Qantas launches "Aquire" business frequent flyer program.

[Steady]

re: Qantas launches "Aquire" business frequent flyer program.

I had some triple points from June post yesterday

Always good to see lots of entry's like this;

[TABLE="class: transaction-data my-account dataTable, width: 670"]
[TR="class: even dark-bg"]
[TD]17-Aug-2015[/TD]
[TD]Aquire[/TD]
[TD="class: desc-th, colspan: 2"]Triple AQ Pts 05Jun15 QF485 MELPER/xx_xx_xx_X[/TD]
[TD="class: pdpnts"]0[/TD]
[TD]1,760[/TD]
[/TR]
[/TABLE]

 

[cmon0005]

re: Qantas launches "Aquire" business frequent flyer program.

I had some triple points from June post yesterday

Always good to see lots of entry's like this;

[TABLE="class: transaction-data my-account dataTable, width: 670"]
[TR="class: even dark-bg"]
[TD]17-Aug-2015[/TD]
[TD]Aquire[/TD]
[TD="class: desc-th, colspan: 2"]Triple AQ Pts 05Jun15 QF485 MELPER/xx_xx_xx_X[/TD]
[TD="class: pdpnts"]0[/TD]
[TD]1,760[/TD]
[/TR]
[/TABLE]

Mine too, expect not triple its actually double. triple including your original points.. I took it to mean triple bonus points, pretty annoyed with aquire promotions and their rather convoluted and borderline misleading wording

Like budget earning on their partners page only mentions in the t+c's its only for AU bookings not overseas..

Very poor program.

 

[basso]

re: Qantas launches "Aquire" business frequent flyer program.

Mine too, expect not triple its actually double. triple including your original points.. I took it to mean triple bonus points, pretty annoyed with aquire promotions and their rather convoluted and borderline misleading wording

Every loyalty program that I am in does triple points promotions exactly this way.

Very poor program.

As a program it works for some, and not others. Just because it doesn;t work for you, doesn't make it a poor program.

 

[prozac]

re: Qantas launches "Aquire" business frequent flyer program.

Even scoring the recent (May) double points promo, I doubt my point tally will reach 20k. With this in mind and year rollover approaching I transferred 15,000 bonus points (achieved on joining and partner purchase) across to my QFF account yesterday.

My memory fails me...did they drop the annual Aquire fee?

 

[Steady]

re: Qantas launches "Aquire" business frequent flyer program.

I had some triple points from June post yesterday

Always good to see lots of entry's like this;

[TABLE="class: transaction-data my-account dataTable, width: 670"]
[TR="class: even dark-bg"]
[TD]17-Aug-2015
[/TD]
[TD]Aquire
[/TD]
[TD="class: desc-th, colspan: 2"]Triple AQ Pts 05Jun15 QF485 MELPER/xx_xx_xx_X
[/TD]
[TD="class: pdpnts"][/TD]
[TD]1,760
[/TD]
[/TR]
[/TABLE]

Mine too, expect not triple its actually double. triple including your original points.. I took it to mean triple bonus points

[TABLE="class: transaction-data my-account dataTable, width: 670"]
[TR="class: even dataGreen dark-bg"]
[TD]05-Jun-2015[/TD]
[TD]Qantas Airways Ltd[/TD]
[TD="class: desc-th, colspan: 2"]QF485 operated by QF - Economy
MELBOURNE/PERTH
xx_xx_xx_xx_X[/TD]
[TD="class: pdpnts"]0[/TD]
[TD]880[/TD]
[/TR]
[/TABLE]


I thought it was clear and received what I was expecting, triple the normal points - in the MEL/PER case I used I would normally get 880 points but instead I got a total of 2,640

 

[cmon0005]

re: Qantas launches "Aquire" business frequent flyer program.

Every loyalty program that I am in does triple points promotions exactly this way. As a program it works for some, and not others. Just because it doesn;t work for you, doesn't make it a poor program.

You are correct but depends on the wording and sometimes it will say triple (or double) BONUS points with the key word being bonus. I read the triple aquire points to be bonus points. So my fault yes, but maybe should have read double bonus points.

Also the poor program is not just from offers, its poor customer service I have received, not receiving call backs when promised, not leaving notes in all instances, acknowledged system issues with points posting, points not earned of QF codeshares except EK restriction, extremely long time for points to post greater than their T+C's of 'up to 8 weeks' , promos unregistered themselves after already having registered (read system issues again), internally they don't have a register of promotions they have to look back to a copy of the email to find out the T+C's.

Anyway get your point its not broken or bad for everyone, but it is certainly no QFF.

 

[Steady]

re: Qantas launches "Aquire" business frequent flyer program.

Aquire seem to have no problems pissing AFFers off with their grey T&C's, slow posting of points and generally unhelpful customer service team*

I couldn't even access my account for 3-4 months. Despite all of this it is a good program for me with my particular circumstances.

*I often felt like I had dialled the wrong number and got put through to the Aquire Stud and was "serviced" :shock: early on, but I did eventually receive real genuine service with follow up calls etc once I got past the general call centre

 

[JessicaTam]

re: Qantas launches "Aquire" business frequent flyer program.

Even scoring the recent (May) double points promo, I doubt my point tally will reach 20k. With this in mind and year rollover approaching I transferred 15,000 bonus points (achieved on joining and partner purchase) across to my QFF account yesterday.

My memory fails me...did they drop the annual Aquire fee?

Yes they did.

 

[Steady]

re: Qantas launches "Aquire" business frequent flyer program.

I just had Aquire call me to ask about my satisfaction with the correspondence sent through on the Aquire Fares :shock:.
Questions like; were the emails clear, was there enough information in them, had I been booking them, would I like further information etc - it wasn't a general survey with 20 questions and are you satisfied, neither or unsatisfied etc. While my (positive) feedback may not effect change, I appreciate a person asking genuine questions about what I just said - I hung up at the end feeling good.

That was a step in the right direction for Aquire IMO

 

[Steady]

re: Qantas launches "Aquire" business frequent flyer program.

The monthly Aquire email includes the following;

We are delighted toannounce the winners of the Aquire End of Financial Year Points giveaway. Fivelucky Aquire Members have won 100,000 Aquire Points and a 12 month Qantas ClubMembership for an employee just by having Aquire Points credited to theiraccount in June or July. Congratulations to businesses Kendal Hann, ElphinstonePty Ltd, Tom Hogan, Andrew Mulcahy and Ulladulla Holiday Village.

Elphinstone Pty Ltd is a company based in my area - nice to see a company I have heard of winning something

 

[Steady]

re: Qantas launches "Aquire" business frequent flyer program.

Aquire have launched a new double aquire points offer - you need to register from the email or on the site when logged in

[h=2]Earn double Aquire Points on Qantas flights[/h]
Take off with double Aquire Points[SUP]1[/SUP] on all eligible Qantas flights. Simply register and book by 31 October for travel until 31 December 2015[SUP]2[/SUP].
Watch your business' Aquire Points balance grow as you earn double Aquire Points across our extensive domestic and international network. View examples of what your business and travellers could earn. View examples of what your business and travellers could earn.
To receive double Aquire Points on eligible Qantas flights:

1. Login and Register your business for this offer
2. Quote your business' ABN when you book eligible Qantas flights, and
3. Enter your traveller's Qantas Frequent Flyer number into all bookings.

If you do book through a travel agent, or your travellers make their own bookings, let them know about this great offer to ensure they follow these simple steps when they book eligible Qantas flights.
Benefits for your business and travellers:

• Your business earns Aquire Points every time you and your travellers fly on eligible Qantas flights.
• Aquire Points can be converted to Qantas Points[SUP]3[/SUP] at a rate of 1:1 to any Qantas Frequent Flyer account[SUP]4[/SUP].
• Your travellers continue to earn Qantas Points and Status Credits[SUP]5[/SUP].

 

[Steady]

re: Qantas launches "Aquire" business frequent flyer program.

[h=6]I missed this important bit


Important Information[/h]1 A business must be an Aquire Member to earn Aquire Points. A join fee of $89.50 applies. Fees are inclusive of any applicable GST and may be varied by Qantas from time to time, without notice, in its absolute discretion. Aquire Points are offered under Qantas' terms and conditions. Aquire membership and Aquire Points are subject to the Aquire terms and conditions. Minimum earning thresholds and eligibility conditions apply. Visit aquire.com.au/qantas
2 To be eligible for Double Points, Aquire Members must (a) register their ABN for the promotion by clicking the 'Register now' button, (b) book an eligible domestic or international flight between 12.01am (AEST) 30 September 2015 and 11.59pm (AEST) 31 October 2015, (c) quote registered Aquire ABN and Qantas Frequent Flyer number at the time of booking, (d) travel between 12.01am (AEST) 1 October 2015 and 11.59pm (AEST) 31 December 2015 and (e) have not registered for the American Express Qantas Corporate Card Million Qantas Points Giveaway.
The bonus Aquire Points may take up to 8 weeks after travel has been completed on each eligible flight to be credited to your business' Aquire account. A business that has a Corporate Airfares or rebate agreement with Qantas; or is a travel agent, travel wholesaler, travel consolidator or other seller or re-seller of air travel, is not eligible for this offer.
3 An eligible flight means a domestic or international flight which has a Qantas 'QF' flight number on the ticket that is purchased in Australia; is operated by Qantas, Emirates or American Airlines; has a ticket number commencing with '081'; and is booked and travelled for business on or after the date the business registers for Aquire. Exclusions apply.
4 You must be a Qantas Frequent Flyer member to earn and redeem Qantas Points. Membership and the earning and redemption of Qantas Points are subject to the Qantas Frequent Flyer program terms and conditions. A join fee of $89.50 applies. Fees are inclusive of any applicable GST and may be varied by Qantas from time to time, without notice, in its absolute discretion.
5 We recommend you consult your accountant or tax adviser to ensure you understand possible tax implications, for example fringe benefits tax (if applicable).
6 Status Credits determine your Frequent Flyer membership level. Qantas Points and Status Credits may not be earned on some fare types and booking classes. Learn more about Status Credits.

 

[Mr_Orange]

re: Qantas launches "Aquire" business frequent flyer program.

I received a nice email telling me that my pending points, although not yet at the 20,000 threshold, will be converted to real points as a thank you for being an early member of Aquire. Email received at first year anniversary of membership.

Edit: conversion has yet to happen though....

 

[Mr_Orange]

re: Qantas launches "Aquire" business frequent flyer program.

I received a nice email telling me that my pending points, although not yet at the 20,000 threshold, will be converted to real points as a thank you for being an early member of Aquire. Email received at first year anniversary of membership.

Edit: conversion has yet to happen though....

Conversion has now happened and points sent to my QFF account. Sweet, thanks Aquire.

 

[nonpop]

re: Qantas launches "Aquire" business frequent flyer program.

Any idea if I can use standard QF Vouchers to buy business direct acquire flights?
When I try to use a voucher I can't seem to access the Business Direct pricing online.

 

[kevrosmith]

re: Qantas launches "Aquire" business frequent flyer program.

Any idea if I can use standard QF Vouchers to buy business direct acquire flights?
When I try to use a voucher I can't seem to access the Business Direct pricing online.

The short answer is yes. Refer to this post here: http://www.australianfrequentflyer....are-discounts-aquire-69525-2.html#post1299313

Of course, YMMY.

 

[Kangol]

re: Qantas launches "Aquire" business frequent flyer program.

I received a nice email telling me that my pending points, although not yet at the 20,000 threshold, will be converted to real points as a thank you for being an early member of Aquire. Email received at first year anniversary of membership.

I got the same, but because I had earned a significant amount from other Aquire partners, not for being an early member...

 

[UpInTheAir:)]

re: Qantas launches "Aquire" business frequent flyer program.

In my spare time trying to claim missing Aquire points for Mr Up... These flights were booked by the travel agent that didn't enter the ABN at the time of making the booking.. Aquire "claim missing points" just says "Unfortunately your claim could not be processed. No matching records"
Not sure if it has been mentioned before but is it a case of tough luck or is there a way to claim?
All flights are QF and within the 90 day period... some of them are Mr Up himself (the principal on the account that I created for him ) others are his associates.. would have thought I could at least claim his flights. His QF number is on the booking.
As an aside.. I notice there is no email function and you have to enter each flight for each traveller individually each way but still no success
Any help would be greatly appreciated

 

[kevrosmith]

re: Qantas launches "Aquire" business frequent flyer program.

In my spare time trying to claim missing Aquire points for Mr Up... These flights were booked by the travel agent that didn't enter the ABN at the time of making the booking.. Aquire "claim missing points" just says "Unfortunately your claim could not be processed. No matching records"
Not sure if it has been mentioned before but is it a case of tough luck or is there a way to claim?
All flights are QF and within the 90 day period... some of them are Mr Up himself (the principal on the account that I created for him ) others are his associates.. would have thought I could at least claim his flights. His QF number is on the booking.
As an aside.. I notice there is no email function and you have to enter each flight for each traveller individually each way but still no success
Any help would be greatly appreciated

I've had this message a few times. Sometimes it was because I'd used a points upgrade on departure or something similar. You can either phone them or send the flight details through their contact page. They're pretty good at following these things up.

 

[blackcat20]

re: Qantas launches "Aquire" business frequent flyer program.

In my spare time trying to claim missing Aquire points for Mr Up... These flights were booked by the travel agent that didn't enter the ABN at the time of making the booking.. Aquire "claim missing points" just says "Unfortunately your claim could not be processed. No matching records"
Not sure if it has been mentioned before but is it a case of tough luck or is there a way to claim?
All flights are QF and within the 90 day period... some of them are Mr Up himself (the principal on the account that I created for him ) others are his associates.. would have thought I could at least claim his flights. His QF number is on the booking.
As an aside.. I notice there is no email function and you have to enter each flight for each traveller individually each way but still no success
Any help would be greatly appreciated

It can also mean that someone else has already claimed the Aquire points....