AKL-BNE Friday 15th November, dinner flight on A330-200:
While “priority boarding” was entirely ignored as per usual with Qantas, I knew straight away that I was in for a pleasant flight when two of the crew members acknowledged having seen me before on a recent flight. I was in my preferred seat 2A and a glass of champers was offered pretty much instantly after I set down. Likewise, it didn’t even take 5 minutes until my meal order was taken. The menus have quite recently changed which at least adds a bit of variety into the meals. Mine was the following:
Unfortunately, the soup on this menu sounded absolutely horrific to me: Sweet potato! With ginger. And turmeric. Bah bah bah- who comes up with this stuff? Oh that’s right- the guy with the furball dangling from his head...
As ever so often, I learnt quickly that tastes are simply not something to argue about as the elderly Queensland farmer in front of me seemed so excited about this soup that he ordered it not only for starter but as a main as well! While cold lamb did also not sound too appetising, it was still better than the soup so I selected that. The main was an easy decision as pasta dishes are usually quite good on airplanes and NP doesn’t tend to mess those up typically. Plus- pork is always my preferred choice of meat so no long thinking required really.
The special thing about this flight really was the crew and I was delighted to learn that they indeed still exist- those spot on Qantas crews with the perfect mix of professionalism and friendly customer service that made me fall in love with this airline many years ago. This flight was on an A330 so it was proper international Qantas cabin crew rather than the underpaid Jeet Connnect crews you get on the smaller planes over the Tasman and in this instance, it really showed as I could have easily flown with this crew all the way to Europe.
The purser soon after take off came around to hand out immigration forms and to introduce herself. Gosh, she was so nice and pleasant to chat with! Just a few minutes later, the drink cart cane wheeled out and we were asked for our choice of pre-dinner drink. I asked for a Bloody Mary as I absolutely LOVE the little US cans of Bloody Mary mix that Qantas is using. While there, I also asked to see what reds are on offer so that I’d know later which one to ask for. Now, from experience I know that this question can go two very different ways: From a reluctant and annoyed eyes rolling to a delightful conversation about the wines and this particular crew nailed it with the latter: She recommended the Shiraz but also pointed out that the Kiwi Pinot Noir is a new one she had never seen before. I was quite intrigued by the rather fancy looking label and mentioned that I’d give it a try later.
About 15 minutes later, my starter appeared:
What also appeared out of nowhere was the glass of Pinot that I was looking at earlier. Now, that is what I call excellent customer service- to remember that I wanted to try this wine and bringing along a glass unasked with my starter. You’d never get this with the likes of Emirates (unless you are very VERY lucky) and it’s part of the reason why I still to this day rate the service on Qantas up there with SQ and QR if you get a decent crew.
The food itself was surprisingly okay as the cold lamb was good cuts of meat that didn’t taste too sheep-y at all. Could easily have been beef and I wouldn’t have noticed. The crushed peas were the same crushed peas that on the last menu came with Burrata cheese as it is often the case with Qantas menu “changes”. What I found really odd were the slices of cold, bland, tasting like nothing potatoes underneath and it made me wonder where in hell anyone would eat such a strange combination. The combination of lamb and mind made me think of those cold rainy Islands off the French coast and the potatoes pointed to Ireland specifically but who knows. Weirder than the dish itself was the olive oil and balsamic mix that came with the side salad- have a look at my image and tell me what is not quite right about it! That’s it, you couldn’t possibly add a tinier drop of Balsamic into the olive oil and that’s almost always the case out of Auckland for some reason. Last time I checked, Balsamic vinegar was on special at Countdown so it’s not as if it was a expensive Delicatessen or something in New Zealand. Dunno- odd.
The main arrived and I was asked whether I wanted to change to a different wine or stick to the Pinot. I changed to the Shiraz at that Pinot had not much besides the fancy label and was lucky that I did because the Aussie Shiraz was a perfect addition to the pasta:
I was surprised to see that this particular pasta dish indeed had a proper meat Ragout on it. Luckily, I noticed straight away that this huge pile of parsley would be turning the meal into Tabouli before I know it- yikes! So luckily, I managed to pick most of it off my plate before mixing it in as what parsley is meant to be: A garnish with a subtle flavour that is best used very sparingly.
The dish itself was delicious and had the pasta been slightly more al dente, it wouldn’t have tasted out of place in Italy. I think I know as I just came back from Italy less than a month ago and it tasted pretty much spot on. The pork meat was of really good quality which is certainly not always the case on Qantas (case in point: I would have the most disgusting pork meat imaginable in the otherwise fancy Qantas Business lounge at Brisbane Domestic only shortly after) and the dish had the right balance between subtlety and spice which the parsley more definitely would have destroyed completely.
I finished with the usual cheese platter which is always a disappointment on Qantas. However, even more so the ice cream choice which is a tub of the same ice cream that you get in the lounge at Auckland dumped on a plate and, even worse, an ice cream on a stick in the packaging dumped on a plate in the other direction. I wish Qantas took a page from the book of their new-found friends across the Tasman when it comes to their “deserts”: Air New Zealand does this so so so much better!
All in all, a close to perfect flight as of course the J seat on the A330 also is more than decent across the Tasman. And before anyone thinks that I got paid for this raving review- no, it was just a really good flight. I knew already that I just must be tempting my Karma and, not surprising at all, I would find out a few hours later that I couldn’t be more correct when my luggage didn’t show up in Sydney. Seems like two hours change over time was not enough for Qantas ground staff in Brisbane to get my suitcase from the international to the domestic terminal. So, there was also that!