Currently hurtling through Austria from Vienna to Salzburg on a very quick Railjet train. Am always amazed by the ease of European train travel and how we seem to find the prospect of such a service all too hard.
Anyway, thought I would describe my Qantas Cash card experiences on this trip which have been problematic at times. To summarise, I loaded €1000 before I left Australia ten days ago. Have had mixed success getting it to work at times, ATM use sometimes takes a couple of goes to elicit cash. The real kicker however was in Dublin where I attempted to pay the €300 hotel bill. First attempt was unsuccessful and I was given the receipt indicating the transaction was void. Second attempt was successful.
Since that transaction a week ago however, the first transaction still shows as 'pending' and blocks my access to the €300. I have sent emails to Qantas Cash asking them to correct but they refuse to look at it until I call them to discuss - not possible in the last few days or so. Their responses have been less than helpful and I am quite peeved that I am being denied access to my own money. Fortunately I would never 'put all my eggs in one basket' but this may be a cautionary tale for anyone planning to do so.
