Jetstar Delays/Cancellations

JQ2 from HNL is set to arrive in MEL on Monday 17 October at around 1716 hours, 96 minutes late. Aircraft is B788 VH-VKK.

It looks to be forming the 1845 hours from MEL to DPS, JQ35 that should be able to depart on time if all goes well.
 
At one stage some AFF members suggested that JQ had a tech crew shortage and that this route was the one selected for compulsory flight frequency reduction - but that begs the question, why still advertise (and presumably sell seats on) such flights so close to the scheduled departure date?

Jetstar are still experiencing high numbers of sick leave within the pilot groups as well as their cabin crew, although with cabin crew, a lot of them are casual so they can say 'get stuffed' and not work that day. With most cancellations on the day or day before it has absolutely nothing to do with minimal loads and all got to do with operational factors, such as aircraft movements, crew patterns and other things. So of it comes down to crew sickness easier to cancel 1 or 2 flights that day, instead of 4-5 sectors some staff do in the one day.
 
Thank you TheInsider.

Tech crew take time to recruit and train: why is there a high incidence of sick leave? At my workplace, few appear to have had a virus during winter or early spring. Pardon me asking, but are you implying that some tech crew want more days off and take some 'sickies' in the time honoured Australian tradition?

Is it possible for more standby tech (and cabin) crews to be rostered (noting that an esteemed contributor who works for a non-JQ airline commented that such tech crew are often not based at the airport, but have to be there if called in within say a couple of hours)?

If casual cabin crew are declining to work on day X, why not transfer some - the ones with better attendance records - to part time and hence improve the availability of labour?

Aircraft movements as a reason can only mean that JQ is experiencing failures that in turn would affect other flights apart from the return MEL - PER rotation as a transcontinental return trip (allowing turnaround time) occupies 9 - 10 hours (roughly) of a day.

All very interesting but surely JQ has data on crew availability and can be a bit more honest with travellers and cancel these flights well in advance rather than maintaining some sort of a charade that the flights will run when JQ knows jolly well there's an excellent chance they will be cancelled.

How would JQ executives or management feel if they were doing something special on they or their spouse's birthday and all of a sudden the arranger or go-between cancelled am day before, or early morning on the date of the special event? That's the closest I can get to what JQ is doing to individuals' travel plans.

Most of us accept that in any transport business - air, rail, ferries, road coaches - occasional cancellations occur, as no equipment or rollingstock can be guaranteed against failure, even on the day of travel - but to cancel the same flight day in, day out tells us that there is a systemic problem.

Not a good look for JQ, which was recently in the media for declining not just to carry a lady who had shingles (and who was honest enough to disclose this non communicable disease) but declining to pay her extra A$595 hotel bill that she incurred when the JQ captain refused to let her stay on board and be carried to her destination.
 
After a recent good run, it seems the MEL-PER route has returned to its old habits with the JQ972 8.00am flight across to the west (and the return journey JQ977) having been cancelled at least the past four days. All well and good if you're on a sector where there's a flight every hour or so and you are easily accommodated (however inconveniently) later on that day. However, there are two JQ flights per day at most on this route, with a wait of 15 hours until the next one - departing 10.50pm and arriving the wee hours after midnight into Perth. Not the ideal situation if you've planned an interstate weekend away.

As discussed quite frequently before (with Melburnian1 trying to get to the crux of this matter) - (a) how much notice do the PAX get of any change in schedule? (they are selling seats on these flights seemingly up until the day before) and (b) are you simply scheduled on this later JQ flight or scattered amongst the QF flights throughout the day? One can't imagine only two half-filled JQ flights being combined, so there must be a QF involvement here. Are these then prioritized according to QF status or JQ Max/Bundle ticket holders ? One may play the devil's advocate and say if they were guaranteed a QF flight and were given sufficient notice, you'd purposely buy a JQ ticket at a cheaper price and sit back, waiting for your "last minute cancellation" and told to hightail it over to T1 instead of T4 and head on up to the Qantas Lounge.

I know Melburnian1 has suggested in the past that, in fact, it may be the Qantas loads which are down on the day and, rather than disrupt those business & higher-fare paying passengers, it is a better business decision to change the plans of the mere Jetstar flyer. It would definitely be good to hear of any first-hand experience with this - I know nobody here seems to admit to being a Jetstar patron, but perhaps one or two are willing to come out from the shadows and give us some details.

Jq is not the only one the cancel a flight at the last minute. The other culprits have a red tail markings.
Not only are the domestic flights cancelled but stories abound of international flights being cancelled by same actors causing overseas holidays to be truncated from 1 week to 2 days.
The benefit to the airline is that same passengers don't really have a choice with their competitors because fares by that time are highly priced flex fares.
Captive passengers who can't travel with competitor, airline contains their costs, and they keep the $$ from many of these passengers (at least those who don't cancel and demand a refund which then takes weeks).

The airlines will always act in their own best interests.
 
Jq is not the only one the cancel a flight at the last minute. The other culprits have a red tail markings...The airlines will always act in their own best interests.

Quickstatus, all correct, but in this case we are trying to establish why JQ cancels the same MEL - PER - MEL flights.

Why for instance does it not sometimes cancel other longer distance flights?
 
I see your point.

[Speculation]

A 4 day in a row cancellation of the same flight is unusual.

The aircrafts that operates JQ972 (an A320 service) seem to come from different points of the compass from DRW, HBA, MCY, SYD, AKL mostly the evening before or overnight. So there is no discernible pattern. I don't think there have been cancellations of the incoming flights into MEL either. Which leads me to speculate that its not a shortage of A320 metal.

Bad weather?, natural events?: transcontinental flights were occurring elsewhere. There are no volcanoes on the Australian continent.

It would be terribly unlucky for 4 separate unrelated aircraft going "tech" on consecutive days - so we could discount that possibility

A crewing issue? - perhaps as suggested several posts above. Flight crew would tend to fly if not unwell -that is their passion. In fact it is suggested that pilots will crew an aircraft even if they had to pay to fly. Cabin crew on the other hand (with the greatest respect) maybe not especially if some are casual. What was in MEL on the weekend of the 14-17th Oct?. This is discounted somewhat by the consistent operation of the overnight JQ to PER.

The last possibility is loadings (specific for that route). I an unable to discount the dynamic (AKA last minute) load shedding theory.


[/Speculation]
 
Tuesday 18 October has JQ517, the 1400 hours from SYD down to MEL that took off at 1438 arriving at around 1606, 31 minutes late. A321 VH-VWW is the aircraft.

Northbound JQ444 (1350 hours MEL to OOL) was airborne at 1458; arrival should be an hour behind at 1550. Aircraft is A321 VH-VWZ.
 
Also on Tuesday 18 October, JQ465 (1430 hours mid afternoon flight from BNK down to MEL) has been badly delayed with takeoff at 1651. MEL at gate arrival should be at around 1854, 129 minutes late with plane A320 VH-VFH.

JQ778 (the 1730 MEL - ADL) took off at 1836 hours with its arrival estimated as 1919, 59 minutes behind the schedule. A320 VH-VQC is the operating aircraft.

The 1640 hours SYD to CNS, JQ956 is running about 42 minutes late with suggested arrival at 1932; aircraft is VH-VQR, another A320.

JQ44 (B788 VH-VKB), the 1445 hours mid afternoon flight from DPS to MEL was not in the sky until 1652 this afternoon, so arrival should be at approximately 0039 on Wednesday 19 October instead of 2310 on Tuesday evening.

The flight from MEL to CNS scheduled to depart at 1920 took off at 2004. JQ948 (A320 VH-VFJ) should arrive at around 2214 instead of 2140 hours.
 
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JQ43 (B788 VH-VKH), the Wednesday 19 October 1015 MEL - DPS did not take off until mid afternoon, at 1504.

It is therefore not predicted to arrive until 1755, 275 minutes tardy compared with the timetabled 1315 hours arrival. A tiring night awaits for JQ44 travellers, as that flight is unlikely to arrive back in MEL until what Google statesis 0140 on Thursday 20 but which could be later.

The 1245 hours SYD to ADL, JQ766 - not a flight with a great record for timeliness - took off at 1452, about two hours late bearing in mind the usual 20 minute allowance for taxiing.

It should arrive at around 1624, 119 minutes late with aircraft A320 VH-VGV. JQ779, the 1505 hours ADL to MEL is therefore forecaast to depart at 1700, 115 minutes delayed. Then JQ778, th 1730 hours timetabled from MEL across to ADL should depart at 1925, also 115 minutes tardy. If load factors are good, that is a minimum of 450 passengers affected by one aircraft's rotations being delayed.

JQ569, the 1615 hours arrival in ME ex BNE has been cancelled, as has JQ570, the 1730 hours MEL - BNE.

JQ173, the just after midnight 0015 hours MEL - CHC on Thursday 20 October should instead depart at 0100.
 
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Also on 19 October, JQ465, the 1740 hours from BNK down to MEL took off at 1819, so arrival should be roughly 2026, 41 minutes behind the eight ball. Plane is A320 VH-VQU.
 
Redeye JQ677 from DRW to MEL on Thursday 20 October is arriving at 0803, 43 minutes behind schedule with A320 VH-VGV.

JQ705 (the 0830 hours MEL - HBA) took off at 0907. Arrival is forecast for 1018, 33 minutes late with A320 VH-VQE the aircraft.
 
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In further on Thursday 20 October, JQ515, the 1345 hours from SYD to MEL was still taxiing at 1433, so is expected to arrive at approximately 1600 hours, 40 minutes late. Aircraft is A320 VH-VQJ.

The 1420 hours from NTL down to MEL, JQ477, took off at 1501 so is arriving at around 1633, 33 minutes late. VH-VQE is the usual A320. Passengers for JQ739, the 1640 hours MEL - LST can expect a pushback at about 1700 - 1705 which is a bit later than the Melbourne Airport website asserts.
 
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Friday 21 October has JQ774, the 0830 hours MEL to ADL not having been airborne until 0909. Arrival of A320 VH-VFD is suggested as 36 minutes behind schedule at 0956.

JQ11, the 0825 MEL - OOL (initial sector) operated by B788 VH-VKG took off at 0932, meaning likely arrival at around 1032, 62 minutes late. As it is then timetabled to depart from OOL at 1045 for the medium haul trip to NRT, expect it instead to be off blocks at the Gold Coast at about the 1140 mark, although Google claims '1130.'

The 0840 hours from LST to MEL, JQ840, took off at 1037; arrival of A320 VH-VGT is forecast at 1154, 129 minutes behind time. In turn this will delay JQ464, the 1200 from MEL to BNK until an estimated 1225 in its departure. I have asserted previously that if there is a choice between flights to delay or cancel, the MEL - BNK flight is 'top of the pops' which may reflect its role as largely a leisure and visiting friends and relatives route, with the small businessmen who may take JQ as a way to supposedly save money (but perhaps not time) on routes such as MEL - SYD mostly absent from a plane travelling to BNK.

JQ119 (0855 hours from SYD to NAN) was airborne at 0945 hours, so VH-VGN (A320) should arrive at about 1432, 37 minutes behind the timetable.
 
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Also on Friday 21 October, JQ7, the 1215 from MEL to SIN has been cancelled.

JQ633, the 1025 non daily flight from ADL across to AVV departed at 1101 with arrival estimated as 1236, 26 minutes behind time. A320 VH-VFU is the aircraft. It will then depart at a predicted 1315 hours as JQ604 to SYD compard with the published time of 1240.

The 1200 'high noon' JQ474 (MEL to NTL) took off at 1234. A320 VH-VQE should arrive at 1404, 34 late.

JQ721 (1110 SYD down to HBA, A320 VH-VGD) took off at 1224. Arrival in the island state's capital is suggested as 65 minutes late at 1410 this afternoon.
 
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Tech crew take time to recruit and train: why is there a high incidence of sick leave? At my workplace, few appear to have had a virus during winter or early spring. .

Assuming you're based in Melbourne (!), Victoria had a much milder 2016 flu season than most of the rest of Aus (esp. NSW and QLD).

Noting that many crew will be based NOT in Vic, but also "exposed" by flying repeatedly around the country.
 
Assuming you're based in Melbourne (!), Victoria had a much milder 2016 flu season than most of the rest of Aus (esp. NSW and QLD).

Noting that many crew will be based NOT in Vic, but also "exposed" by flying repeatedly around the country.

docjames, useful information of which I wasn't aware (relative severity of viruses this year) so thank you. I am based as my username would suggest.

JQ410 (the Friday 21 October 1440 SYD to OOL, operated by A320 VH-VFV) is in the early stages of taxiing at 1540 so is running about 55 minutes late.

VH-VGD is still (see above) about 65 minutes late with this A320 on the 1335 hours HBA - SYD JQ720 having taken off at 1447. Arrival is predicted to be at 1629, 64 late.

JQ849 (1225 from leisure capital HTI down to SYD) took off at 1320. A320 VH-VGP should be at the SYD airport passenger gate at roughly 1631, 46 minutes later than the timetable suggests.

The 1615 hours HBA - MEL, JQ710 (A320 VH-VQQ) took off at 1649 with arrival estimated at 1801, 31 minutes behind time.
 
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JQ442, the 1930 hours MEL - OOL is expected to depart at about 2030 on Friday 21 August, continuing what has been a less than stellar day for JQ's timekeeping.

Earlier, JQ566 (115 hours from MEL up to BNE) was in the sky at 1909; arrival should be at approximately 2002, 37 late. Plane is VH-VGT (A320).

UPDATE: JQ442 did not take off until 2042, so is not arriving in OOL until 2153 hours, 78 minutes late. VH-VFV is the A320.
 
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Saturday 22 October has JQ731, the 0705 MEL down to LST not having taken off until 0748 with the result an expected arrival 34 minutes behind at 0844. VH-VGT is the usual A320.
 
Also on Saturday 22 October, JQ201 (0940 hours mid morning from SYD to AKL) is expected to depart at 1255 this afternoon for an 1800 hours arrival in AKL, three and a quarter hours (195 minutes) late.

JQ409, the 1005 from OOL down to SYD took off at 1050, so aircraft A320 VH-VFV should arrive at around 1317, 42 minutes behind schedule.
 
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JQ459, the 22 October 1150 hours from BNK to SYD took off at 1242. A320 VH-VQG is arriving at around 1349, 39 minutes late.
 

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