With A330s on QF127, then probably not so easy. But you don't know until you give it a go.Is it very difficult to get a seat release or an upgrade on SYD-HKG or HKG-SYD ?
Yes it’s possible but the request and points must come from the Platinum members account.Is it possible for Platinum members to request release of Classic Reward seats for other family members (who are travelling on their own ie without the Platinum member)?
I had always thought this was possible, but was told no, from a South African agent first, and then Australian agent when I called again?
Keep being told that it is not possible - multiple times calling, and speaking to Hobart and other reps..hmmYes it’s possible but the request and points must come from the Platinum members account.
Definitely possible. I got 1x economy and 1x business seat released for a return PER-SYD journey for my sister earlier this year - she was on her way to Taylor Swift. I was not travelling with her, but points initially came out of my account. Saved her a ton of money given how expensive a cash fare was at the time!Keep being told that it is not possible - multiple times calling, and speaking to Hobart and other reps..hmm
So this shows you can definitely have reward seats released for family members even if you haven’t got a ticket on the same flight.
As another data point, I've successfully requested seats to be released for my brother and his girlfriend earlier this year just for them - I wasn't flying, and technically speaking, she's not a family member. But QF were absolutely fine with it.Keep being told that it is not possible - multiple times calling, and speaking to Hobart and other reps..hmm
Requested = rejected. Confirmed = approved.Is this any indication of whether the request is on hold? Or that it might change?
Thats how it has worked for me.Requested = rejected. Confirmed = approved.
Unless you're a P1 and it has gone to manual review, in which case a REQUESTED can turn into a CONFIRMED several hours or even days later...Requested = rejected. Confirmed = approved.
It's the way the non-HBA/AKL call centres process seat requests. They set up a booking and then send the booking to the bot for consideration.I’m WP so it’s not in manual review.
What would be the rational behind making the booking reference? That’s the first time I’ve had that happen with a reward seat release request
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Thanks for the reply. It’s interesting, because I asked at the start of the call which call centre they were in and they said Australia… Then at the end of the call she said she made a booking reference to quote to an agent in the future when trying to request again.It's the way the non-HBA/AKL call centres process seat requests. They set up a booking and then send the booking to the bot for consideration.