rainbowgirl
Established Member
- Joined
- Jan 17, 2012
- Posts
- 3,241
Everyday Rewards is a joke.
On the 07/03/2013 I accrued a 30c fuel voucher. Last week I checked my account and the 30c fuel voucher was there so on Sunday 17/03/2013 I went to fill up 77 litres which should be 1155 QFF points.
I was just checking my flights on QFF account and notice an entry for 308 QFF points being Woolworths Petrol. :shock: Check my Everyday Rewards account and the 30c fuel voucher is still there with 045/04/2013 expiry.
Can someone please explain why this is so difficult? I need to chase up my rightful points again and explain the situation of why and how they stuffed up.
And my brother still has not received the 200 bonus points for meat in January as we do not have a receipt.
I have heard reports that when a petrol station is "offline" and cannot confirm EDR data, everyone gets an 8 cent voucher off their petrol(or 4 cents, whatever the standard voucher is at the time). It might be worth calling the EDR call center to see if there is anything they can do. If the 30 cent voucher expires before you have a chance to use it, they might re-instate the voucher. There is a chance they may add the points manually. I can't guarantee that either of these things will happen but it might be worth a go. I'd be annoyed too if I managed to combine a high value fuel offer, an almost empty tank and the bottom of the price cycle only to discover afterwards that the petrol station was offline.