Qantas Business Class meals & menus

[downtheback]

It appears they were taking and filling orders by status, which leaves a very poor aftertaste for people like me – wife and I were self-funded travelers, me with lifetime Gold status – who seemed to be generally ignored in the cabin. I raised the service with the CSM and she offered 2 bottles of wine and 10,000 frequent flyer points, which while appreciated hardly made up for the abysmal experience.

It really is a disapointing experience when this happens.

Recently on a flight I upgraded with points to PE (work pays for Y only) which cleared around 72 hours before departure. Whole cabin was served in what appeared to be a random order (back and forth - on a 787 with only four rows). When the cart finally arrived at me and my neighbour's seat (we were not travelling together), we were told that due to upgrade they had not loaded enough food (even though they had bought their ticket, I asked afterwards). We were given a main and bread. No butter, no salad, no entree or desert. Nothing offered from business or economy to flesh it out. The best part was, most of the cabin had finished their mains before we were told why we were waiting for our food to arrive.

To top the whole thing off, I later discover on arrival that those being served their meals first were staff using staff travel.....

 

[Port Power]

It really is a disapointing experience when this happens.

Recently on a flight I upgraded with points to PE (work pays for Y only) which cleared around 72 hours before departure. Whole cabin was served in what appeared to be a random order (back and forth - on a 787 with only four rows). When the cart finally arrived at me and my neighbour's seat (we were not travelling together), we were told that due to upgrade they had not loaded enough food (even though they had bought their ticket, I asked afterwards). We were given a main and bread. No butter, no salad, no entree or desert. Nothing offered from business or economy to flesh it out. The best part was, most of the cabin had finished their mains before we were told why we were waiting for our food to arrive.

To top the whole thing off, I later discover on arrival that those being served their meals first were staff using staff travel.....

72 hours notice is plenty of notice for QF to order the required number of meals. You were given a very poor excuse. Especially when it has frequently been observed that crew are eating J meals in the galley which should have been offered to passengers!

 

[kermatu]

Twice this week I’ve sat next to pax on staff travel who have been offered and served a meal first (both in 1A on the 737). This was despite their own protestations that they either didn’t need to eat or were happy to wait until last. But the trolley FA insisted.

Surely meant someone further back missed out on a preference. If this is a change in protocol it’s not good.

 

[JIMMYTHEJET]

Twice this week I’ve sat next to pax on staff travel who have been offered and served a meal first (both in 1A on the 737). This was despite their own protestations that they either didn’t need to eat or were happy to wait until last. But the trolley FA insisted.

Surely meant someone further back missed out on a preference. If this is a change in protocol it’s not good.

Maybe they were traveling for work. I would want them to be well fed before going to there next meeting .

But if there on leisure they get meal serve last

 

[kermatu]

Def leisure (usually have a good chat with them and they are very polite and helpful).

 

[JIMMYTHEJET]

Def leisure (usually have a good chat with them and they are very polite and helpful).

it’s probably hit or miss .i have heard them before saying we serve you last before others .

Def leisure (usually have a good chat with them and they are very polite and helpful).

ah that’s so confusing then

 

[flyingfan]

I did a lot of J flights recently and found lots of industry fares, who were always served last. They’d get the tray, drinks and bread at the same time as revenue pax but would only be offered the choices (and there usually were ample choices left) at the end.

 

[RichardMEL]

I did a lot of J flights recently and found lots of industry fares, who were always served last. They’d get the tray, drinks and bread at the same time as revenue pax but would only be offered the choices (and there usually were ample choices left) at the end.

Tbh this has been the case for years ime

 

[kermatu]

Absolutely my experience as well until this week. Perhaps just an an aberration (or two.)

 

[RooFlyer]

What’s sg status?

Scum Gold.

 

[DC3]

What’s sg status?

The list of some AFF abbreviations: Abbreviations & Explanations

 

[qfflyer]

QF26 HND - SYD

First QF flight I have genuinely enjoyed in ages. Food ex HND was awesome and crew led by CSM Annie was superb.



Frittata was really tasty and croissant was flaky and tasted legit.





Had the Japanese set menu for lunch which was equally impressive.





The Opera cake was amazing and Annie insisted I try the Japanese dessert (motchi and green tea).

 

[bigal1990]

QF11 SYD-LAX

Meal service was super slow, finished about 2.5hours after takeoff!

Got the steak, it tasted good, but a bit dry.

Egg white omelette for brekky was delicious!

 

[kermatu]

SYD-CNS 9:45 flight. Delayed to around 10:30. Just 2 options but at least it was a lunch service rather than refreshment or breakfast. Teriyaki chicken or beef salad. Perhaps mistaken as I was just observing but I’d swear the beef salad was about half the size of the trans-Tasman offering a few days prior.



Chicken was good quality and had a reasonable flavour. Rice was far too dry and bland. Decent service but nothing remarkable. Was good to have the A330 seat on this flight. Requested a pillow and was provided one from the Y cabin which was perfectly fine and much appreciated. Had a good snooze so no idea if anything else was offered!

 

[anat0l]

SYD-CNS 9:45 flight. Delayed to around 10:30. Just 2 options but at least it was a lunch service rather than refreshment or breakfast. Teriyaki chicken or beef salad. Perhaps mistaken as I was just observing but I’d swear the beef salad was about half the size of the trans-Tasman offering a few days prior.

View attachment 400706

Chicken was good quality and had a reasonable flavour. Rice was far too dry and bland. Decent service but nothing remarkable. Was good to have the A330 seat on this flight. Requested a pillow and was provided one from the Y cabin which was perfectly fine and much appreciated. Had a good snooze so no idea if anything else was offered!

Likelihood is just one service.

Everything domestic is one service except possibly for ex-PER redeyes. You could probably call bell for more drinks, maybe if they have snacks and - wild long shot - a second meal if they still have anything left (particularly if it needs no warming up).

 

[dgoody2]

I find Qantas premium food has really been degraded the last few years. Obvious cost cutting across cabins. And the reduction in cabin crew also results in some poor timing of meals, especially on long flights.This review on another website of the food is a great example of an inappropriately timed meal for the flight length and arrival time:
QF10 food review

Qantas Business Class Food London to Perth (menu & photos)

Read this review of Qantas business class food London to Perth and the menu, what's good and bad, food allergy information, and photos

www.nuttedoutnutrition.com.au

 

[Port Power]

I find Qantas premium food has really been degraded the last few years. Obvious cost cutting across cabins. And the reduction in cabin crew also results in some poor timing of meals, especially on long flights.This review on another website of the food is a great example of an inappropriately timed meal for the flight length and arrival time:
QF10 food review

Qantas Business Class Food London to Perth (menu & photos)

Read this review of Qantas business class food London to Perth and the menu, what's good and bad, food allergy information, and photos

www.nuttedoutnutrition.com.au

Thanks for posting the review. I am surprised at the 8/10 score given the refrigerator cold poached eggs, inedible scrambled eggs and bacon, and tough steak. Agree the menu is uninspired.

 

[dgoody2]

Thanks for posting the review. I am surprised at the 8/10 score given the refrigerator cold poached eggs, inedible scrambled eggs and bacon, and tough steak. Agree the menu is uninspired.

I think the reviews are about the health benefits, while calling out the food as not being great tasting

 

[RickyT84]

Currently on my SYD-AKL-BNE-SYD so I will update as I go along.

Dinner on my flight from SYD-AKL flight was a choice of Prawns and Chorizo Paella or the Teriyaki Chicken with rice or a cold beef salad.

Had the paella which was good which was served with a pasta salad as well as cheese and crackers and chocolate. Was also offered a slice of sourdough.



Didn't had any alcohol as I had some bubbles from the Emirates lounge earlier.

Service was good from the crew as they were proactive in offering refills etc.

 

[LA10]

I haven't flown international QF J red-eye (well 8pm departure) since last year, but my recent QF30 experience was very disappointing to say the least. No nuts served even though it was stated on the menu, main course served 2 hours after take off (at which point, I declined it so I could get a few hours sleep), and then when breakfast was served, noting that the breakfast order card was ticked early on in the flight, there was no asking of 'would you like any water/coffee/tea, anything else with your breakfast'. It was merely put the tray down with what you ordered and only to be sighted to collect the tray. Honestly, worse than any QF economy experience I've had.

I've taken 10 flights, 7 of which are international J, in the last 3 weeks, and this was by far the worst service. This was the only QF one though.

Edit- menu added