EDR Targeted Bonus Point Promotions

[Mal]

Haven't received an offer for a while. Then again haven't shopped at ww for over three months. No request as to why I've left. No incentives to bring me back. (Its moot though as I'm overseas I couldn't shop there anyway)

 

[rainbowgirl]

Nothing for our household this week. It's a pity as I need to shop there either Monday or Tuesday to collect some of the products on special. I might just try using one of the cards that doesn't get used very often to try and score an offer on that account.

 

[Beta4Me]

EDR Targetted Bonus Point Promotions

Zero offers this week.... Boring, Pathetic, Un-rewarding, Stupid loyalty program this has now turned into.




Rumour has it that everyone will soon be receiving their new cards shortly...
View attachment 12623

But at least it's a pretty card...

 

[stewiejp]

First offer for some months for me was the 6c / litre for spending $30+ on fresh food... came a few hours AFTER I bought 3 hot chooks ($31.50) for a work cook up...

Better than nothing I guess but really?

 

[ellen10]

Good letter Shintaro!

By the way I have just received the insurance email, really thats all they can offer!

 

[Deleted User]

View attachment 12627

Another Fail WOW....Deleted

 

[Hvr]

Received a tiered spend offer:

SPEND FUEL SAVING
$50 - $79 10c per litre
$80 - $119 15c per litre
$120 or more 20c per litres free

Got this as well. Now if there is a sale on Vegemite this week there may be a chance of redemption.

 

[lovestotravel]

People can whinge and whinge about the lack of points offers, but the simple fact is that Woolies has crunched the numbers and worked out that the points offers were not worth it and people just want fuel discounts.

 

[QF WP]

EDR Targetted Bonus Point Promotions

That's why I switched to points instead of discount....only way to keep the "bonus" points rolling in and fuel is tax deductible anyway - a couple of $ saving is worth less to me than the FFP's

 

[lovestotravel]

That's why I switched to points instead of discount....only way to keep the "bonus" points rolling in and fuel is tax deductible anyway - a couple of $ saving is worth less to me than the FFP's

Indeed, as do I

The 4 points per litre is better than nothing, added to that I am now out of the BP gift cards from last year

 

[Flying Fox]

Zero offers this week.... Boring, Pathetic, Un-rewarding, Stupid loyalty program this has now turned into.




Rumour has it that everyone will soon be receiving their new cards shortly...
View attachment 12623

OK so that is at the Red/Bronze level; can you please tell me the criteria for progressing to Silver, Gold, Platinum, Plantinum One and finally to get an invite to become a Fruit & Veg Lounge member where you are invited to sit down, provided a drink of your choice whilst a staff member takes your shopping list from you and collects all your items before loading them into your valet parked car for payment before you leave?

Not that I have an obsession with gaining status on every program/card that I have ever seen.... its not a problem. I can stop at any time I like....

 

[Deleted User]

People can whinge and whinge about the lack of points offers, but the simple fact is that Woolies has crunched the numbers and worked out that the points offers were not worth it and people just want fuel discounts.

This might be the case, however people can only use so much fuel, IT IS POINTLESS to offer yet another bonus fuel offer for 10c/l if the member already has 3 or 4 in their account already, their software should be able to see this and avoid such offers for members.


I personally subscribe to the theory that Markis10 posted here some time ago, I believe the fuel offers are designed to build growth in their fuel sector which has recently had negative growth. It's all to convenient to say "Fuel vouchers is what the population want"

Remember, apparently we ALL didn't "use" the EDR program at Dick Smith, hence it was removed... however the bigger plan was the sale of DSE, and EDR had to be killed off before that, effectively a lie to cover their main goal...!

Important changes to earning points with Everyday Rewards

What has changed?


From Wednesday, 12 September 2012, Everyday Rewards members can no longer earn Qantas Frequent Flyer points on purchases made at Dick Smith stores or at Dick Smith Online.

Why is Everyday Rewards making this change?

We continually review the earning partners of the Everyday Rewards program. As part of this review process, the Everyday Rewards and Dick Smith teams reached the conclusion that a small number of Dick Smith customers were actively participating in the Everyday Rewards program. We, therefore, made the decision in conjunction with the team at Dick Smith to remove Dick Smith from the Everyday Rewards program.

http://www.smh.com.au/business/woolworths-finds-buyer-for-dick-smith-20120927-26mb0.html

 

[drross]

That's why I switched to points instead of discount....only way to keep the "bonus" points rolling in and fuel is tax deductible anyway - a couple of $ saving is worth less to me than the FFP's

same. 80 litres is a minimum of 160ff points versus $3.20

 

[burrco]

It's been months since I've even got a fuel offer. My last offer was x% off a brand of cheese.

The week before I had brought a lot of Corn Chips so maybe the marketing computer had decided I wanted to make nachos.

 

[markis10]

People can whinge and whinge about the lack of points offers, but the simple fact is that Woolies has crunched the numbers and worked out that the points offers were not worth it and people just want fuel discounts.

No, woolworths want the only division not growing to get more business - the fuel division.

 

[Limewood]

Like others I do not get any shopping offers anymore, just fuel, I do 7K per year in my chariot so its a waste for me. I wonder if Woolies now think this wasn't such a great idea at all?.

 

[Major]

Nothing this week...not even a coughpy fuel offer

 

[Oneworldplus2]

No, woolworths want the only division not growing to get more business - the fuel division.

And now that Costco have announced their plans to push open more stores and to also launch (massive) fuel discounts, l'd say that there will be more (much more), fuel offers from WOW coming...

 

[Trashy]

Nothing here across 3 accounts :-(

 

[samh004]

I ended up using the web form I posted above to leave feedback, on two issues. One was customers service, the other EDR.

I got what I thought was a standard email back this morning saying they had raised my concerns with store management for the store I left feedback on, but then received a phone call not 5 minutes ago from the manager of that store trying to understand the issue and get to the bottom of it.

Additionally, she then asked more about my EDR issue of no points and too much fuel vouchers and said she'd pass that on, and thought the more that left feedback, the quicker something would change. She understood the issue of having too many fuel vouchers though, and I think handled the situation very well.

Very pleased with the response!