My goodness did I just have an entertaining yet frustrating call with Qantas on phone re; this QantasFast Track for Gold.
I'm taking a flight next week & wanted to know if approved for Q Fast track or not, was told yes received my application, I had to really stipulate so does that mean I'm approved etc. Anyway I was & asked for email for evidence.
So doesn't seem like any qualification, just anybody who has Gold or above on that list of airlines.
Then I asked when the 12months starts after I gain the 100 SC's, as I'll claim the 100SC in a single return flight next week with J return MEL-BNE.
12month kicks in from next week or from offer ending at 31st July.
I was told till my next anniversary date which as a non-status Q that is 31st Dec. I obviously said so I get 6month Q Gold Status. He said yes, he checked with a colleague & & confirmed was the case. Was actually a different answer to what I asked, but hey went along with it.
I said that's not what the T&C's state.
I said I probably won't participate now cos I'm not being given what the offer clearly states. He asked me where I read that, eventually he found it, confirmed with another colleague again & confirmed yes 12months.
Ah, but the answer from 12months starting wasn't confirmed with any confidence, from my 100SC gain or 31st July.
Anyway doesn't fill me with much confidence, it takes like 10mins to read the offer in full. Isn't it part of most forms of employment to be aware of company dealings/offerings if it's directly involved in your employment role. Receive an email from HQ, read it FFS, you know your going to get callers asking about it.
If I answered the call & filled the client with half baked incorrect info I'm sure I'd be searching on seek.com before not too long.
Very ordinary.
