Long time lurker, first time poster. As a data point - I applied on the 18th of May and when I checked the app, the resolved date was the 24th of May. This morning, I called Qatar Airways to follow up and was told the service request has been processed based on the resolved date, so I should allow 10 business days for the status change to process. Therefore it should update by this weekend..
Qatar Airways status match to Virgin Australia
- Thread starter Gold Member
- Start date
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- loyalty program
mitch_scott
Junior Member
- Joined
- May 19, 2020
- Posts
- 18
You can create your own service request on the app and they will let you know if they received it
Same. I submitted my info on the afternoon of the 20th May with everything required. Haven't had a response nor anything in the service request area showing. I just flicked a follow up email replying to my intitial one to see if they received it....
ontheaisle
Member
- Joined
- Jan 19, 2011
- Posts
- 125
- Qantas
- Qantas Club
- Virgin
- Gold
I submitted my manually produced statement from Velocity on 27 May (after sending everything else on 18 May) and just got a message via the contact centre that it had been received and my status match request was now being reviewed. They said I would receive an email once it was processed.
Notyourbag
Active Member
- Joined
- Dec 10, 2015
- Posts
- 561
- Qantas
- Platinum
- Virgin
- Gold
Nothing here yet.
Hi All,
I was looking at this thread so logged into my account on Qatar website which was still showing as burgundy though the ticket said ''Resolved" like PSS's.
Just a few minutes ago I received this email:
Welcome to Platinum membership tier.
It is our pleasure to welcome you to the much coveted Platinum membership tier with Privilege Club.
As one of the world’s most generous loyalty programmes, you can earn Qmiles every time you fly with Qatar Airways and enjoy a range of great benefits designed to make your travel arrangements easier and your journey more comfortable.
And re-logged into my Qatar account and now I'm matched to Platinum!
Thought I'd add a data point here. Long time lurker as well.
I was looking at this thread so logged into my account on Qatar website which was still showing as burgundy though the ticket said ''Resolved" like PSS's.
Just a few minutes ago I received this email:
Welcome to Platinum membership tier.
It is our pleasure to welcome you to the much coveted Platinum membership tier with Privilege Club.
As one of the world’s most generous loyalty programmes, you can earn Qmiles every time you fly with Qatar Airways and enjoy a range of great benefits designed to make your travel arrangements easier and your journey more comfortable.
And re-logged into my Qatar account and now I'm matched to Platinum!
Thought I'd add a data point here. Long time lurker as well.
Welcome to Platinum membership tier.
It is our pleasure to welcome you to the much coveted Platinum membership tier with Privilege Club.
As one of the world’s most generous loyalty programmes, you can earn Qmiles every time you fly with Qatar Airways and enjoy a range of great benefits designed to make your travel arrangements easier and your journey more comfortable.
As a Platinum member you will enjoy the below exclusive benefits:
• An additional 100% of the base miles
• Family programme – family members earn 100% of the Qmiles
• 60 Qcredits
• Priority check-in and boarding
• Excess baggage allowance – 25kgs or 2 pieces
• Lounge access and 5 complimentary ‘one visit’ guest lounge passes
• Al-Maha ‘meet and greet’ services at Hamad International Airport
• Discounts on online redemptions, Qatar Airways Holiday packages and award fees waivers
• Preferential “Shop and Pay with Qmiles” rate at Qatar Duty Free and Oryx Galleria
• Special discount for purchases at Qatar Duty Free
• Guaranteed seat in Economy Class for revenue tickets and many more
• "Priority Services" at our Contact Centres or instant messaging via WhatsApp +974 4023 0000
To find out more about all the benefits available to you as a Platinum member, please visit www.qmiles.com
Your Platinum membership pack will be delivered to your registered mailing address in due course. In the meantime, please continue to use your existing membership card as your new membership tier has been updated. You are now able to enjoy Platinum tier benefits immediately.
Please remember to quote your Privilege Club membership number every time you make a reservation, check in for a flight or use the services of any of our partners.
Qatar Airways is a member of oneworld® airline alliance. Your Privilege Club Platinum membership has been matched with the corresponding oneworld tier – Emerald. This will give you enhanced recognition and benefits across the entire oneworld alliance network. For more details, please visit www.qmiles.com
You can access your membership account online at www.qmiles.com, where you can request award tickets, redeem Qcredits for a selection of services, claim missing Qmiles, track your mileage balance, review previous statements, update your profile and much more.
Infrequent traveller
Member
- Joined
- May 23, 2020
- Posts
- 136
Just received email from Qatar matching Krisflyer Gold to Qatar Privilege Club Gold. Very happy now that I get Gold in both OW and Star Alliance 
Iy is evident in my user name that Platinum would be a long, long way for me
Iy is evident in my user name that Platinum would be a long, long way for me
- Joined
- Apr 9, 2007
- Posts
- 2,367
I also just received the email confirming Platinum membership 
Notyourbag
Active Member
- Joined
- Dec 10, 2015
- Posts
- 561
- Qantas
- Platinum
- Virgin
- Gold
Just got platinum too!
Do we know if they do a soft drop to gold In 2021 if you fail to requalify?
Do we know if they do a soft drop to gold In 2021 if you fail to requalify?
- Joined
- Mar 1, 2019
- Posts
- 2,598
- Qantas
- Silver Club
- Virgin
- Platinum
- Oneworld
- Sapphire
Woo yeah same time everybody, hellova group email.
Winner winner chicken dinner!
Winner winner chicken dinner!
The-Aviator
Member
- Joined
- Dec 10, 2018
- Posts
- 161
- Qantas
- Gold
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- Platinum
- Oneworld
- Sapphire
Just got my VA Gold match!
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