Optus to cease offering QFF points as of 30/06/15

[NM]

I have not got the letter or offer.

Who sends it optus (one email) or QF (another email)

As I posted up-thread, I received two emails, one from Optus and one from QFF. The content was basically the same.

 

[JohnK]

Finally received an email from Optus yesterday and Qantas today. Apparently I will be receiving 3,000 bonus points. I thought I only had prepaid mobile broadband.

Actually I am now finding Vodafone is quite OK.In Geraldton for some reason it worked a lot better than Telstra.I have since used it in Burnie and now Broken hill without a problem.Much easier to manage than Telstra.

It has been a while since I used Vodafone. I went through 9 months of pain. I still have the new dongle they sent me which was useless at the time. Not sure if I can still use it but I will more than likely need a new sim. Could be worth trying Vodafone again if there is no upfront cost.

 

[Ozgirl]

Called the fam both got the email. My sister has got 4,000pts. Mum needs to read it again as she noted it was ending and didn't keep reading.

My family are loooong time Optus customers.

My second number is 10yo and my dad has my old one which would be about 15yo, my sister and mothers would be easily 20yo

 

[QF WP]

I just realised that whilst I hae 2 iPhones on an Optus contract (so 1K points there), our WiFi at home is in my wifes' name. Excellent, more points - better go and check her emails

 

[benjy]

Received my email today, 4000 points coming my way

I have phone, home and broadband with Optus and have been with them for nearly 8 years. I won't be leaving them as QFF points was not a deciding factor when I contracted to them.

 

[Pushka]

We have four phones but only 1000 bonus.

 

[Ozgirl]

Right - i am calling tomorrow to ask where my email is AND ask why there is discrepancies between the bonus points!

Call em out on their ****e!

 

[Cool Cat Phil]

Speaking for myself,
I have both an IPhone & IPad both on 24 month contracts ( with about 18 months left in both).

Ive received the "2000 bonus QFF points email" from both Optus & Qantas.

Not exactly a vote winner in my book to keep me loyal to Optus.

If I knew 6 months ago that Optus we're going to pull the pin on the QFF points.... I would have pulled the pin on Optus.

 

[medhead]

500 bonus points for me. Pretty good considering I've made about 3 x$30 recharges on a pre-paid mobile number. Might switch the daughter over to Vodaphone.

 

[coles525]

Not recieved any emails from Optus

 

[JohnK]

We have four phones but only 1000 bonus.

It would be appear the bonus points are not related to the number of services one has with Optus (as has been wrongly suggested by some) but some random number of 500 QFF points, 1000 QFF points, 2000 QFF points, 3000 QFF points and as revealed recently 4000 QFF points.

 

[Intra]

3000 Bonus Points for me, both outlined in separate emails from Optus & Qantas - Really wonder how this bonus is calculated...

My iPhone/iPad contracts end in June, but I'll pull the pin on both come August 1 once I see the points in my account. Looking at Optus Prepaid for now while I assess my options.

 

[chrispy3276]

Just got my e-mail this morning from Qantas, 2,000 points offered. Recently re-contracted for 12 months, but may look at other options now when that's up.

 

[Ozgirl]

Okay no phone call made as yet- I received an email from Qantas, but no bonus points mentioned in that.

What was the timing between the two emails? I am thinking I should be expecting the Optus email today?

 

[coles525]

Okay no phone call made as yet- I received an email from Qantas, but no bonus points mentioned in that.

What was the timing between the two emails? I am thinking I should be expecting the Optus email today?

Same: Qantas email just before, but no bonus points mentioned.

 

[aaronm]

4000 bonus points for me. It's definitely nothing to do with status as I am bottom-tier.

 

[QF WP]

Okay no phone call made as yet- I received an email from Qantas, but no bonus points mentioned in that.

Same: Qantas email just before, but no bonus points mentioned.

Qantas email should read (second paragraph):

You will continue to earn points on payments made up to and including 30 June 2015, and in addition, you will receive [xx_] bonus points~ from Optus. Your bonus points will be applied to your account by the end of July.

and where the ~ stands for:

[TABLE="width: 624"]
[TR]
[TD]~[/TD]
[TD]Bonus Qantas Points for Qantas Frequent Flyer members who receive an email communication indicating that they will receive bonus Qantas Points will be automatically credited to your Qantas Frequent Flyer account by 31 July 2015 - so long as the Optus account and service that's earning Qantas Points is still active[/TD]
[/TR]
[/TABLE]

The T&C's also outline the excluded and eligible contracts:

Eligible personal products excludes Mobile Satellite and Foxtel Satellite, any non Optus branded products purchased through a reseller of Optus, any products you obtain through a wholesale arrangement, any products obtained through an Optus Business account.

Eligible SMB products are Mobile Postpaid and Mobile Broadband products with a 14 digit account number, Office Phone on the Optus Direct Network (LAD), Business Broadband on the Optus Direct Network (DLSD), Business Naked Broadband on the Optus Direct Network and "Yes" Business Fusion in the Optus Direct Network sold under the Optus brand.

 

[QF WP]

What was the timing between the two emails? I am thinking I should be expecting the Optus email today?

I received both on Tuesday 28th - but YMMV

 

[ajd]

I have the email from Optus, but I still haven't received anything from QF. Hmm.

 

[Ozgirl]

Qantas email should read (second paragraph):

WHAT?

You're kidding?

I have nothing like that.

This is my email in its entirety

Screenshot - only thing scratched over is my FF#