Latitude 28 Degrees $8 per month starting September 2024

Nope, Amex charge the spot rate. I’d be surprised if diners didn’t tbh.
They then add their 3.5 IIRC, but the rate is honest
I'm not sure the exact rate the Amex uses. Based on their T&Cs, they say:
"We use exchange rates from customary industry sources" which could mean MC, Visa, or any other "industry source".

Compare this to BW that say in their T&Cs:
"foreign currency transactions are converted from foreign currency into United States dollars and then converted into Australian dollars by Mastercard International Incorporated at a wholesale exchange rate selected by Mastercard International Incorporated on the processing date"

So BW unequivocally uses the MC rate, but Amex purposefully keeps it obscure.

As for Diners, they 100% do not use the Visa or MC rate. Their T&Cs stated:
"the amount of the charge will be converted to Australian Dollars at the rate of exchange determined by Diners Club or Diners Club International or its settlement agency"

So again, not every institution uses Visa/MC rates. The only way you can be sure they do is if they explicit tell you in their T&Cs or you get confirmation from the bank rep.
 
My email just arrived…I’m OS until early September…
 
I just went into the app just now to see if there was any progress on my cancellation request - there was not, but I noticed that there was an offer for 90 days free Amazon Prime, so I signed up.

Free is free.
Nice find - just signed up and will be cancelling the card over the weekend.
 
Just received an email to confirm my card is now closed.

I just received an email asking for more information WTF???

xx_xx_ (Latitude)

10 Aug 2024, 16:54 AEST

Hi Mr BJReplay,

Thank you for contacting the Latitude Financial Services 🙂

Can you please confirm us the credit limit that we have on the file as the records don't match up with the details that you have provided to us?

locking forward for response ?

WTAF?

I wasn't paying a lot of attention, but I don't think I had to provide the credit limit when putting in the close request using the online form.

When I log in now, it shows Close account request In progress

I've fired back a response saying please close the account, and any failure to close the account along with this email will form part of my complaint to the ombudsman and AFCA.

Did I miss a step, or was I sleep-typing through the close account process?
 

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