any remaining Membership Rewards points balance will be moved over to your new Card and may be redeemed under the new rewards program. If you are enrolled in Qantas Frequent Flyer, any remaining point balance will be automatically transferred to your Qantas Frequent Flyer account within 30 days.

• Direct Debit enrolment and any existing Cash Advance facility will not be transferred to your new Card.
• You will need to update any recurring charges or subscriptions with your new Card number and select a new PIN for purchases.
• If you pay your bill via BPay, the BPay Biller Code and Reference Number will change. Please refer to your next statement for details.

• Your new American Express Platinum Edge Credit Card includes certain travel insurance benefits; if you wish to make an insurance claim, the benefits under the terms and conditions of your American Express Platinum Edge Credit Card insurance benefits apply, not your David Jones insurance benefits.
• You can find the American Express Platinum Edge Credit Card insurance Terms and conditions at americanexpress.com/au/platinumedge-insurance.

• Upon the submission of this request your current David Jones American Express Card will be cancelled. Please cut up the Card and dispose of it securely.

 

[centeredcalm]

For those who are still continuing with the migration to Latitude, DJ’s have seemingly updated their FAQs on migration, stating airline transfer programs will be announced this month, and also confirming Storecard holders are migrating to the Icon card.

For the airline transfers under the “I’ve opted into the Qantas Frequent Flyer program, what will happen?”:
“In May we will share further information about the new airline loyalty option associated with the credit card program.”
(https://www.davidjones.com/customer-service/faqs/david-jones-credit-card)

And for Storecard to Icon:
“With this transition we want to reassure you that the Icon card will remain annual fee-free as it is today.”
(https://www.davidjones.com/faq/david-jones-storecard)
(https://www.davidjones.com/david-jones-credit-card/compare/icon)

 

[oz_mark]

I wonder if us fee-free Amex folk will get the Icon or some other card.

 

[kerfuffle]

I wonder if us fee-free Amex folk will get the Icon or some other card.

I don't care what card I get (as a fee-free DJs Amex card member) as long as it's fee-free. I refuse to pay for this card.

 

[heidihamilton111]

I received an email from American Express stating that Latitude will be issuing me with a new card as they would no longer be affiliated with David Jones. The email stated that l have a credit amount on my DJ/Amex card ( in the thousands ) and that l needed to call them to organise a return of the credit amount to me. Just called them gave them my bank details for the refund of the credit amount and the credit amount will apparently be deposited into my. Savings account in the next 5-7working days. Here’s hoping!
Anyone else in this situation?

Post automatically merged: May 18, 2024

I don't care what card I get (as a fee-free DJs Amex card member) as long as it's fee-free. I refuse to pay for this card.

I think the new dj’s card has a $195 annual fee

 

[kyle]

I received an email from American Express stating that Latitude will be issuing me with a new card as they would no longer be affiliated with David Jones. The email stated that l have a credit amount on my DJ/Amex card ( in the thousands ) and that l needed to call them to organise a return of the credit amount to me. Just called them gave them my bank details for the refund of the credit amount and the credit amount will apparently be deposited into my. Savings account in the next 5-7working days. Here’s hoping!
Anyone else in this situation?

Post automatically merged: May 18, 2024

I think the new dj’s card has a $195 annual fee

Nope, either $99 or $295

 

[Cynicor]

I received an email from American Express stating that Latitude will be issuing me with a new card as they would no longer be affiliated with David Jones. The email stated that l have a credit amount on my DJ/Amex card ( in the thousands ) and that l needed to call them to organise a return of the credit amount to me. Just called them gave them my bank details for the refund of the credit amount and the credit amount will apparently be deposited into my. Savings account in the next 5-7working days. Here’s hoping!
Anyone else in this situation?

Post automatically merged: May 18, 2024

I think the new dj’s card has a $195 annual fee

Why’s the card so in credit?

 

[oz_mark]

Nope, either $99 or $295

The Icon card is free free (so for those being migrated the annual fee is $0, $99, or $295). The question is what will happen with those of us on a fee-free Amex card. My guess is we will be moved to the Icon card, but who knows.