The definitive thread on Qantas IT gripes

[I love to travel]

I've just gone through making a Classic Rewards redemption on KLM, AMS to LCY in April.

Went through Express Checkout to the payment page when it suddenly fails with "Sorry, an error seems to have occurred, and this page cannot be displayed (15079, 421)"

Now when I go back to search for the same flights again it tells me that there's no classic reward availability for this route... IT failure or just my luck with timing and they've pulled all the seats seconds before I tried to book one?!

Try ringing them now and see whether the booking is in the back end, this worked for me a few weeks ago

 

[drron]

My problems with the well being App may well have been a combination of QF IT and my iPhone. Emailed IT on Thursday. Half an hour later the app caught up with the phone and accurate Friday to Sunday. Late last night the phone died. Hasn't been resuscitated on charger over night. Off to Officeworks later today.