EDR Targeted Bonus Point Promotions

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Well I had no trouble racking up $328 for the shop on Saturday and therefore 750 + 298 + CC points - not a bad haul.
 
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Remember the Christmas offer of 2000 points for $30 online spend?

I never got the 2000 points, so sent off an email to EDR last week and just got the reply.
"Dear Robd, Thank you for taking the time to contact us. In order to qualify for the bonuspoints, the transaction must be delivered within the promotion date. As agoodwill gesture we have loaded on the 2000 points onto your account as thequalifying purchase was made. Please allow up to 72 hours for the points toappear on your account. If you have any other further enquiries, please contactus on 1300 10 1234. Our Customer Service Centre is open from 7am to 8pm Mondayto Friday and 9am to 5pm on Saturday (AEDT)".

From the T&C's -

Offe r va lid for ordersplaced at Woolworths Online from 16 December 2013 to 22 December 2013 when youspend $30 or more in one transaction. This offer is not available at Woolworthssupermarkets and excludes selected purchases including liquor, smoking/tobaccoproducts, gift cards, and selected services.

Doesn't mention delivery date in T&C's. I ordered on the 20th for delivery on the 23rd. A good and correct outcome, but I don't consider the 2000 pts as good will.




D
 
robd said:
Remember the Christmas offer of 2000 points for $30 online spend?

I never got the 2000 points, so sent off an email to EDR last week and just got the reply.
"Dear Robd, Thank you for taking the time to contact us. In order to qualify for the bonuspoints, the transaction must be delivered within the promotion date. As agoodwill gesture we have loaded on the 2000 points onto your account as thequalifying purchase was made. Please allow up to 72 hours for the points toappear on your account. If you have any other further enquiries, please contactus on 1300 10 1234. Our Customer Service Centre is open from 7am to 8pm Mondayto Friday and 9am to 5pm on Saturday (AEDT)".

From the T&C's -

Offe r va lid for ordersplaced at Woolworths Online from 16 December 2013 to 22 December 2013 when youspend $30 or more in one transaction. This offer is not available at Woolworthssupermarkets and excludes selected purchases including liquor, smoking/tobaccoproducts, gift cards, and selected services.

Doesn't mention delivery date in T&C's. I ordered on the 20th for delivery on the 23rd. A good and correct outcome, but I don't consider the 2000 pts as good will.




D
Click to expand...

It may not have in that occasion, but I have seen that stipulation on other offers.
 
Good pick up, robd. The conditions on online targetted offers changed sometime in 2013 however it looks like they forgot to change the conditions for this particular offer. Well done. I'm glad you got your points.

In the "Trolley Run" thread or possibly earlier in this thread there was a mention of another member(not Joshua) who placed a bulk online order to take up a targeted offer. The order was placed during the promotion period but delivered after the promotion period. At the time the wording said "order placed" or something similar in the terms and conditions. The points for this transaction were paid manually after a long saga and I'm guessing it was shortly after this offer that the rules for online offers changed to delivery or pick up date rather than offer dates. I can't remember the members name but they posted a separate blog on the saga.
 
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EDR must think we all have halitosis - how many of us got this offer:

Say hello to fresh with this Exclusive Member offer.

ImageUploadedByAustFreqFly1391506280.862681.jpg

Now I used to buy them for Mrs QF WP and stopped about 2 months ago after she decided she was chain-eating them. Bought them again 2 shops ago....hmm, co-incidence I think not ;)
 
nickfromeastryde said:
At $26.00 for 2, pretty good value if you like this sort of stuff. Only trouble for me is that my bonus point spend is for spirits only and 2 bottles of this won't get to the minimum.
Click to expand...

I got a $30 spirit spend tonight and it says multiple transactions to hit the spend is OK, pity I already bought two bottles, and it is very close to baileys being whiskey based! now I just have to buy three more. It's normally $25 in Brisbane so $12.50 a bottle is a bargain.
 
Mum - 200 bonus points for $30 spend on cleaning products

Activated....
 
Woo hoo, we're finally getting noticed by EDR:

Hi Mrs QF WP,
A cool way for Members to boost points.

$20 or more on frozen items for 100
bonus points
Click to expand...

Mrs QF WP will be happy - more Jamie Oliver fish fingers and ice cream :D
 
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