That was how Velocity "knew" my request was "actioned" on the first call as it was now missing from my account.
simongr posting incorrectly in another thread said:OK - you guys do know from reading my Trip Reports that I have OCD don't you
So a call back to Virgin today with [not the same as insert name here] and was advised that after a 48 hour turnaround it should be effective after 10 business days - which is today. SO "you will have nothing to worry about for your booking next week" and the welcome pack for HHonors should be 21 business days.
I should get an email tonight/tomorrow - if I don't get the email or status update on the HHonors website it will be back on the phone...
I was told by [not the same as insert name here] that [insert name here] had escalated to someone - so at last there was a note and a record of the benefit.
[not the same as insert name here] was certainly clearer on the process - perhaps reflecting some update on Virgin's side to document the process for their people.
Updates tomorrow or perhaps I am not sure yet...
I posted that in another thread yesterday rather than in here. Sadly when I check HHonors this morning - so sign of a change in status...
I got my IHG phone call confirming that my account has now been upgraded to Elite Platinum.
Cool. Looks like I applied about a week after you. My first stay is a week from now, so fingers crossed my status comes through by then...I got my IHG phone call confirming that my account has now been upgraded to Elite Platinum. I logged into my account and double checked, I can confirm I am elite platinum now. Now i have to book some room, looking at Candlewood suites, anyone have any experience with this particular hotel chain?
The major benefit is a higher points earn which can be used towards free stays
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I have just logged onto velocity and now under "my benefits" nothing is listed except the flight upgrades and lounge access. Is this normal or have they removed the other benefits? I am platinum and have already selected the hotel and car partners but thought they should still be listed there. :?: