thatsthatmattressman
Active Member
- Joined
- Sep 10, 2012
- Posts
- 773
It is too bad it has to end this way.. As markis10 has pointed out there is some great value that can be extracted... But the customer service resolution and the verbal agreements which muck up the transaction (especially as the price rises) make it challenging to continue. I asked for a 2nd opinion recently after I felt a HI dining promotion was not implemented correctly (why would I want a complimentary bottle of wine worth 30$ and forego my 50℅ dining discount... Which is more valuable hence I interpret the wine as being over and above the 50%). There was no real means of recourse to fix the problem...