Thanks Red Roo, good to know someone cares
I have a 'Qantas why is it...' Today I booked a return trip to London in J class for work at end of Sept, then sought to secure an Award booking for partner in Business Melb to London with a purchase of an economy ticket for the return. Called Plat FF, was told request was sent off and then declined by system, then reviewed by 'Analyst' answer still no. Partner had to now purchase economy tix both ways. So why is it that I can't use my points to secure an award seat? Awkward me sitting upstairs with partner downstairs! Second choice would be to secure an upgrade. That's not available either! What's the point of having points, and status if you can't use them??