Oneworld separate ticket interline changes

Status
Not open for further replies.
This was posted on FlyerTalk a few days ago: https://www.oneworld.com/news-inform..._col_count%3D5

"oneworld CEO Rob Gurney noted: “Many millions of those passengers fly on multi-sector journeys requiring transfers between two or more oneworld member airlines – and this is really what oneworld, or indeed any global alliance, is all about: connecting airline networks together to make it as smooth and as easy as possible for customers to reach many, many more places than any one airline can on its own.”

Yep, this policy certainly is making it "smooth and as easy as possible for customers".


What a load of cough. Typical corporate speak that completely ignores what's really at play
 
This was posted on FlyerTalk a few days ago: https://www.oneworld.com/news-inform..._col_count%3D5
"oneworld CEO Rob Gurney noted: “Many millions of those passengers fly on multi-sector journeys requiring transfers between two or more oneworld member airlines – and this is really what oneworld, or indeed any global alliance, is all about: connecting airline networks together to make it as smooth and as easy as possible for customers to reach many, many more places than any one airline can on its own.”

Yep, this policy certainly is making it "smooth and as easy as possible for customers".

What a load of cough. Typical corporate speak that completely ignores what's really at play

Hilarious. Later in the speech he says they want to "deliver magnetic alliance services". What on earth does that mean?
 
In light of the baggage through-check changes, particularly affecting award-to-revenue tickets, I've successfully booked a 280k award booked with revenue seats/tickets in a single PNR:

interline.jpg
 
Looks like I've been smacked by this policy change for flights in March. QF revenue ticket SYD-HKG on QF metal, 5 hour layover, then a QF award booking on CX metal HKG-MAD.

Just checked in for these flights and, due to the exemption, there was no issue getting luggage checked through to MAD and both boarding passes - so 5 hours in the HKG Pier F lounge here we come :)
 
EXCLUSIVE OFFER - Offer expires: 20 Jan 2025

- Earn up to 200,000 bonus Velocity Points*
- Enjoy unlimited complimentary access to Priority Pass lounges worldwide
- Earn up to 3 Citi reward Points per dollar uncapped

*Terms And Conditions Apply

AFF Supporters can remove this and all advertisements

Just checked in for these flights and, due to the exemption, there was no issue getting luggage checked through to MAD and both boarding passes - so 5 hours in the HKG Pier F lounge here we come :)

Enjoy the Pier F! Now my favourite over the Wing F, although I still have a soft spot for the Wing.. QF hkg lounge on the other hand...
 
Just checked in for these flights and, due to the exemption, there was no issue getting luggage checked through to MAD and both boarding passes - so 5 hours in the HKG Pier F lounge here we come :)
Did you have to make them aware of the exemption (did you take a print out of the doc uploaded earlier in this thread) or were they just happy to check through your luggage without challenging them?
 
Any more experiences with checking through luggage between OneWorld carriers?
I've got the following trip booked for later this month (2 PNRs) and am hoping Qantas will play nice and not make me collect and check-in luggage again in ADL:

SYD-ADL: QF award booking

ADL-DOH: QR cash booking
 
Any more experiences with checking through luggage between OneWorld carriers?
I've got the following trip booked for later this month (2 PNRs) and am hoping Qantas will play nice and not make me collect and check-in luggage again in ADL:

SYD-ADL: QF award booking

ADL-DOH: QR cash booking

In theory, with Qantas, you'll be ok to do this, as award and revenue bookings are one of their allowable exceptions... there's a number of posts on this, including an image from an internal QF letter on the matter.

Cheers,
Matt.
 
The most recent comments (also from people who brought a print out of the doc) show mixed results (staff saying that the doc is no longer the current policy) but they're all from a few months ago. I was hoping to hear about some more recent experiences.
 
I checked in with Sri Lankan Airlines in Colombo this morning. I'm flying to SYD on separate (both paid) tickets. This first booking is CMB-SIN-BNE on UL/QF, followed by BNE-SYD on QF.

The UL check-in lady was only able to check my bag through and issue boarding passes to Brisbane.
 
I checked in with Sri Lankan Airlines in Colombo this morning. I'm flying to SYD on separate (both paid) tickets. This first booking is CMB-SIN-BNE on UL/QF, followed by BNE-SYD on QF.

The UL check-in lady was only able to check my bag through and issue boarding passes to Brisbane.

Probably just a staff knowledge issue, as 7 months ago we flew cmb-hkg on UL connecting with HKG-MEL on QF both on separate paid tickets. Staff member didn't even hesitate just checked our bags through on presentation of the qf ticket. However boarding pass wasn't issued we just picked this up at the hkg transfer desk.
 
Probably just a staff knowledge issue, as 7 months ago we flew cmb-hkg on UL connecting with HKG-MEL on QF both on separate paid tickets. Staff member didn't even hesitate just checked our bags through on presentation of the qf ticket. However boarding pass wasn't issued we just picked this up at the hkg transfer desk.

I hope that's all it is. She did call over a supervisor who also was unable to do it. But I didn't push the matter either as I'll need to collect my bag in BNE anyway, so it's not a huge inconvenience.
 
I checked in with Sri Lankan Airlines in Colombo this morning. I'm flying to SYD on separate (both paid) tickets. This first booking is CMB-SIN-BNE on UL/QF, followed by BNE-SYD on QF.

The UL check-in lady was only able to check my bag through and issue boarding passes to Brisbane.


And if it was on the same ticket your bag would end up with a tag that with BNE as final destination, you would still need to collect it at BNE and re-deposit with QF for the domestic leg. So functionally not that different.
 
And if it was on the same ticket your bag would end up with a tag that with BNE as final destination, you would still need to collect it at BNE and re-deposit with QF for the domestic leg. So functionally not that different.

That's incorrect. The tag would say SYD, you would just collect and drop it off at BNE without the need to be re-tagged.
 
And if it was on the same ticket your bag would end up with a tag that with BNE as final destination, you would still need to collect it at BNE and re-deposit with QF for the domestic leg. So functionally not that different.

If all travel was on the same ticket CMB UL SIN QF BNE QF SYD, the bag would still be through tagged to the final destination ie SYD however the bag would be on the carousel in BNE so pax could clear customs with it. Same deal if flying BNE QF LAX AA MIA on the one ticket where the bag is tagged to MIA but the pax would clear customs in LAX with the bag.
 
Traveling on QF SYD-SIN (paid Y ticet) and onwards SIN-HEL on AY (award business class ticket) on two seperate bookings. any chance that QF checks my bags all the way to HEL?
 
Probably just a staff knowledge issue, as 7 months ago we flew cmb-hkg on UL connecting with HKG-MEL on QF both on separate paid tickets. Staff member didn't even hesitate just checked our bags through on presentation of the qf ticket. However boarding pass wasn't issued we just picked this up at the hkg transfer desk.

That means what they probably did was manually add the flights to the bag tag without actually through-checking you properly. This is one way to get your bag lost.
 
That's incorrect. The tag would say SYD, you would just collect and drop it off at BNE without the need to be re-tagged.

As I said, functionally no different. It's marginal benefit through checking in these circumstances ( a minute?).

And never going to be protected on separate itineraries irrespective of through checking.
 
No issue for me yesterday with:

DRW-KUL (MH Y award ticket through CX miles) connecting with
KUL-DOH-MUC (QR J cash ticket)

The agent in DRW was able to issue my QR boarding passes and check my bag through to MUC.
 
That means what they probably did was manually add the flights to the bag tag without actually through-checking you properly. This is one way to get your bag lost.

One of my items of luggage got mishandled in hkg from UL, arriving in mel qf paged my name at the baggage claim and informed me that UL mishandled one bag, but it would be coming on a CX flight same day and delivered to my house. Pretty impressive so it must have worked.
 
Status
Not open for further replies.

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.
Back
Top