Red Roo - No more F to HKG = No more A380/Skybed Mark 1?

[smit0847]

Just confirmed no more first to Hong Kong from September 29. Even when the route is operated by an A380 top-tier frequent flyers booked into business class will be put in the first class cabin but with business class service.

Qantas to stop selling first class to Hong Kong - Flights | hotels | frequent flyer | business class - Australian Business Traveller

Thats going to make it EXTREMELY attractive to FFers!

 

[markis10]

Does QF107 usually run as a 4-class nonrefurbed 747 or a 3-class refurbed 747? How many 4-class (non refurbed) 747s do QF have and what routes do they sell F on? Only SYD-HKG? (I know they're subbed occasionally onto routes where F isnt sold like JNB). Are they 4 class nonrefurb i.e. they have Y+ or just old F/J/Y?.

Qantas have two first class birds left in the 747 ranks and these will be gone shortly.

 

[MEL_Traveller]

Re: Rumour:[Denied by RR] Qantas to ban JQ SYD-MEL pax from F lounges & send to J lou

so ausBT gets the info, but a thread on AFF for several days is not addressed by qantas?

the withdrawal of first class will cement CX for many. even if you score an F seat... what's the point when it takes two orthree hours to serve a meal? on short long-hauls you want quick service and the ability to maximise sleep.

and if you're not a platinum, why risk a droopy skybed?

 

[ketsuzei]

Re: Rumour:[Denied by RR] Qantas to ban JQ SYD-MEL pax from F lounges & send to J lou

I can't begin to imagine what they will consider adequate compensation for people with existing bookings in F.

If QFF are going to run a program where you basically have to book almost a year ahead to get the flight you want, surely it would be courteous for QF to use a one-year planning horizon.

 

[markis10]

Re: Rumour:[Denied by RR] Qantas to ban JQ SYD-MEL pax from F lounges & send to J lou

I can't begin to imagine what they will consider adequate compensation for people with existing bookings in F.

If QFF are going to run a program where you basically have to book almost a year ahead to get the flight you want, surely it would be courteous for QF to use a one-year planning horizon.

You dont need to imagine, there is a downgrade compensation document for tickets sold in Australia
http://www.qantas.com.au/agents/dyn/qf/policies/FareRefundTable.pdf

 

[ketsuzei]

Re: Rumour:[Denied by RR] Qantas to ban JQ SYD-MEL pax from F lounges & send to J lou

You dont need to imagine, there is a downgrade compensation document for tickets sold in Australia
http://www.qantas.com.au/agents/dyn/qf/policies/FareRefundTable.pdf

Thank you. $1,000 or $800 wouldn't win them a lot of goodwill in my book.

 

[SeatBackForward]

Re: Rumour:[Denied by RR] Qantas to ban JQ SYD-MEL pax from F lounges & send to J lou

To me, such a move as this only enforces the theory that QF want QFi to intentionally fail.

 

[moa999]

Re: Rumour:[Denied by RR] Qantas to ban JQ SYD-MEL pax from F lounges & send to J lou

so ausBT gets the info, but a thread on AFF for several days is not addressed by qantas?

Not unsurprising.
As I mentioned upthread, most companies social media teams won't be able to talk about things that are the subject of a commercial decision.
I suspect AusBT has a closer connection to the right people in Qantas management.

To me, such a move as this only enforces the theory that QF want QFi to intentionally fail.

Why this?
Qantas has a limited number of A380s and thus must put them on the routes in which it can get the highest return. I suspect it has got a much better chance in selling First Class tickets on the longer routes into DFW than HKG.
Also suspect that the yields in and out of HKG are not what they used to be - it once was a real hub, but now there is growing capacity from the Chinese airlines who overfly it, and all the LCCs in South/SE Asia.

That said would also not be surprised to see the removal of First on the HKG route, to be a prelude to a downguaging of product to A330s with the new new Business product, but greater frequencies into SYD and MEL to compete with CX

 

[Aussie_flyer]

To me, such a move as this only enforces the theory that QF want QFi to intentionally fail.

Well the switch to A380 on DFW... to me... says the opposite

 

[markis10]

Re: Rumour:[Denied by RR] Qantas to ban JQ SYD-MEL pax from F lounges & send to J lou

Not unsurprising.
As I mentioned upthread, most companies social media teams won't be able to talk about things that are the subject of a commercial decision.
I suspect AusBT has a closer connection to the right people in Qantas management.

Anyone could have rung and got the same response, in fact they did:

Sydney Airport Message Board - View Single Post - QF A380 ops changes

It of course is still tba when it comes to being official. They were always going to have to do something with HKG and F given the 744s demise.

 

[MEL_Traveller]

Re: Rumour:[Denied by RR] Qantas to ban JQ SYD-MEL pax from F lounges & send to J lou

You dont need to imagine, there is a downgrade compensation document for tickets sold in Australia
http://www.qantas.com.au/agents/dyn/qf/policies/FareRefundTable.pdf

Thank you. $1,000 or $800 wouldn't win them a lot of goodwill in my book.

as far as I'm aware the downgrade compensation table isn't part of the terms and conditions a passenger accepts when they buy a ticket from qantas.

If you have purchased a ticket in First class, you should be entitled to first class where a company makes a commercial decision to cut the service.

Qantas should offer passengers alternative tickets on Singapore Airlines First class.

 

[Colster]

Re: Rumour:[Denied by RR] Qantas to ban JQ SYD-MEL pax from F lounges & send to J lou

My flights on Oct 6/12 127/128 are still a380s and I don't have ability to pick a F seat with my J ticket. Perhaps it's only WP1s. May need to change to a flight which has F service :-( as I was wanting to upgrade as a present to the wife. Redroo what's your advice here?

 

[under the radar]

Re: Rumour:[Denied by RR] Qantas to ban JQ SYD-MEL pax from F lounges & send to J lou

so ausBT gets the info, but a thread on AFF for several days is not addressed by qantas?



QF AND VA (or any airline or hotel chain etc) are under no obligation to have 'reps' on AFF...it's just an 'added extra'... they provide info...when they can... they help out...when they can...
There are plenty of avenues out there to get info...AFF is just another public forum for 'travel related' subjects/Q&As (hate to burst your DYKHIA bubble)

 

[MarcB]

Re: Rumour:[Denied by RR] Qantas to ban JQ SYD-MEL pax from F lounges & send to J lou

I suspect the changes may kick in before 29 September. Although seats are still being sold before then, a quick look on E/F shows all F seats blocked even on earlier dates - e.g. 20 September.

 

[Aussie_flyer]

as far as I'm aware the downgrade compensation table isn't part of the terms and conditions a passenger accepts when they buy a ticket from qantas.

If you have purchased a ticket in First class, you should be entitled to first class where a company makes a commercial decision to cut the service.

Qantas should offer passengers alternative tickets on Singapore Airlines First class.

The conditions of Carriage only offer a refund if class of service is unavailable.

 

[shannan94]

Australian business traveller have just published an article confirming the refurbished 747 will be replacing the current configuration.

 

[MEL_Traveller]

Re: Rumour:[Denied by RR] Qantas to ban JQ SYD-MEL pax from F lounges & send to J lou

so ausBT gets the info, but a thread on AFF for several days is not addressed by qantas?



QF AND VA (or any airline or hotel chain etc) are under no obligation to have 'reps' on AFF...it's just an 'added extra'... they provide info...when they can... they help out...when they can...
There are plenty of avenues out there to get info...AFF is just another public forum for 'travel related' subjects/Q&As (hate to burst your DYKHIA bubble)

I disagree. If you are going to actively choose to engage with stakeholders, you should do it consistently. This benefits everyone.

If you can remove confusion you should do so.

If you can contact the relevant department, you should do so.

What is the advantage of your potential 'endorser' stakeholder base not having the best information they can?

Members on AFF not only decide their own travel, but also influence the travel decisions of others.

Without solutions to real problems (and there have been plenty highlighted on AFF), you can't necessarily expect people to endorse your product.

There is nothing DYKWIA about it.

My opinion is that best practice is to deal with the range of issues, not just those which are potentially easier.

 

[MEL_Traveller]

The conditions of Carriage only offer a refund if class of service is unavailable.

and that's understandable for IRROPS. But in a case where someone makes a commercial decision to cancel services, I think a proper alternative should be provided.

 

[Kangol]

It's not clear when the last F service will actually occur - is it from Sep 29 that an F service will not be offered, or from Sep 29 that they won't be making any bookings in F?

 

[mannej]

It's not clear when the last F service will actually occur - is it from Sep 29 that an F service will not be offered, or from Sep 29 that they won't be making any bookings in F?

The article in AusBT seems to suggest that it is a work in progress.

I can't begin to imagine what they will consider adequate compensation for people with existing bookings in F.

If QFF are going to run a program where you basically have to book almost a year ahead to get the flight you want, surely it would be courteous for QF to use a one-year planning horizon.

I don't see that as a viable suggestion. QF has given the market an extended lead in time regarding the 330 refurb program, yet it is almost as if they have given their competitors a free kick. The same surely would go for any 12 month notice period don't you think?