boomy
Enthusiast
- Joined
- May 10, 2013
- Posts
- 10,044
Closed accounts without warning? I thought it was more like "suspended until you provide legitimacy or we'll close". Isn't that precisely what's being asked here by Coles?
I see plenty of innocent parties here too but not the anger. Mild terseness maybe, at having to jump through a hoop, but nothing like the "how very dare they" aimed at VA.
I read on other forums some members got their accounts closed but we have no way to know if they are indeed as innocent as they claim to be.
I believe QF and VA can generate a lot of anger as both airlines are perceived in a negative way in many occasions by unhappy customers. You can tell by the amount of negative threads created about them. Maybe Coles is more trusted to handle this situation fairly.