Free Airberlin Silver status for 4 months

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I signed up on Nov 17th, received a "Welcome to topbonus" email on 05/12/16 and again the same email today. No card in the mail and still classic on the website.

Also signed up the girlfriend on Nov 17th and she received a classic card in the mail a week ago. Unsure if silver online though.
 
The web link is now working again, but the offer has been discontinued.
:(

It was due to expire at the end of last month anyway. But those who registered before 30 November should still be eligible as per the original terms and conditions.
 
I hope so Mattg, as it would make my Qantas Japan trip interesting at the end of March 2017. Do you know if anyone who got their red card, subsequently got a silver sent?
 
I hope so Mattg, as it would make my Qantas Japan trip interesting at the end of March 2017. Do you know if anyone who got their red card, subsequently got a silver sent?

Yes, this has happened to a few people already. I believe the red cards are automatically sent when you sign up, but the silver cards are only sent after you receive confirmation that you've received an "upgrade" to Silver. This is accompanied by an email. In my case I was already a member of Topbonus so did not receive a red card after signing up for the promo.
 
One of the websites where the offer was said to email topbonus' service email, I did for my mum and they responded the next day saying it was confirmed
 
Thanks Mattg, suspect I am screwed then, no confirmation yet, maybe I didn't do the process correctly!
 
One of the websites where the offer was said to email topbonus' service email, I did for my mum and they responded the next day saying it was confirmed

Thanks for the tip - might have to give that a try as no luck on status change yet! Applied on 17th Nov but no sign of a confirmation email..
 
Thanks for the tip - might have to give that a try as no luck on status change yet! Applied on 17th Nov but no sign of a confirmation email..
Also still waiting for silver to come through,applied November 16.
 
I finally received my topbonus card today which is Classic, not silver, even though I registered for the Silver status promotion:(
 
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