Hey Qantas, why is it that ....?

[drewbles]

Why is it that an I-phone mobile check in does not recognise that my account number, PIN and mobile phone are numbers, and offer me the easier to use numbers only keypad instead of the full keyboard. (Virgin seem to be able to!)

It's because whoever designed the iPhone app did not do a very good job of it. It's easy enough to select numeric only for certain field entries.

QF IT doing what it does best

 

[drewbles]

I also go this email to win flights to London and attend the iTunes Festival flying in PE.

What caught my attention was 'maximum notional value of 2 return PE flights to London' = $6032. WTF???? Really???? QF, when have you ever charged $3016 per person to fly PE to London? The fare is more normally over $6k per person. The cheapest I have ever seen it is $4300. Where do you get your valuations done?

Probably base fare, excluding fuel fines, fees, taxes, surcharges and credit card charge?

 

[drewbles]

I actually sent feedback on this, the snack service CBR-MEL one night was just a cookie, yes just a cookie handed out by itself!

That's all I got in F on a 3 1/2 hour AA flight. Be thankful for your cookie

Seriously though, it's only 60 miles more than LAX-LAS. I mentioned yesterday to an AA F FA that QF serve a meal on the flight in J and she was gobsmacked. It's 40 odd minutes, surely people can cope with just a drink (even around dinner time, and i'm not concerned about what QF 'used' to do, just saying it seems overkill for such a short flight; people seem to expect a meal just because they're in a pressurised metal tube zooming through the sky).

 

[drewbles]

don't worry.... it's hardly ever first!!!

! Your flight from Dubai to Sydney will be in Economy

That's how it works, non?

 

[elbarto]

Why is it that I can't select seats on Qantaslink flights?

 

[suparockin]

Why is it when I take your kind offer to take an earlier flight not only am I not catered for in J but my flight is delayed do I get home later than I would have with my original flight

 

[Pushka]

Why is it that when I search for flights but not logged in, then I want to see if any classic seats are available, so I select that option; I'm then directed to the log in page (appropriate) which I do, and then instead of going back to the search of flights I'm redirected to my account page and all searches are gone. (I know, I should log in first...)

 

[marki]

Why is it that I can't select seats on Qantaslink flights?

This really pisses me off really

Language too much

Sorry

 

[docjames]

Why do you keep emailing me offers they day after I've just booked something (and thus either the bookings don't qualify and/or I have no more bookings required so can't qualify for the offers)?

 

[DrA]

Why is it that the iPhone app is telling me I'm not eligible for OLCI when it's a flight itinerary I've taken multiple times before and had no issue using OLCI? Not even in an exit row - so that can't be it.

 

[bismarck]

Why is it that the iPhone app is telling me I'm not eligible for OLCI when it's a flight itinerary I've taken multiple times before and had no issue using OLCI? Not even in an exit row - so that can't be it.

Upgrade?

 

[serfty]

That's all I got in F on a 3 1/2 hour AA flight. Be thankful for your cookie
...).

Presumably that was either in coach class or a red eye.

 

[DrA]

Upgrade?

Hilarious

Whoever's manning the Qantas twitter account today tells me that it's a new enhancement for the iPhone app. They're working on it. Meh.

 

[Archphoto]

Why is is that your iPhone app, doesn't list BKK as a city to book a flight from???? Last time I checked, the plane I flew back to AU on had a red tail with a huge white kangaroo on it!!!!

Are you trying to tell us something rather subtly perhaps?

 

[Aussie_flyer]

Why is is that your iPhone app, doesn't list BKK as a city to book a flight from???? Last time I checked, the plane I flew back to AU on had a red tail with a huge white kangaroo on it!!!!

Are you trying to tell us something rather subtly perhaps?

maybe because they don't allow online booking from BKK without visiting the bloody ticket office in BANGKOK. Absurd

 

[Archphoto]

But you can book online - just (stupidly!!!!) need to go to the office to pay; can't they integrate the same warning on the app???
Either way - you're correct; it's the 21stC and those of us living in BKK (and a few other places) are still living in the 17thC. . . . . .(at least according to QF).

Sheesh! Get with it QF - it's really not that hard.

 

[Mattg]

Hey Qantas, why is it that you keep raising fares on flights from CBR?

 

[drewbles]

Hey Qantas, why is it that you keep raising fares on flights from CBR?

Have you possibly looked at another airline to see how the prices are, and also look at it 6-12 months out?

Air fares to/from CBR are always going to be more around parliament sitting as well. Supply and demand here, I don't think QF are raising the prices constantly.

 

[Ansett]

That annoys me too, but if it helps subsidise the service a bit I'll live with it.

Why is it they can't regularly change the episodes they screen for TV series? I was on my third Qf9/Qf10 run since July last weekend (well the QF9 bit anyway) and I've just about watched all the interesting drama TV eps.

I agree I find the lack of regular change to be most frustrating , Wish QF would change more often Grrrrrrrr

 

[Mal]

I agree I find the lack of regular change to be most frustrating , Wish QF would change more often Grrrrrrrr

I was on a BA flight recently where they were showing main screen entertainment. Anyway the flight was due to land and they had to kill the TV show (friends or some similar trash). FA said 'you can watch the ending next time you fly'. And yes... How true it is!