**Insert Month here** Coles status credits Late?

Similar thing happened to me, I opened the app and it showed a higher balance for about a second, then bounced back down to the previous balance!

I'm wondering if what you have there is a bug on the latest app update. Mine is beghaving strangely in other ways. Can you check it on the Velocity web site? They might show up there.
 
Mine haven’t…

Nor me - or the wife....

Daughters points from flight 3 days ago also not posted and I still have the problem where most of my points are unavailable to use.

Getting annoying...
 
The work experience kid pushed my Nov SCs through overnight it seems.
 
The work experience kid pushed my Nov SCs through overnight it seems.
The work experience kid must be earning a lot of overtime. I hope he / she starts posting the December SCs soon. :D
 
6 Status credits for Nov 22 arrived this morning. :)
 
Nothing here - however I can now book using my points again!

One step forward etc...
 
The work experience kid giveth, and the work experience kid taketh away. Mine have disappeared overnight…

It could be a buggy issue with the Velocity App? Might be worth checking the Virgin app as well.....?
 
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It could be a buggy issue with the Velocity App? Might be worth checking the Virgin app as well.....?
I find the VA app takes a couple of refreshes to update fully at the best of times. Click through to points activity history and drag down to force a refresh…
 
Ooooh - spoke to soon - 9 SC's have just appeared...

I must have had a bad shopping month!

2 steps forward!

Of course they posted whilst I had swapped the wife out to grab the daughters points for her recent flight....so I missed out on those points!

Win some - loose some I guess - teach me to be greedy!

Of course had the daughters points posted on the day of the flight the wife would be back in and I would have had both sets.

Wonder how that discussion would go down with the the call centre?
 
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Interestingly I seem to have had only 1 SC credit (edit: for November) though I was expecting 2.

Unlikely to retain VA gold anyway but do keep an eye out if you think you're due more.
 
No SCs yet either but the intern may be doing it in alphabetical order…
 
I received 2 sometime in the past 12 hours. I guess it's right. November was a quiet month on the Coles front for me.
 

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