Heads up about program changes

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That's the most important point. Qantas clearly don't want to maintain our relationship for the money I spend. Fortunately, there are other airlines that do want my money.

I could not agree more. :(

Defining a frequent flyer is a difficult thing, but in my view the genuine frequent flyers here are those doing the hard yards....the weekly commuters. I could not do this and these guys deserve platinum status in my view.
 
I'm WP, on my last trip I booked all QF flight numbers through the Qantas website, of the 4 international sectors, I was on Qantas metal once. I was upgraded to business on one sector (not the Qantas one), was personally greeted by the CSM on all non Qantas flights and was given fast track through Dubai for both transits. My bag at Frankfurt was one of the first off, on a carousel which was dedicated to high priority luggage only.

On the sector that was on Qantas, no formal greeting, no extra goodies, in fact from what I could see in my area of economy, no freebies were given out at all, no eye shades, socks etc.

In other words, no shadow, no business class wines, no business class drinks, no business class amenity kits, no business class headphones, no business class PJs, and no extra attention from any crew member, senior nor junior.

I had to ask for an 'express lane' arrivals card and I had to wait for it, which meant I was the last off on the top deck.

I would like to hear from any WP's that have had the sort of treatment you seem to think happens to WP's.

I do realise that this next part isn't entirely the fault of Qantas, but my bag was one of the last off at Melbourne along with another dissatisfied person with 'first class' and 'priority' tags on their luggage, this I must admit meant asking for and getting an 'express card' was a waste of time.

Qantas has my money, even if it wasn't a huge amount, I don't know how their relationship works with Emirates, how they split any presumed profit.

My experience last October wasn't a great deal different, except I was a 'gold' then and I didn't get an upgrade, but I did get an amenities pack, along with everyone else in my area on the Qantas sector. Personal greetings from Emirates staff, nothing special from Qantas.

Previously I would have preferred Qantas metal and would have flown them to Frankfurt, but it makes it hard to justify flying them if they don't fly to the destinations I want and don't seem to appreciate my custom.

My experience over the past 12-18 months has been EXACTLY as you described, except that in addition to the ignoring you experienced on QF metal, I did put in a request for upgrade using points, and of course it did not come through... and I have been op-upped on EK, on average, once every 4-5 flights.
 
As a WP1 and more than 6 flights on EK 0 opups and O recognition. Not even a priority landing card as they are reserved for important customers and as advised by the crew I wasn't one !!!!!!!
Oh and I have done both J and F flights previously on EK with QF flight number as a wp and as a WP1 and have to say when in J or F recognition was what was expected yet when flying Y they just didn't care or value my status
 
Oh and on one flight I advised the crew that I was Platinum 1 and they asked does that mean you don't fly much??? And yes when I explained P1 they were surprised that they hadn't been told P1 was a Loyal QF valued customer
 
The only thing that actually matter is what QF "thinks".

I have had my little "joke" with johnk. (One can't complain about members utilising JASA's and discussing it when the use of low cost fares achieves the same result.)

Whatever means people use to achieve status it has to be within the rules laid down by QF. I don't distinguish between F, J or Y. QF decides whether it works for them or not. We decide whether that works for us and spend or not and spend accordingly.

I'm a MASA P1,this year (I have been a fully paid up P1 previously) but in the last 12 months I have spent $40k with QF. :shock: The changes to MASA's, which I think probably are right for QF, will result in 75% of my spend going away from QF. I have no idea what expenditure is good or bad for QF so assume that they no longer want me as a customer. :(


you are a very wise man
 
Not sure why you feel the need to ask rhetorical questions at me, that repeat my position.
Given you told me just yesterday I was flat out wrong, I doubt that I am simply restating your opinion. I haven't changed my position since yesterday, I guess maybe you have.
 
Given you told me just yesterday I was flat out wrong, I doubt that I am simply restating your opinion. I haven't changed my position since yesterday, I guess maybe you have.

What you're find is your comment that agrees with me is about a different matter to your wrong comment. It is fairly simple to understand that you can be right about one issue but wrong about another. Revenue being more important than profit does not mean masa didn't bring in revenue. Anyway, there really is nothing further to say, is there?
 
What you're find is your comment that agrees with me is about a different matter to your wrong comment. It is fairly simple to understand that you can be right about one issue but wrong about another. Revenue being more important than profit does not mean masa didn't bring in revenue. Anyway, there really is nothing further to say, is there?
I don't say it doesn't bring in revenue. I say it doesn't bring in sufficient revenue for Qantas to want to offer them, and a repricing to an acceptable level would make them, as you say of the other ASA (aka point + pay), ludicrously priced. That has been my position all along.
 
Take a step back and think about it. If you were the CEO of QF what would you want? Medhead as a WP flying 50 weeks a year in discount Y or Medhead flying 50 weeks a year with VA?

I reckon I'd settle for the revenue and give him lounge access and the odd beer to keep his business.
 
Take a step back and think about it. If you were the CEO of QF what would you want? Medhead as a WP flying 50 weeks a year in discount Y or Medhead flying 50 weeks a year with VA?

I reckon I'd settle for the revenue and give him lounge access and the odd beer to keep his business.

wouldn't i rather have smaller planes, with convertible seating, and dedicating more of the plane to business class and having fewer economy seats?

the old TAA and Ansett triple economy units which could be converted to a double First class (now business) were pretty good in that respect. A 727 could go out with 8 or 9 rows of F class. Wouldn't that be a good solution for 737s? With just a few economy seats down the back, bringing in higher prices?
 
Take a step back and think about it. If you were the CEO of QF what would you want? Medhead as a WP flying 50 weeks a year in discount Y or Medhead flying 50 weeks a year with VA?
Qantas would prefer him on discount whY, rather than on a mASA...The intrigiung thing is 100 discount Y trips MEL-SYD (50 return) is more rewarding than 1 F to LHR, and probably cost the same. Just one of those anomolies.
 
Well I have taken the Qantas changes to heart and have moved to BA. QF status is virtually worthless in the UK with these changes (and wasn't worth much before anyway).
I'm now the equivalent to QF Silver with BA and climbing the ranks quickly.
 
Well I have taken the Qantas changes to heart and have moved to BA. QF status is virtually worthless in the UK with these changes (and wasn't worth much before anyway).
I'm now the equivalent to QF Silver with BA and climbing the ranks quickly.

Good call! Out of interest - are you LTG ?
 
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The alternative argument about high revenue fares is missing a major point. If QF works prefer non-status high fare passengers, they still need to provide all those benefits to them. Lounges, priority queues etc. So why not share that cost amongst the additional revenue earned?
 
Great to see an advocate for the return of 734s to the fleet. Let's do a straw poll: has anyone in recent memory seen a 734 with more than 3 rows of business?

Qantas would prefer him on discount whY, rather than on a mASA...The intrigiung thing is 100 discount Y trips MEL-SYD (50 return) is more rewarding than 1 F to LHR, and probably cost the same. Just one of those anomolies.

Firstly I don't fly mel SYD, that is a route someone else raised. Secondly, your opinion about masa is wrong as I've already stated, based on a number of reasons most of which I have also presented. The majority of the masa I've used have returned greater revenue to Qantas (on conservative estimates) per SC than discount economy flights.
 
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Great to see an advocate for the return of 734s to the fleet. Let's do a straw poll: has anyone in recent memory seen a 734 with more than 3 rows of business?



Firstly I don't fly mel SYD, that is a route someone else raised. Secondly, your opinion about masa is wrong as I've already stated, based on a number of reasons most of which I have also presented.

I flew a BA 734 RAK-LGW tonight and it had 9 rows of Club Europe ;)
 
Great to see an advocate for the return of 734s to the fleet. Let's do a straw poll: has anyone in recent memory seen a 734 with more than 3 rows of business? ...
Yes, last year out of CBR - I was in row 6 ... front row of economy.
 
but there are convertible seats and convertible seats.

the old three-to-two units TAA and Ansett had back in the 80s/90s were really comfortable. The current 737 QF offering not so much :(
 
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