Hotel Promotions Hilton Honors Promotions

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All upgrades are granted on a space-available basis for the entire stay, as determined at the time of check-in. Preferred rooms are identified by each individual property and may vary within each brand. Upgrades may include the next-best available room from the room type booked, rooms with desirable views, corner rooms, rooms on high floors, rooms with special amenities, or rooms on Executive Floors, as identified by each property. Upgrades exclude executive suites, villas and specialty accommodations (which may include, but not limited to, "Vista" and "Villa" accommodation types), subject to the discretion of the hotel. Upgrades will be given only for one room for the member, regardless of additional rooms the member may have purchased at or after the time of booking.

So it looks like they are offering this promo for non gold/diamond members? or are they thinking about removing this benefit from gold/diamond members and doing this instead...?
 
Re: HHonors Promotions Amex up to 20% Off

AMEX CARD ONLY

Hilton Hotel Deals


Book between 1 June to 31 July 207 to enjoy 15% off your stays at all hotels and resorts within the Hilton portfolio across Australia, New Zealand, Fiji, New Caledonia and French Polynesia!
Exclusively for American Express Cardmembers

What’s more, save a further 5% on your hotel booking, if you’re a Hilton Honors member.

Promotion is valid for stays between 6 June 2017 and 31 January 2018


Anyone had successful points/stay credited for this promo? I had a stay in late June @ Hilton Brisbane and over 4 weeks on, I am still battling with Hilton for the points to be credited. I keep on getting the scripted message from the HiltonHonors Customer Care that my booking was made via a third party booking site and pointed me towards the usual T&Cs. Just interested to know if I'm the only one
 
Re: HHonors Promotions Amex up to 20% Off

Anyone had successful points/stay credited for this promo? I had a stay in late June @ Hilton Brisbane and over 4 weeks on, I am still battling with Hilton for the points to be credited. I keep on getting the scripted message from the HiltonHonors Customer Care that my booking was made via a third party booking site and pointed me towards the usual T&Cs. Just interested to know if I'm the only one

You are not. I did not get points or a stay credited (2 rooms HSYD) and have given up. After the first email they said they do not credit for sites like Expedia and gave me 2,000 points to shut me up. After the second email they said "Sorry, we note that you did receive this rate through the Hilton site but it is not eligible. Here is another 3,000 points". The next email just was blunt and I gave up after that. Probably should have got at least another 5000 points had they honoured this. I can't see anything in the T&C's to say that you do not receive points. Mind you, my stay (1 room HSYD) two weeks before this using the exact same method, received full points.
 
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Re: HHonors Promotions Amex up to 20% Off

Anyone had successful points/stay credited for this promo? I had a stay in late June @ Hilton Brisbane and over 4 weeks on, I am still battling with Hilton for the points to be credited. I keep on getting the scripted message from the HiltonHonors Customer Care that my booking was made via a third party booking site and pointed me towards the usual T&Cs. Just interested to know if I'm the only one

No problem with points posting from my stay at the Hilton Auckland.
 
Re: HHonors Promotions Amex up to 20% Off

You are not. I did not get points or a stay credited (2 rooms HSYD) and have given up. After the first email they said they do not credit for sites like Expedia and gave me 2,000 points to shut me up. After the second email they said "Sorry, we note that you did receive this rate through the Hilton site but it is not eligible. Here is another 3,000 points". The next email just was blunt and I gave up after that. Probably should have got at least another 5000 points had they honoured this. I can't see anything in the T&C's to say that you do not receive points. Mind you, my stay (1 room HSYD) two weeks before this using the exact same method, received full points.

Thanks earlyriser. I am now up to correspondence number 6 with Hilton and was also insulted by a 1200 points as good will to shut me up which infuriated me even more ... The saga continues and I'm not giving up this easy even if it's only a one night stay.
 
Re: HHonors Promotions Amex up to 20% Off

Thanks earlyriser. I am now up to correspondence number 6 with Hilton and was also insulted by a 1200 points as good will to shut me up which infuriated me even more ... The saga continues and I'm not giving up this easy even if it's only a one night stay.
NP. Keep us updated. I had another issue at the same time I was emailing them RE this one where 100K points disappeared into thin air between Hilton and Virgin. Thankfully, that issue was resolved, contributing to me letting this one go. I have no chance of hitting Diamond this year but may come close next year so would rather stay in their good books as best I can. ;)
 

Plus for diamond members ...

Hey Diamond member! Not only will you earn Double Points on every stay,
but you'll also enjoy 10,000 Points for every 10 Nights (up to 50,000 Points)
from September 1 through December 31, 2017.*

Plus, save up to 20% on Labor Day travel in the U.S., Canada, Latin America
and the Caribbean.**
Hurry, the sale ends Friday!
 
Note that you need 10 nights, not stays to get 10K bonus, in case some of your stays are more then one night.

Yep, which means I'll have 15 ... I wonder if 10k is worth an extra 5 cheapy nights somewhere? I must admit, I preferred the triple point diamond bonus of last offer!
 
Yep, which means I'll have 15 ... I wonder if 10k is worth an extra 5 cheapy nights somewhere?

Not unless you actually need to stay in a hotel. Will most likely be cheaper for you to buy points during one of their sale promos than spending money for 5 nights.
 
Are the triple points meant to come through on a stay by stay basis? I see double points coded as HH2 GET MORE PROMOTION but I haven't seen triple points for any of my stays in the period

That is HH triple points. Your original base points + two times that!
 
Re: HHonors Promotions Amex up to 20% Off

Thanks earlyriser. I am now up to correspondence number 6 with Hilton and was also insulted by a 1200 points as good will to shut me up which infuriated me even more ... The saga continues and I'm not giving up this easy even if it's only a one night stay.
Finally resolved after a desperate move of including the GM onto my constant emails to HHonors. Apparently the code was not setup properly on their system
 
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