QF selling more "extra legroom" Y seats - 80A/K,71D, Int. bullhead & Dom. Exit

[defurax]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D & Dom. Exit

Hi guys

I've selected row 23 on an A330 service to Asia. I'm a WP and I haven't paid / wasn't presented with a requirement to pay the $90 when I selected it. (Last week)
It says "extra leg room seat" in the seat selection on manage my booking.

Will I be stung at the Airport for said seat charge or are these seats free to WP?

For reference: I won't pay the $90 (don't think bulkheads are worth it). I guess if I'll be charged at the airport I should chose a different seat now.

Thanks
muppet

You are right I just selected 23A,B on a SIN-MEL flight without being charged (but I've now selected back 24J,K on a new config A330). If true a certain JohnK will be really happy. It would be great if some SG or PS can also test if they can select 23A,B for free.

 

[Mh4k]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D & Dom. Exit

You are right I just selected 23A,B on a SIN-MEL flight without being charged (but I've now selected back 24J,K on a new config A330). If true a certain JohnK will be really happy. It would be great if some SG or PS can also test if they can select 23A,B for free.

As a platinum I can select international bulkhead seats at no charge. As a nearly 6'5" flyer I wouldn't actually sit in them on most aircraft however.

Whatever happened to the leg cut out? I do pay for exit row seats and would happily pay for bulkhead seats if they actually provided extra legroom.

 

[defurax]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D & Dom. Exit

As a platinum I can select international bulkhead seats at no charge. As a nearly 6'5" flyer I wouldn't actually sit in them on most aircraft however.

Whatever happened to the leg cut out? I do pay for exit row seats and would happily pay for bulkhead seats if they actually provided extra legroom.

I'm 6'4'' and the bulkhead at 24J,K on the refurbished 333 is fine for a daytime flight. 23A,B is more restricted. It would still be helpful if a SG or PS could check if they can get bulkhead for free or if this is new WP benefit (after being recently enhanced).

 

[timster]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D & Dom. Exit

Whatever happened to the leg cut out?

One of the several "lottery" elements with QF bulkheads. Yes, there are a few planes/configs that have a cut out on some bulkheads. But more often not. And there are a few aisle bulkheads where the bulkhead does not come all the way out, so one can easily straighten one's long legs diagonally beyond the bulkhead (at the slight risk of tripping up FA's and other pax).

 

[muppet]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D & Dom. Exit

You are right I just selected 23A,B on a SIN-MEL flight without being charged (but I've now selected back 24J,K on a new config A330). If true a certain JohnK will be really happy. It would be great if some SG or PS can also test if they can select 23A,B for free.

Great news. Being a shorty I'll happily stay in the free bulkhead.

 

[JohnK]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D, Int. bullhead & Dom. Exit

Using a seat for its intended purpose is selfish? That's a new one....

So is using seat back IFE?

Still can't believe Qantas is charging extra for row 23 on A333!

 

[defurax]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D, Int. bullhead & Dom. Exit

Still can't believe Qantas is charging extra for row 23 on A333!

Well, it's free at the moment for WP (and maybe others), so you can go ahead and pick row 23 if you have flights already booked.

 

[JohnK]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D, Int. bullhead & Dom. Exit

Well, it's free at the moment for WP (and maybe others), so you can go ahead and pick row 23 if you have flights already booked.

I have 23B for tomorrow's flight. When I look at my booking I get the impression it's referred to as an extra legroom seat that requires $90 payment.

No other bookings in QF economy. Hate the A330's.

 

[diningdecadence]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D, Int. bullhead & Dom. Exit

what's an operational reason for a seat change? all the good seats are available, but don't want to get bumped (it's for my mum)

 

[defurax]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D, Int. bullhead & Dom. Exit

what's an operational reason for a seat change? all the good seats are available, but don't want to get bumped (it's for my mum)

The most common would be aircraft type change. I think one of the only QF route immune to that is MEL/SYD-LHR always serviced by A380.

 

[diningdecadence]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D, Int. bullhead & Dom. Exit

The most common would be aircraft type change. I think one of the only QF route immune to that is MEL/SYD-LHR always serviced by A380.

was thinking more of an 'operational' reason being kicking out a no status for a P1.

 

[defurax]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D, Int. bullhead & Dom. Exit

was thinking more of an 'operational' reason being kicking out a no status for a P1.

There were reports of a P1 being given 36D at check in...so no worries!

 

[Ansett]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D, Int. bullhead & Dom. Exit

There were reports of a P1 being given 36D at check in...so no worries!

That was me and was NOT a happy customer and is part of the reason for the demise of the relationship between QF and myself. The seat was actually allocated to me by the P1 SST. Would have thought they would know better.

 

[MEL_Traveller]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D, Int. bullhead & Dom. Exit

what's an operational reason for a seat change? all the good seats are available, but don't want to get bumped (it's for my mum)

I would argue an 'operational' reason should be one which directly affects the safe operation of the flight. This would include factors such as weight and balance; reseating because a passenger is unable to meet the requirements of the seat (for example at exit rows); as mentioned above, and aircraft change (to different equipment and the seat is no longer there); or reseating because, for example, passengers need to be seated together (parents with children, or a carer with their charge, or a passenger with special needs to be seated by the WC).

An operational reason should not be one that is purely commercial (reseating because a passenger with a higher status comes along).

 

[JohnK]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D, Int. bullhead & Dom. Exit

That was me and was NOT a happy customer and is part of the reason for the demise of the relationship between QF and myself. The seat was actually allocated to me by the P1 SST. Would have thought they would know better.

Did you have a better seat allocated beforehand or should someone have been displaced from their pre-allocated seat?

 

[Ansett]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D, Int. bullhead & Dom. Exit

Did you have a better seat allocated beforehand or should someone have been displaced from their pre-allocated seat?

Hi John

The flight was DXB to MEL. I was originally on a flight the previous day that was delayed more than 48 hours. I rang the P1 Team and they organised for me to change flights and get on the following days flight. The original seat was 32J. The P1 Team allocated 36D for me as they felt it was one of the best seats on the plane. Unfortunately by the time I saw the seat that they had allocated it was too late to move or do anything as the plane was full.

Had I had more time I would have deplaned. The CSM was fantastic and could not understand why the hell the P1 team had put me in that seat and arranged for me to spend most of the flight in the J Lounge.

The most annoying thing about all of this is that I had to chase the P1 team to do anything they were not aware of the issue with the original flight even though it was some 6 hours after the flight was cancelled / Delayed I then had to call them 3 more times to find out what was happening. There was no proactive action on behalf of the P1 team.

Before any one says anything yes I was glad to get home what turned out to be up to 2 days earlier than other people on the cancelled flight it was also disappointing to see people from the dame flight as me (Non Status Passengers who I had previously been talking to) allocated far better seats than me.

 

[JohnK]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D, Int. bullhead & Dom. Exit

The flight was DXB to MEL. I was originally on a flight the previous day that was delayed more than 48 hours. I rang the P1 Team and they organised for me to change flights and get on the following days flight. The original seat was 32J. The P1 Team allocated 36D for me as they felt it was one of the best seats on the plane. Unfortunately by the time I saw the seat that they had allocated it was too late to move or do anything as the plane was full.

...

The most annoying thing about all of this is that I had to chase the P1 team to do anything they were not aware of the issue with the original flight even though it was some 6 hours after the flight was cancelled / Delayed I then had to call them 3 more times to find out what was happening. There was no proactive action on behalf of the P1 team.

I don't agree with displacing people from pre-allocated seats but it would appear your last statement is the key. They could have done more and didn't.

Is it a case of lack of staff and needing to be available and monitoring around the clock?

 

[defurax]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D, Int. bullhead & Dom. Exit

I have 23B for tomorrow's flight. When I look at my booking I get the impression it's referred to as an extra legroom seat that requires $90 payment.

No other bookings in QF economy. Hate the A330's.

So it appears that QF finally realised that charging $90 for row 23 is insane! The seat map for QF6 doesn't show row 23 in "red" anymore.

 

[ozbeachbabe]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D, Int. bullhead & Dom. Exit

There were reports of a P1 being given 36D at check in...so no worries!

That was me and was NOT a happy customer and is part of the reason for the demise of the relationship between QF and myself.

The seat was actually allocated to me by the P1 SST. Would have thought they would know better.

It's an unfortunate situation but I honestly think the person who allocated the seat did not realise there was anything the matter with it. It's quite possible that the person may not have even been on an A380.

On the seat map it just looks like a 'normal' aisle upper deck seat, no mention of a wall being there.

Once upon a time in QUBE the previous res system, least desirable seats would be denoted as such with an 'L.'

If it wasn't from reading about your experience I'd be none the wiser myself. I'd even go as far to say that I've learned more here on AFF than I have from people that actually work for an airline.

 

[JohnK]

Re: QF selling more "extra legroom" Y seats - 80A/K,71D, Int. bullhead & Dom. Exit

So it appears that QF finally realised that charging $90 for row 23 is insane! The seat map for QF6 doesn't show row 23 in "red" anymore.

Sanity prevails?