Global Qantas Double Status Credits Offer (Book 20-26 Feb 2020; Fly: 28 Feb 2020-14 Feb 2021)

[wannabe_wp]

Why don't you just wait and see? Either you fly as planned, the airline cancels your flight or you can reschedule a couple of days before. No need to act this far out.

Simply because a travel credit is on offer now. If I wait until may to rebook I will be penalised (unless they offer the same deal again). The issue isn’t if the flight will be canceled or not. I realise if it is canceled I’ll get my money back. The issue is 14 days self-isolation on return to Australia. Not sure the answer to authorities I did a status run and didn’t leave the airport will slide.

Post automatically merged: Mar 15, 2020

Late May? Too far away to worry about.

Glass half full?

Not if I don’t want to pay cancelation or change fees what are being waived, what I mentioned earlier.

 

[justinbrett]

Not if I don’t want to pay cancelation or change fees what are being waived, what I mentioned earlier.

Oh, I see they have time limited this to 31 March. How stupid - I don't think other airlines are doing that. No wonder their call centres are swamped.

 

[wannabe_wp]

Oh, I see they have time limited this to 31 March. How stupid - I don't think other airlines are doing that. No wonder their call centres are swamped.

Agree. Lots of anger on social media. Not flexible at all. Basically only a week to make up your mind. Haven’t seen any other major airlines be so stingy.

 

[amaroo]

Late May? Too far away to worry about.

No

 

[Mattg]

Agree. Lots of anger on social media. Not flexible at all. Basically only a week to make up your mind. Haven’t seen any other major airlines be so stingy.

FWIW, I had to throw away two TAP Portugal tickets because their policy only allows free changes (a) if your original flight departs in more than 21 days, (b) you booked after 8 March, and (c) you didn't book a discount fare.

 

[RichardMEL]

QF ought to give DSCs for those trips booked and paid under promo, without requiring pax to fly under these exceptional circumstance

I would agree to this if the customer did not request credit/refund for the $$$ spent.

 

[Matt_01]

Simply because a travel credit is on offer now. If I wait until may to rebook I will be penalised (unless they offer the same deal again). The issue isn’t if the flight will be canceled or not. I realise if it is canceled I’ll get my money back. The issue is 14 days self-isolation on return to Australia. Not sure the answer to authorities I did a status run and didn’t leave the airport will slide.

Do you realise that a QF travel credit is actually a voucher, the PNR, the original booking condition be it DSC, DP, 50% SC or any other offer available at the time of creation and the value will all remain intact. What QF is offering at the moment is for you create a voucher that will also waive change fees. These are the conditions that you need to accept for the voucher and it is the last point you should be interested in. In my reading that is your original travel date not some date in future. DSC should apply provided you fly before the cutoff date in Feb 21.

 

[Port Power]

Do you realise that a QF travel credit is actually a voucher, the PNR, the original booking condition be it DSC, DP, 50% SC or any other offer available at the time of creation and the value will all remain intact. What QF is offering at the moment is for you create a voucher that will also waive change fees. These are the conditions that you need to accept for the voucher and it is the last point you should be interested in. In my reading that is your original travel date not some date in future. DSC should apply provided you fly before the cutoff date in Feb 21.

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Blast! The call centre lady didn’t mention multi city not being applicable. That’s what I intended using it on. Will have to use it to rebook 2021 replacement of next week’s cancelled flight. I did confirm that flights have to be booked by July this year (July was date of original booking), but flights themselves don’t have to be within twelve months of original booking date.

 

[wannabe_wp]

Do you realise that a QF travel credit is actually a voucher, the PNR, the original booking condition be it DSC, DP, 50% SC or any other offer available at the time of creation and the value will all remain intact. What QF is offering at the moment is for you create a voucher that will also waive change fees. These are the conditions that you need to accept for the voucher and it is the last point you should be interested in. In my reading that is your original travel date not some date in future. DSC should apply provided you fly before the cutoff date in Feb 21.

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Very informative. Thank you.

 

[Matt_01]

Blast! The call centre lady didn’t mention multi city not being applicable. That’s what I intended using it on. Will have to use it to rebook 2021 replacement of next week’s cancelled flight. I did confirm that flights have to be booked by July this year (July was date of original booking), but flights themselves don’t have to be within twelve months.

Don't worry about the multi city thing, they just cannot be booked online, you need to call QF to get this done.

 

[Port Power]

Don't worry about the multi city thing, they just cannot be booked online, you need to call QF to get this done.

Thank you.

 

[JohnK]

Not to mention corona virus developments overnight will probably need me to cancel some of the bookings made last night...

Looking even worse now with planned cuts to international services by 90%. Going to be hard maintaining status by end of May.

 

[NickCorr]

Don't worry about the multi city thing, they just cannot be booked online, you need to call QF to get this done.

So glad you said that!!
So we just need to wait for the current load to work though the system, then give them a call? Were looking at rebooking to UK and Singapore on the way home for November so fingers crossed for that..

 

[The man with no name]

Looking even worse now with planned cuts to international services by 90%. Going to be hard maintaining status by end of May.

There going to be massive numbers of QFF members who will crash down another level due to the crisis. Qantas are not stupid, well not entirely anyway. I'm anticipating some measure will be put in place to allow loyal customers to retain their benefits. If I had to guess I'd say they'll move out the date of our membership year out by however many months the disruptions last.

 

[wannabeinvestmentbanker]

Have extensions already provided at airlines afforded benefits across alliances or just to the home airline. I.e. if extended by 6 months does that afford same tier privilege across the OW network? If yes, it seems some alliance level cooperation would be beneficial rather than unilateral action. It would also be challenging to implement as membership cards would not be valid proof of status which are still relied upon in some instances.

 

[GoldCanyon340]

Qantas are not stupid, well not entirely anyway. I'm anticipating some measure will be put in place to allow loyal customers to retain their benefits. If I had to guess I'd say they'll move out the date of our membership year out by however many months the disruptions last.

QF is not stupid at all, it is the most professional company I've ever worked at. I guarantee there is an army of staff wargaming status extensions and alternatives.

 

[Tropic]

army of staff wargaming status extensions

If only...

 

[PineappleSkip]

Got an email a few hours ago from PGR (Rydges etc), who work status off a rolling 12 months’ points, about extending status benefits

We know that earning Priority Guest Rewards points and Status is an important way we show appreciation for your loyalty. If the restrictions on travel are limiting your ability to stay and earn with us then please be assured that we will pause expiration of points scheduled between now and 30 June 2020. Obviously there will be a flow-on effect to the earning of tier status next year and we will share the details of how we intend to account for pause on expiry as soon as we can announce the specifics.

First so far, be nice to see more. Requalified on QFF for next year, but expecting a pretty lean year next for earnings. And not much money to invest in earnings either.

cheers skip

 

[Port Power]

Perhaps the airlines and hotels will look at the number of confirmed and paid-in-full bookings in our accounts that have had to be very recently cancelled and let us retain status on the proposed status credits we would have earned?

 

[mviy]

Perhaps the airlines and hotels will look at the number of confirmed and paid-in-full bookings in our accounts that have had to be very recently cancelled and let us retain status on the proposed status credits we would have earned?

That sounds like a time consuming approach that would require a lot of manual work. I think something that applies to everyone is more likely, but we’ll see.