legroom
Established Member
- Joined
- Nov 2, 2012
- Posts
- 2,918
It wasn't straightforward due to POS controls on SQ redemptions but not impossible. Pretty rare for POS controls on redemption classes. First 2 agents insisted there was no availability until I worked out that they were searching for MEL-LHR rather than MEL-SIN... There aren't any seats on SINLHR as we're already confirmed in 2 Suite Savers ourselves on that sector in the first place. Nor was I keen for them to cancel the entire itinerary and rebook lest the inventory I am already holding for SINLHR don't return to O class upon cancellation. Third time lucky - I told the third agent that there's definitely availability if she searched for MELSIN by itself and incorporated that into the itinerary rather than attempt to rebook the entire routing... 30 mins on hold and it was all done. No cancellation and refunds - just payment of a service fee and SFT difference (YQ had increased by $70 within the last couple of months).
HUACA is key.
Please enlighten me: what is HUACA ?
Thank you.