[fare gone] Yangon to New York, London etc. R/T in Business under $850

[dajop]

The strange thing about my booking is credit card SMS indicated was charged by Malaysian, tickets issued by Iberian (booked through travelocity). For travel on MH->SQ->IB(BA).

 

[Sethor]

The strange thing about my booking is credit card SMS indicated was charged by Malaysian, tickets issued by Iberian (booked through travelocity). For travel on MH->SQ->IB(BA).

My credit card was charged by Travelocity when I booked RGN-KUL-SIN MH J, SIN-LHR SQ P, LHR-YUL BA J (IB Codeshare) & ticketed by Iberia.

 

[Aussie_flyer]

My credit card was charged by Travelocity when I booked RGN-KUL-SIN MH J, SIN-LHR SQ P, LHR-YUL BA J (IB Codeshare) & ticketed by Iberia.

Travelocity only charge the 10.99 booking fee. They send the number off to the airline to charge the airfare.

 

[Sethor]

Travelocity only charge the 10.99 booking fee. They send the number off to the airline to charge the airfare.

Nope, full ticket amount was charged out by Travelocity.com San Antonio. But my CC statement shows separate charges for each passenger, USD$522.70 x 2.

 

[Danger]

Nope, full ticket amount was charged out by Travelocity.com San Antonio. But my CC statement shows separate charges for each passenger, USD$522.70 x 2.

I'm the same.

 

[Aussie_flyer]

Interesting. Ive got 10.99 to Travelocity but the fare is still pending, dont know who for yet.

 

[markis10]

Interesting. Ive got 10.99 to Travelocity but the fare is still pending, dont know who for yet.

Thats a preauthorise check for card validity, I have seen other sites like Expedia do the same, presumably checking for fraud etc.

 

[JessicaTam]

The strange thing about my booking is credit card SMS indicated was charged by Malaysian, tickets issued by Iberian (booked through travelocity). For travel on MH->SQ->IB(BA).

Same here.


Sent from my iThing.
Why, because iCan.

 

[Coathanger]

Thats a preauthorise check for card validity, I have seen other sites like Expedia do the same, presumably checking for fraud etc.

Not in my case as the $10.99 has actually posted as a transaction today, not a pending authorisation (which would usually drop off after a few days).

The MH transaction for $510 are still pending though...interesting given the ticket is on SQ stock.

 

[Aussie_flyer]

Not in my case as the $10.99 has actually posted as a transaction today, not a pending authorisation (which would usually drop off after a few days).

The MH transaction for $510 are still pending though...interesting given the ticket is on SQ stock.

Yup tl clearly state their booking fee will be separate From The airline charge and it has posted.

 

[markis10]

Not in my case as the $10.99 has actually posted as a transaction today, not a pending authorisation (which would usually drop off after a few days).

The MH transaction for $510 are still pending though...interesting given the ticket is on SQ stock.

Their merchant provider must love all the thousands of $10.99 charges, interesting! I suppose it helps pay for some gnomes

 

[Coathanger]

The fare has now posted as a transaction today with the description below:

AMEX TRAVELOCITY.COM SAN ANTONIO 103
##1012 522.70 US DOLLAR

​

There is a lot of chatter going on over at FT around the cancellation of tickets issued by SWISS and has been covered in the View from the Wing blog. Still no movement on my SQ ticketed stock with my ticket showing up on the SQ site and travelocity.com. Assume other issuing airlines will wait to see the outcome of the SWISS action first.

 

[dajop]

There is a lot of chatter going on over at FT around the cancellation of tickets issued by SWISS and has been covered in the View from the Wing blog. Still no movement on my SQ ticketed stock with my ticket showing up on the SQ site and travelocity.com. Assume other issuing airlines will wait to see the outcome of the SWISS action first.

I had a look at FT posts on this, and news around SWISS cancellations. My head now hurts, is there anyone at FT I can sue for that ??

A lot of people hot under the collar, and to be honest I seriously doubt if anyone booked these fares without knowing full well they were mistake fares and could be cancelled. I'm still not convinced that I will hold the MHJ/SQ F/IB J flights I have recently booked for next August under round 2 (but a little more confident about my 100% SQ booking I have in December, booked under Round 1). But if the round 2 ticket gets cancelled, sobeit, I don't see the point in going down the legal route.

Any AFF'ers have LX flights cancelled?

 

[Coathanger]

A lot of people hot under the collar, and to be honest I seriously doubt if anyone booked these fares without knowing full well they were mistake fares and could be cancelled.

Agreed. The level of indignation in the two ex-RGN threads is both astonishing and unwarranted.

Definitely worth having a go since SQ Suites was in play, but I'm not going to lose too much sleep over a cancellation and refund.

 

[burmans]

Agreed. The level of indignation in the two ex-RGN threads is both astonishing and unwarranted.

Definitely worth having a go since SQ Suites was in play, but I'm not going to lose too much sleep over a cancellation and refund.

Well before you get all high and mighty you have to review the posts on the previous RGN fares. Essentially the US DOT has stated that it does not matter if it's a mistake, if you offer and the customer accepts you can't increase price later. Personally I think the deal is stacked against consumers in this game and it's not a bad thing if airlines occasionally get told they need to take more care. Sure some of the rhetoric is over the top but frankly in terms of what is "reasonable" the airlines take the cake in terms of expecting us to put up with cough and the balance needs some adjusting.

 

[Aussie_flyer]

Well we are up to 12 or 13 days now since the flights were booked, I think if the airline has not yet cancelled things are looking good. I mean, people would be off booking hotels and flights around it by now... I would think if they were going to cancel it would be by the end of this week at the latest, but it should have been within a couple of days! As each day passes I get a little more confident the airlines are copping it on the chin (with the exception of LX)

 

[Coathanger]

Well before you get all high and mighty you have to review the posts on the previous RGN fares. Essentially the US DOT has stated that it does not matter if it's a mistake, if you offer and the customer accepts you can't increase price later.

Thanks for your comment burmans.

I have read each and every post in [FARE GONE] RGN First class comes back again!!!! and am fully aware of the US DOT regulations and the ruling in Round 1 whereby KE was ruled to be in the wrong, with the tickets subsequently being reinstated.

Having read the thread yourself you would be no doubt be aware that a number of these posters didn't include a US airport in their itinerary and would therefore not fall under the protection of DOT (myself included). This has not stopped them from filing with DOT and any other body to claim they are entitled to fly on this fare.

Sure some of the rhetoric is over the top but frankly in terms of what is "reasonable" the airlines take the cake in terms of expecting us to put up with cough and the balance needs some adjusting.

It is this rhetoric that I am referring to, such as Post #2634. A mistake fare in First Class is hardly Kony 2012 reincarnated, and I doubt would get much sympathy from people without skin in the game.

Don't get me wrong, I would be delighted to be able to fly on these fares and "stick it to the man" but I think some people have lost perspective on this.

 

[burmans]

I wasn't actually referring to current round, this is Round three for Flyertalk and there was one round before that on this forum (on Silkair and SQ and all honoured as far as I am aware). The posts I was referring to was

(Gone) RGN - SFO in F $450 one way AI; other N. America cities included, prices vary - FlyerTalk Forums

While KE seems to get all the press it wasn't only KE affected by this, I'm aware of bookings on TG and SQ that were honoured. And while US routing certainly helped, not only US routed tickets were honoured. DOT in this instance is acting as a US Consumer protection agency, e.g. there is evidence to suggest that protection was also afforded on the basis that these were booked through US based or US owned sites. In an internet based world a case can even be made that advertising in a country implies a US presence and hence consumers deserve some protection. Of course if you are Australian responding to an Australian site and not touching America you are SOOL.

And given this was depending how you look at it the 3rd or 4th time this happened I'm not so keen to regard this as a mistake myself, once maybe, multiple times implies negligence or incompetence myself.

On the skin in the game bit, yes well I've seen the rhetoric from the other side too in the 4 mile thread, that's the internet for you. To me though it doesn't dull the argument that consumers get the sharp end of the stick without any sympathy when they turn up 5 minutes late for a flight (on a flight that was then delayed 1.5 hours mind you in one recent experience I saw) and I think a bit of balance in this is long overdue.

 

[pmdg7444]

well it looks like I wont be going to Rangoon after all with IB canx tickets, and deleting ticket numbers on all segments.

Since I don't have the time to go through legal hooloobaloos, especially dialing Travelocity in the US, and the prospect of being put on hold for hours @ intl call rates.


What would you guys recommend to do? Dispute a charge on the CC?

 

[Danger]

Do your itineraries touch the US (ie. fly to, through or within the US)? If so, file a complaint with the US DOT, as I have done.

Which travel agent did you book through? Who ticketed the flights?

I wouldn't give up just yet.