Qantas Platinum One experiences?

[JessicaTam]

For those interested in the loss of the shadow as mentioned before you need to contact the P1 team and advise them of your flight details and request a shadow. Here is an email for a flight to LHR next Thursday after requesting the shadow.

Good afternoon Mr Ansett,

I will be able to request a blocked seat for these flights 3-days prior to departure. I have set a reminder in the system to do so for both outbound and return flights. Please let me know if there is a change of travel date so that I can update the system.
Kind regards.

So wish they would get this sorted

Double posting, Ansett?

 

[Ansett]

Double posting, Ansett?

Got to get the post count up Jessica

Plus thought it more appropriate to post it in the WP Shadow Thread

 

[pjm99au]

Finally got around to doing the 747 simulator yesterday at Sydney with one of my 15 year olds. A fantastic experience which any P1 would be crazy not to call the SST and arrange given it doesn't cost and highly recommended to others who have points to spare.

Taxiing, takeoffs, landings, engine failures, low speed stalls and recovery, auto landings at Heathrow with 100ft visibility.

High praise to Bob for a very educational and fun couple of hours. Thanks to all the Qantas team for an experience never to be forgotten.

 

[RichardMEL]

Interesting to catch up here with some of the experiences people have received as P1, and the discussion of PCV etc. By any measure of social media, seems like all of us who are active on forums such as AFF & FT should have more value to QF. kidding!

As for me, nigh on zero from QF - into my 2nd season as P1. If my QF9 J->P upgrade clears next week I'll be happy though

just on the proposal at OOL - congratulations to the happy couple (I assume she said yes, right? )... I always wondered what the P1 team meant by "special requests" assistance, and now I have an idea.

good reading!

 

[samh004]

just on the proposal at OOL - congratulations to the happy couple (I assume she said yes, right? )... I always wondered what the P1 team meant by "special requests" assistance, and now I have an idea.

good reading!

She did indeed say yes, here's a photo with her 10-digit QF number thank you

The photo doesn't also show she's seq 1 and sat in 1A, but I think they're important details to point out!

Finally got around to doing the 747 simulator yesterday at Sydney with one of my 15 year olds. A fantastic experience which any P1 would be crazy not to call the SST and arrange given it doesn't cost and highly recommended to others who have points to spare.

Taxiing, takeoffs, landings, engine failures, low speed stalls and recovery, auto landings at Heathrow with 100ft visibility.

High praise to Bob for a very educational and fun couple of hours. Thanks to all the Qantas team for an experience never to be forgotten.

Just to clarify, did you get 2 hours as a freebie from P1, or was this one of the ones you needed to use points/cash for? I believe there's 2 versions of what you can get It is an amazing experience though.

So this is the thread where the news leaked out. Sam is the social mod - where is the proper announcement.
(From someone who will never make P1 status and who doesn't read this thread)

I believe it was first leaked in the AFF gathering #8 thread, which is most appropriate as he was proposing on the way to that event.

No official announcements I'm afraid, I was too swept up in the moment and the weekend to do much online and am still simply happy

 

[drron]

Interested in this - do you mean there are notes on a person's profile? Or do you mean just random treatment on any particular day?

I would be surprised if QF didn't have at least an occasional extra note.I know AA does.I have related my experience before when I and mrsdrron got an op up to F over an EXP.The GA just said I compliment AA he just complains.

 

[boomy]

Arrived a bit early to ADL airport last night and asked for an earlier flight back to MEL. The system showed only a couple of window seats left in the back (J was full) but with the lack of J lounge and considering the short flight time I decided to accept any seat available and was assigned a window in row twenty something. But then an interesting thing happened and when the BP that was printed it showed seat 4C (ironically the same seat I reserved for my original flight). The lounge agent seemed very surprised and said: "The system must recognised your status and gave you a better seat".
Considering it's highly unlikely this seat was still vacant/blocked less then 60 minutes before departure on an almost full flight and adding the fact that the lounge agent couldn't select it, I must assume someone else was already sitting there and been relocated by the system.
I'm interested to know if it's another unpublished P1 benefit or I just got lucky.

 

[dfcatch]

I would suggest the seat was "blocked" as opposed to being occupied.

 

[boomy]

I would suggest the seat was "blocked" as opposed to being occupied.

Don't this so, it was close to departure on a full flight. If the seat was blocked the lounge agent could see it and unblock it for anyone at that time, especially for P1. Mind you it was and aisle seat so shadow was not a factor (also the pax in 4A & 4B didn't know each other).

 

[dfcatch]

Don't this so, it was close to departure on a full flight. If the seat was blocked the lounge agent could see it and unblock it for anyone at that time, especially for P1. Mind you it was and aisle seat so shadow was not a factor (also the pax in 4A & 4B didn't know each other).

Perhaps the previous occupant's ODU came through

Or they got bumped back to the later flight.

Highly unlikely that actually displaced someone from that seat.

The more you think about it (particularly that seat), the more you realize that you didn't displace anyone.

 

[boomy]

Perhaps the previous occupant's ODU came through

As soon as I heard the only available seats are in the back I enquired about J upgrade and was told the cabin is full. It means the person in 4C wasn't upgraded otherwise the seat would be vacant at that time.
I heard about pax that have been relocated from their selected seats before check-in in favour of higher status pax but I always assumed it was manually done by lounge agents, not automatically by the system.

 

[pjm99au]

Just to clarify, did you get 2 hours as a freebie from P1, or was this one of the ones you needed to use points/cash for? I believe there's 2 versions of what you can get It is an amazing experience though.

2 hours free as a P1. 1 hour flying and 1 hour observing in the back seats of the simulator whilst the other two guests (P1 also) flew. There were another two groups waiting to go at 5pm when we finished.

 

[samh004]

2 hours free as a P1. 1 hour flying and 1 hour observing in the back seats of the simulator whilst the other two guests (P1 also) flew. There were another two groups waiting to go at 5pm when we finished.

When I did it, it was a half hour each go with the other P1's then switching. Perhaps they've increased the time you can spend in there

The other experience includes briefing in a Skybed etc...

 

[JohnK]

Considering it's highly unlikely this seat was still vacant/blocked less then 60 minutes before departure on an almost full flight and adding the fact that the lounge agent couldn't select it, I must assume someone else was already sitting there and been relocated by the system.
I'm interested to know if it's another unpublished P1 benefit or I just got lucky.

That would be disturbing.

 

[Princess Fiona]

That would be disturbing.

I agree 100% with this. I don't think anyone regardless of status should be able to "fly ahead" and displace a passenger from their allocated seat.

I'm not P1 of course but if I do become one I would not want this to happen on my behalf.

 

[ozbeachbabe]

I know sometimes people will pre-allocate themselves a seat prior to entering their ff nbr into the booking then at the airport if the CSA added the ff to the booking the system can move them to an available more forward aisle or window seat (ie not displacing someone in that seat) according to the preference in their profile.

So it's just giving the pax a seat that is now showing available to them as a status pax that previously wasn't showing when their ff number wasn't in the booking so they were a nil status pax.

That would be disturbing.

Particularly seeing as that's your fave seat JohnK.

But then an interesting thing happened and when the BP that was printed it showed seat 4C (ironically the same seat I reserved for my original flight). The lounge agent seemed very surprised and said: "The system must recognised your status and gave you a better seat".

Considering it's highly unlikely this seat was still vacant/blocked less then 60 minutes before departure on an almost full flight and adding the fact that the lounge agent couldn't select it, I must assume someone else was already sitting there and been relocated by the system.
I'm interested to know if it's another unpublished P1 benefit or I just got lucky.

So you mean this all happened at the service desk in the QP at the same time? I wonder if 4C changed flights or cancelled in between the lounge agent looking at the seat map & checking you in?

You don't mean that you got row 20 when you checked in at the QP then when you went to board it printed 4C do you? If that was the case the lounge agent may have kept an eye on things & seat changed you manually if for example 4C was a pax who had pre-allocated a seat but noshowed so when the flight closed 4C would become available.

I haven't heard of any direct seat swaps happening eg you going from row 20 to 4C then 4C going back to your seat. That could be a nightmare.

 

[kevrosmith]

As soon as I heard the only available seats are in the back I enquired about J upgrade and was told the cabin is full. It means the person in 4C wasn't upgraded otherwise the seat would be vacant at that time.
I heard about pax that have been relocated from their selected seats before check-in in favour of higher status pax but I always assumed it was manually done by lounge agents, not automatically by the system.

Do you use ExpertFlyer? Very handy in these situations to know what seats are available/blocked (and whether Agents are telling fibs :shock:, or, more likely, just don't have the right level of access in the system...)

 

[boomy]

So you mean this all happened at the service desk in the QP at the same time? I wonder if 4C changed flights or cancelled in between the lounge agent looking at the seat map & checking you in?

You don't mean that you got row 20 when you checked in at the QP then when you went to board it printed 4C do you? If that was the case the lounge agent may have kept an eye on things & seat changed you manually if for example 4C was a pax who had pre-allocated a seat but noshowed so when the flight closed 4C would become available.

I haven't heard of any direct seat swaps happening eg you going from row 20 to 4C then 4C going back to your seat. That could be a nightmare.

It all happened in less then 5 minutes. I asked for an earlier flight, was told the only non-middle seats left are in the back, then asked about J and was told it's full so I was assigned a seat in row twenty something and when the boarding pass was printed it showed 4C. The surprise look on the CSA's face and what she told me was a clear indication she had nothing to do with the change, it was automatically done by the system.
First time it happened to me so I have no idea if it was something to do with my status or just a glitch in the system.

Do you use ExpertFlyer? Very handy in these situations to know what seats are available/blocked (and whether Agents are telling fibs :shock:, or, more likely, just don't have the right level of access in the system...)

I don't use ExpertFlyer, don't want to get upset when I see my shadow gone

 

[kevrosmith]

I don't use ExpertFlyer, don't want to get upset when I see my shadow gone

Although it has helped me keep my shadow on occasion: when someone tried to sit down in 4D, I was able to correctly point out on their boarding pass they were in 4B (these newbies who don't know how to read boarding passes properly.. ). It's quite handy overall. YMMV

 

[dfcatch]

As soon as I heard the only available seats are in the back I enquired about J upgrade and was told the cabin is full. It means the person in 4C wasn't upgraded otherwise the seat would be vacant at that time.
I heard about pax that have been relocated from their selected seats before check-in in favour of higher status pax but I always assumed it was manually done by lounge agents, not automatically by the system.

Sound to me like the seat was "blocked" and the agent either had a low access level, or simply referred to the seats as "unavailable" without actually looking what was blocked/unavailable.

I highly doubt you displaced another pax at that late stage.

That said, a few years I (WP) got displaced from my 23A by a CL.

I flipped my lid, got my seat back, and sent the CL to J. (Well, I rather directly advised the QP agent how to resolve the matter).