Qantas Green frequent flyer tier

[upupandaway]

I booked SYD-MEL return in late Nov but just a regular fare but added ABN after.

Thanks SYD. And did you get a coveted shiny green leaf for offsetting that flight in Nov?

 

[SYD]

Thanks SYD. And did you get a coveted shiny green leaf for offsetting that flight in Nov?

Yes, I meant to say that I waited for the leaf before adding the ABN.

I’m actually yet to fly that one - booked for May!

 

[aikman]

My account is now showing 5 x green leaves with the carbon offset leaf now green.

I have not yet received the invitation to select my reward.

Thats the same thing with me too, I had 4 leaves, then the 5th being the quiz automatically credited, still shows 2023 expiry with no option to choose the reward.

Me three - my fifth (presumably quiz) leaf turned green overnight. Still shows expiry of December 2023 and no option to choose my reward yet.

Have you been able to choose a reward yet?

I'm in the same situation but I still don't see an option to choose a reward.

 

[Mr H]

Have you been able to choose a reward yet?

I'm in the same situation but I still don't see an option to choose a reward.

Still not offered a choice. I think the three weeks must be almost up.

 

[NM]

Have you been able to choose a reward yet?

I'm in the same situation but I still don't see an option to choose a reward.

Terms and Conditions say 21 days from receiving 5th leaf. I think my 21 days is up at the end of this week. Not yet.

 

[jakeseven7]

When you get to Green - at least in Year 1, you have 90 days to select either SCs or Pts. So if that period straddles your QF anniversary you have the choice in which membership year to take the SCs. Loyalty bonus can work the same way.

In theory, you could requal again early in the new status year and take 2x 50 SCs but if I’ve understood some recent comments, it sounds like the system is recognising that peeps get Green for their membership year and it’s not resetting until the end?

Can you please report back after your 5th leaf appears and whether you get the option to take points/SCs straight away? I might be wrong, but did I see some earlier comments where peeps haven’t got the option yet.

That might work in your favour if the option appears in the new status year.

Perhaps those that have managed to get their second lot of pts/SCs could report how it actually worked For them?

Do we know if the status credits if chosen before then end of the membership year contribute towards the rollover?

 

[Captain Halliday]

I have an award flight coming up soon. Potentially my last flight(s) before my membership year ends.

I've offset via MMB but after three days it's still showing this:


Any data points on whether this is a confirmation, or as I suspect "submitted" is code for "pending an has not been processed".

Further adding to my suspicion, the points have yet to be deducted.

I'm rather not have to chase the green leaf after the flights. Any suggestions on pro-active steps?

 

[vitagen]

Have you been able to choose a reward yet?

I'm in the same situation but I still don't see an option to choose a reward.

Mine hasn't showed up with an option to choose a reward yet, i'm on 300 SC...... my PER-LHR J reward should net 96 SC? I'm hoping for a DSC to close the gap for Gold.

 

[NM]

Well I am now 25 days since receiving my 5th leaf and seeing the notice on line that I have achieved Green Tier status again this membership year and still no offer to select my choice of reward. So the 21 days stated in the "What you need to know" section of the Green Tier information page seems to be yet another reflection of the Match Fitness of the program.

++ Qantas Frequent Flyers who have achieved Green Tier status are eligible to earn their choice of one (1) of three (3) available rewards. The option to select a reward will appear in My Account 21 days after the member has achieved Green Tier. The choice of 10,000 Qantas Points or 50 Status Credits or three tonnes of Carbon offset must be made within 90 days of achieving Green Tier status. Limit of one reward per individual per Membership Year. Once the application is complete there is no change of mind on the chosen reward. If no reward is chosen within the specified timeframe the reward will be forfeited.

 

[exceladdict]

Well I am now 25 days since receiving my 5th leaf and seeing the notice on line that I have achieved Green Tier status again this membership year and still no offer to select my choice of reward. So the 21 days stated in the "What you need to know" section of the Green Tier information page seems to be yet another reflection of the Match Fitness of the program.

Ah good prompt; so definitely want to jump on it with some buffer time if you are getting close to the end of a membership year.

 

[Mr H]

Well I am now 25 days since receiving my 5th leaf and seeing the notice on line that I have achieved Green Tier status again this membership year and still no offer to select my choice of reward. So the 21 days stated in the "What you need to know" section of the Green Tier information page seems to be yet another reflection of the Match Fitness of the program.

I phoned them earlier this morning to chase this. They said they will raise it with the Green Tier team and come back to me within a week.

 

[NM]

I phoned them earlier this morning to chase this. They said they will raise it with the Green Tier team and come back to me within a week.

I'm in no hurry. I will be taking the points to add to my ~1.2M tally, and my membership year is still more than 6 months away. I just want to make sure they don't claim later that I didn't make my selection within 90 days and hence forfeit the reward. So if not available to me in the next month, I'll be chasing. So I am interested to hear from you regarding your outcome.

 

[Mr H]

I'm in no hurry. I will be taking the points to add to my ~1.2M tally, and my membership year is still more than 6 months away. I just want to make sure they don't claim later that I didn't make my selection within 90 days and hence forfeit the reward. So if not available to me in the next month, I'll be chasing. So I am interested to hear from you regarding your outcome.

I just had a wodge of points taken for a redemption. Down from 1.9 million to 1.7. Feeling bereft and keen to replenish my balance asap.

 

[kangarooflyer88]

Three weeks ago I earned all 5 leafs to re-qualify for QFF Green status this year. In the email congratulating me on earning my Green tier, I was advised that I would be able to select my benefits (i.e. either 8000 bonus points or 50 SCs) within 3 weeks of earning status. Well 3 weeks have now passed and I still don't see an option for selecting the offer either on the Green tier page or elsewhere on QFF.

Any ideas on what I should do?

 

[Mr H]

Three weeks ago I earned all 5 leafs to re-qualify for QFF Green status this year. In the email congratulating me on earning my Green tier, I was advised that I would be able to select my benefits (i.e. either 8000 bonus points or 50 SCs) within 3 weeks of earning status. Well 3 weeks have now passed and I still don't see an option for selecting the offer either on the Green tier page or elsewhere on QFF.

Any ideas on what I should do?

wait - there are plenty of others in the same position

 

[exceladdict]

Three weeks ago I earned all 5 leafs to re-qualify for QFF Green status this year. In the email congratulating me on earning my Green tier, I was advised that I would be able to select my benefits (i.e. either 8000 bonus points or 50 SCs) within 3 weeks of earning status. Well 3 weeks have now passed and I still don't see an option for selecting the offer either on the Green tier page or elsewhere on QFF.

Any ideas on what I should do?

Is it your second time round?

Mrs Excel did the 3 online transactions (home offset, carbon neutral delivery, donation) in one transaction on Sunday to qualify (had previously flown and done the quiz), and yesterday had the app popup with congrats / select a reward.

 

[SYD]

Is it your second time round?

Mrs Excel did the 3 online transactions (home offset, carbon neutral delivery, donation) in one transaction on Sunday to qualify (had previously flown and done the quiz), and yesterday had the app popup with congrats / select a reward.

I believe we’re all waiting for the definitive answer (if there is one) on when year 2 onwards we get to pick a prize.

 

[NM]

Another week passes and still no option to select my reward. Its 4 weeks now since achieving the 5th leaf and being recognised in my profile.

 

[http_x92]

Got all 5 leaves today, now for the waiting game. IIRC I got the prize selection last March (took about 3 weeks after completion) and I remembered them opening up prizes at different periods of time. Might be different this time around.

 

[Mr H]

Got all 5 leaves today, now for the waiting game. IIRC I got the prize selection last March (took about 3 weeks after completion) and I remembered them opening up prizes at different periods of time. Might be different this time around.

It is different this time around. Some of us completed the leaves four weeks ago and we are still waiting. Still showing last year’s expiry date (31 Dec 23).