My son’s flight this afternoon (QF11) syd to lax has been cancelled. He was advised by text less than 2 hours ago, saying they would contact him re a refund or other arrangements (and they still haven’t)
Spent 55 minutes on hold, got through to a useless operator who faffed around.
Meanwhile, we were watching availability on the flight to Honolulu, and the flight from Brisbane just disappear.
She ended up telling him he’d have to pay for premium economy to get on a flight.
Now, waiting for a call back, as the “see what they can do”
The poor kid is devastated. He booked direct with Qantas six months ago