I keep a spreadsheet to reconcile points one month in arrears. It never matches up but near enough is good enough. I reckon a full audit may have some unintended consequences.
Good outcome to have gotten compensation. I would probably end the conversation there as it won't progress much further. I do recall something about forfeiture of points on late payment. I can't point you to it at this time.
edit: Just used my DC card to renew my rego - pleasant surprise.
Good outcome to have gotten compensation. I would probably end the conversation there as it won't progress much further. I do recall something about forfeiture of points on late payment. I can't point you to it at this time.
edit: Just used my DC card to renew my rego - pleasant surprise.
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